50% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 30,2018
Jul 30,2018
2
people found
this helpful
this helpful
As soon as I signed for them to sell my house that was it. They aren't interested in you anymore. They do the bare minimum and don't update you. In the 9 months that we were listed with them, my details were placed on their website and rightmove. They advertised twice in the local paper of the neighbouring town and not once in the local paper of the town where the house is situated. That's as much as they do and if they don't have any enquiries then they ask to drop the price. The first time they contacted me to drop the price was 3 weeks after they listed my property. This happened time and time again, which we did comply with, mostly. I admit they did have a buyer lined up for us, we dropped the price again for the sale, the board said sold, but we had no contact from them. We were ringing the estate agents nearly everyday to see what was happening with the sale. I was having to leave messages as the person I needed to talk to was always "on the phone". Eventually I found out that the buyer had apparently put offers on a number of properties with them and other estate agents to see which was his best option. I thought estate agents were supposed to protect the sellers from such things. Needless to say we didn't sell. They then asked to drop the price again!! We were getting worried by now and a friend, who was an retired estate agent, grew concerned that our house was so far under the true valuation of the property. We declined Wright Marshalls suggestion, but agreed to an "offers over" figure. I checked our listing details on rightmove the next day to find that they listed the price at their original suggestion, not what was agreed. They said that they couldn't change it once advertised. We therefore took our house off the market.
Comment on agent fees
No opinion - they charge the same as most of the other estate agents in the area
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Latest Reviews
30th Jul 2018
reviewed by 'Ignored'
14th Apr 2017
reviewed by 'Unhappytenant'
Opening Hours
Address
Wright Marshall Property
137 Nantwich Road
Crewe
Cheshire
CW2 6DF
01270 255396
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £1,100 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jul 30,2018
Jul 30,2018
2
people found
this helpful
this helpful
As soon as I signed for them to sell my house that was it. They aren't interested in you anymore. They do the bare minimum and don't update you. In the 9 months that we were listed with them, my details were placed on their website ...
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Comment on agent fees
No opinion - they charge the same as most of the other estate agents in the area
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Yes
Jan 29,2018
Jan 29,2018
0
people found
this helpful
this helpful
Wright Marshall managed property in Crewe for us for almost 10 years and were always very professional and courteous and as we were living c 250 miles away from the property it was good to know that they were on hand to deal with matters.
We decided ...
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Comment on agent fees
Agents fees at 1% plus VAT are reasonable for the sale of this type of property
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Apr 14,2017
Apr 14,2017
2
people found
this helpful
this helpful
We were rented the property with with what we found to be existing problems that 2 previous tenants had complained about. There is damp through the the downstairs of the property with damp as high as 5ft up the wall in places. The back door has ...
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Comment on agent fees
Fees ok if property was rentable in the first place.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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