1 Star Review
Aug 15,2018
By:
'Maisy'
Aug 15,2018
Branch: Newton Abbot, 1 Wolborough Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TQ12
Branch: Newton Abbot, 1 Wolborough Street
Lettings (as a Landlord)
Postcode: TQ12
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people found
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I have very few positive things to say about these agents. As a landlord they offered me a good deal..... or so I thought. However, during the time that they "fully managed" this rental, between themselves and Countrywide, they failed in almost every respect. Extra items were billed to me which had not been agreed, an insurance was taken in my name which I knew nothing about, the renewal of tenancy was not actioned when it should have been, the contract eventually sent out was wrong on more than one occasion, subsequently the wrong rent was charged, lost keys! It was my intention to remain with these agents on a fully managed basis for the duration of the tenancy but it became impossible to do when any query was either ignored or disputed â or more precisely, ignored then disputed. Certainly it was very hard to believe that these agents were working on my behalf.
On a positive note, visits/checks for property were made as agreed and one of the two members of Fulfords staff who were dealing with this rental was courteous and responsive.
Comment on agent fees
My deal with the agents was at a good commission rate. Unfortunately the agents consistently tried to charge extras.
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