Dereham, NR19
1/5, 2 reviews
0% recommended
0% sales valuation accuracy
0% sales fee satisfaction

“we've had a large list of issues since moving into ......”

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Aug 16,2012
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By: 'had'
Aug 16,2012
4 people found
this helpful
we've had a large list of issues since moving into our rented house, ranging from blocked drains(10 weeks) damp walls which now have black mould, a front door which barely opens and closes,to lesser items such as internal doors not shutting and no bind when we moved in . some of the items have been rectified but the damp and blocked drains seem to be ignored. we've sent letters in and had several phone conversations with several different managers but the latest response is thats how it is!!

we've been in the house 12 weeks and have had nothing but problems, we're now on the verge of getting environmental health involved,

when we moved in the gas safe check hadn't been done because the staff didn't want to put any money on the gas meter to complete the gas check "because we won't get it back" so this was down to us to wait in the property for it to be completed whilst we were trying to move our belongings in.

not impressed when we're paying £750 p/m rent.

we will not be using or recommending this estate agents again
What agent could do to change your mind?
sort the problems out rather than reply to a letter of complaint with a letter just covering their own back.
Attached Filesnbsp;
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Opening Hours
Address

Abbotts Lettings
30 Market Place
Dereham
Norfolk
NR19 2AP
01362 609159

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £110,000 £110,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 1 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Awful awful awful. Condescending and are not bothered about you ......”

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Oct 03,2014
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By: 'Fed'
Oct 03,2014
4 people found
this helpful
Awful awful awful. Condescending and are not bothered about you once they grasp their hands onto your property. The gentlemen that I have dealt with at the branch have been okay to speak to however it is a certain woman who works there that treated ...
read full review
What agent could do to change your mind?
A better attitude to us poorer folk and the ability to actually do their job instead of leaving yours truly to pick up the slack.
Attached Filesnbsp;
Comment on agent fees
Why bother paying for something that I could have done myself.
Was this helpful? Yes

“we've had a large list of issues since moving into ......”

Share on :
Aug 16,2012
Minithumbdown
By: 'had'
Aug 16,2012
4 people found
this helpful
we've had a large list of issues since moving into our rented house, ranging from blocked drains(10 weeks) damp walls which now have black mould, a front door which barely opens and closes,to lesser items such as internal doors not shutting and no bind ...
read full review
What agent could do to change your mind?
sort the problems out rather than reply to a letter of complaint with a letter just covering their own back.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 8:58 AM 03/09/2018 by heather heather

Awards won by Abbotts Lettings, Dereham NR19 2AP



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