“When searching for a new house Robinson-Jackson were the worst ......”
1 Star Review
Aug 16,2012
By:
'Claire'
Aug 16,2012
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
3
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When searching for a new house Robinson-Jackson were the worst Estate Agency that I dealt with. I rang them to book a viewing and 40 minutes later I was still on the phone and no closer to booking a viewing. No wonder people get fed up of Estate Agents. Not only this, they did not listen to my requirements as I would receive information about houses that were completely opposite to what I wanted, yes I understand that they are going to try and offer things outside of our requirements as needs change but something that is 50k above our price range is a little bit ridiculous!
Then when I wanted to book a viewing with another branch I had to go through all of the questions again! Surely information can be shared via networks between branches?
I would not recommend this agency purely based on the pushy sales tactics and the length of time they spend chasing you and keeping you on the phone.
What agent could do to change your mind?
Just book a viewing without asking questions after questions and trying to sell every single product (mortgage, solicitors) before a house has even been viewed with them! If other agents can book a viewing with just a name and number I am sure they can too!
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