Jul 26,2018
Jul 26,2018
1
people found
this helpful
this helpful
Found a flat on Rightmove under Priestley's I was interested in with mis-matched information (it showed both a studio and flat with bedrooms of a similar design and layout). I contacted Priestley's and they informed me that the listing was wrong and they were changing it, but the flat with bedrooms was still available whilst the studio had recently been let.
At this point I arranged to make the 300-mile-round trip down to Leeds to view the property with plans on signing on the spot. I explained that it was a long journey and that my elderly grandparents were driving me down as I'm currently without a car. I also explained the importance of having separate rooms to me as I will be spending a lot of time working from home.
Upon arrival, I was taken to a studio flat and told that the flats with rooms had been let months ago. This not only wasted my time and money but was completely deceitful. Following this, I emailed the company with a formal complaint directed at the management. After a week and a half of no response, I emailed again. Two weeks have now passed and I am yet to even receive an apology for the wasted time.
If this agency can mess me about this much for a simple viewing, how would they handle the letting / moving in process? Avoid at all costs, there are much better alternatives out there.
At this point I arranged to make the 300-mile-round trip down to Leeds to view the property with plans on signing on the spot. I explained that it was a long journey and that my elderly grandparents were driving me down as I'm currently without a car. I also explained the importance of having separate rooms to me as I will be spending a lot of time working from home.
Upon arrival, I was taken to a studio flat and told that the flats with rooms had been let months ago. This not only wasted my time and money but was completely deceitful. Following this, I emailed the company with a formal complaint directed at the management. After a week and a half of no response, I emailed again. Two weeks have now passed and I am yet to even receive an apology for the wasted time.
If this agency can mess me about this much for a simple viewing, how would they handle the letting / moving in process? Avoid at all costs, there are much better alternatives out there.
Comment on agent fees
Reasonable prices, but the flat I was shown was in a state of disrepair.
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Latest Reviews
31st Mar 2019
reviewed by 'Sam'
26th Jan 2019
reviewed by 'Smith'
26th Jul 2018
reviewed by 'Batchsky'
Opening Hours
Address
Priestleys Estate Agents
Priestley House, 170 Elland Rd
Leeds
West Yorkshire
LS11 8BW
0113 222 4537
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 1 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 10,2021
Oct 10,2021
0
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Very professional team who I found worked hard to understand and resolve my problems. Great communication, issue resolved quickly. Would highly recommend....
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Nov 30,2020
Nov 30,2020
0
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Worst experience with an estate agents ever. I originally contacted them about a studio, said I was going to take it but wanted to come and view it first. I asked if anyone else had booked in to view it or was interested and they ...
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Aug 06,2020
Aug 06,2020
1
people found
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this helpful
AVOID PRIESTLEY’S AND RIVERMILL COURT, KIRKSTALL, LEEDS
I would like to add to the previous 1* review regarding Rivermill Court in Kirkstall, Leeds. I have rented apartments and flats, student and professional, for the past seven years and Priestley definitely provided the worst service from ...
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Mar 31,2019
Mar 31,2019
0
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I dealt with Sam on a daily basis and she was fantastic very professional with her communication and she secured a sale for my son who was a first time buyer.
Thank you Sam was lovely to finally meet you when I picked up the ...
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Comment on agent fees
Good
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Jan 26,2019
Jan 26,2019
3
people found
this helpful
this helpful
Lived in The Grand Mill, Bradford a Priestleys property for a period of time and felt so unsafe and staff at the agency let tenants live here who are drug users and constant problems with people in and out of the building amd neighbours belongings ...
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Comment on agent fees
I didnt mind the fees as they are pretty standard to be fair...
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Jul 26,2018
Jul 26,2018
1
people found
this helpful
this helpful
Found a flat on Rightmove under Priestley's I was interested in with mis-matched information (it showed both a studio and flat with bedrooms of a similar design and layout). I contacted Priestley's and they informed me that the listing was wrong and they were changing ...
read full review
read full review
Comment on agent fees
Reasonable prices, but the flat I was shown was in a state of disrepair.
Was this helpful?
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
