0% lettings valuation accuracy
50% lettings fee satisfaction
Aug 03,2018
Aug 03,2018
3
people found
this helpful
this helpful
Having dealt with a lot of agents, I have to say my husband and I were quite surprised by the level of service with the company... We had a very quiet, awkward lettings viewing with an agent who didn't say a single word throughout our viewing at a 2-bed property on Hadrian Street. Even when I prompted him to tell us a little more about the place and area, he replied with "Period. Cottage" which was listed on the website and was either, unable or unwilling, to tell us any more. He didn't ask a single question about us, which I imagine any landlord would like to know. He also didn't think to tell us several important details i.e. the landlord was going to fit a washing machine, fridge etc. into the kitchen before we moved in, until I squeezed this out at the end.
Honestly, coming from a family that run an international property consultancy and as a landlord for a property in London: I would not want this agent selling or letting my property out at all. It put us off an otherwise decent property big time. We were even considering to forgo getting a pet as the landlord didn't want pets, but decided to look elsewhere mostly because of the viewing and lack of follow up.
Honestly, coming from a family that run an international property consultancy and as a landlord for a property in London: I would not want this agent selling or letting my property out at all. It put us off an otherwise decent property big time. We were even considering to forgo getting a pet as the landlord didn't want pets, but decided to look elsewhere mostly because of the viewing and lack of follow up.
Comment on agent fees
Bad: I was told the landlord wanted 1800 for the property but could be "convinced" to let it at 1700. The next day I saw an ad from John Payne for the same property listed at 1700. I didn't appreciate that at all.
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Latest Reviews
3rd Aug 2018
reviewed by 'Soha'
18th Dec 2016
reviewed by 'Michael'
Opening Hours
Address
Chestertons
234 Trafalgar Road
Greenwich,London
Greater London
SE10 9ER
020 8104 7500
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £1,600 | £1,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 03,2018
Aug 03,2018
3
people found
this helpful
this helpful
Having dealt with a lot of agents, I have to say my husband and I were quite surprised by the level of service with the company... We had a very quiet, awkward lettings viewing with an agent who didn't say a single word throughout our ...
read full review
read full review
Comment on agent fees
Bad: I was told the landlord wanted 1800 for the property but could be "convinced" to let it at 1700. The next day I saw an ad from John Payne for the same property listed at 1700. I didn't appreciate that at all.
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Yes
Yes
Dec 18,2016
Dec 18,2016
0
people found
this helpful
this helpful
I am currently in the process of renting an apartment and have found Kyle and Alex to be extremely understanding of my situation and courteous. I'm extremely satisfied with my rental compared to my experience with another local agent....
read full review
read full review
Comment on agent fees
Chesterton's fees are in line with other agents locally and not inflated.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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