Jul 16,2018
Jul 16,2018
1
people found
this helpful
this helpful
We recently bought a house through Raine and co agent, Stevenage. Scott Willmott , branch manager of Stevenage branch helped us throughout the process with very efficient and professionally. I would definitely recommend and will use Raine and Co for my future business.
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Good
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Latest Reviews
16th Jul 2018
reviewed by 'Happy'
11th Jul 2015
reviewed by 'Nuts'
Opening Hours
Address
Raine and Co
BTC Centre, Bessemer Drive
Stevenage
Hertfordshire
SG1 2DX
01438 870668
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 |
Areas covered
- SG1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 16,2018
Jul 16,2018
1
people found
this helpful
this helpful
We recently bought a house through Raine and co agent, Stevenage. Scott Willmott , branch manager of Stevenage branch helped us throughout the process with very efficient and professionally. I would definitely recommend and will use Raine and Co for my future business....
read full review
read full review
Comment on agent fees
Good
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Jul 11,2015
Jul 11,2015
11
people found
this helpful
this helpful
Have dealt with 10 agents over the last 30 years and these are by far the worst. Very unknowledgable about the vendors property bordering on hindering. Too afraid to ask or challenge the vendor. Overpriced property just based on a previous estate agents failed sale. Patronising and ...
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What agent could do to change your mind?
Be more knowledgeable and less sales process driven. Be prepared to assist your buyers as without them you have nothing! !Attached Filesnbsp;
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Aug 14, 2015
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Thank you so much for responding to my comment, just to clarify, you mentioned being more knowledgeable, me being the branch manager I was born and bred in Stevenage, the knowledge we have is impeccable. Also, when you mention about the sales process, a good estate agent will put every force possible to the sales process as this makes things happen to achieve a successful completion. I would finish this comment with buyers correctly so, without them you there would be no sales. Not forgetting ho ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our sales and lettings teams are trained and incentivised to offer you a service that is second to none. If at any point you are unhappy with our service or communication levels, no matter how trivial, please do not hesitate to contact us immediately on [email protected]. This is extremely important to us as if we are not aware of a problem we are unable to rectify it. Alternatively if you receive an exemplary service we would also like to know so that we can reward the person/s responsible. This email is only read by the Directors of Raine and Co and if you require can be kept anonymous.As a company we are never happy to sit still and are always trying to improve our service, marketing and reputation. We send “Customer Care Questionnaires” to both sellers and buyers upon legal exchange of contracts. To date 85% of these have been returned to us and the average score we have achieved out of 10 is 8.9, all of the returned questionnaires have stated that they would be happy to use us again and are confident to recommend our services to their friends, family and neighbours.
Last updated at 4:17 PM 18/06/2021 by allAgents
