100% lettings valuation accuracy
79% lettings fee satisfaction
Jul 11,2018
Jul 11,2018
8
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From the start we have had a good experience with Robertsons. We initially had 5 and ended up with just 3 of us and they were willing to show us 5, 4 and 3 bedroom properties. We then had an issue after signing the tenancy agreement with a member of our group not paying the deposit but they were quick to help us find someone to take their place. We spent the first year in a property with no issues but decided to move to be closer to uni and again were shown more properties and moved no issue. We had no problems over the 2 year we rented from Robertsons and kept the property clean so recieved our deposit back without any issue. Would highly recommend to anyone looking for housimg in Southampton
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Jul 12, 2018
Thank you for your review. We are pleased you found the service we offered and that we were able to help you when you experienced problems. Good luck in the future.
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Latest Reviews
31st Oct 2024
reviewed by 'Juniour'
11th Mar 2022
reviewed by 'J Nicholls'
7th Dec 2021
reviewed by 'Korben'
12th Oct 2021
reviewed by 'Anonymous'
1st Oct 2021
reviewed by 'Danielle'
Opening Hours
Address
Robertsons Property Solutions
Winchester House, 35 Carlton Crescent
Southampton
Hampshire
SO15 2EW
02380 636 244
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 79% | £300 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 29 | 10 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
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- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
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- Home Builder
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Oct 31,2024
Oct 31,2024
0
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I can't stress enough how helpful Seb has been throughout the process of helping me to find a new flat after i spent almost 6 months looking for a new flat that is nice and spacious as the one i have been living in was a ...
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Mar 11,2022
Mar 11,2022
2
people found
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this helpful
I can't stress enough how helpful Hameed has been throughout the process of helping me to find a new flat after my landlord decided to sell the property I was living in previously. Can't thank him enough....
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Dec 07,2021
Dec 07,2021
0
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Extremely happy with Robertsons Property Solutions for helping me and my 5 friends find a great house with such ease! Constant advice and quality customer service has been provided. Highly recommend!...
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Oct 12,2021
Oct 12,2021
1
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this helpful
Hameed was very helpful in finding property for us and the staff are always professional. Would definitely recommend to all students in Southampton....
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Oct 11,2021
Oct 11,2021
1
people found
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Really pleased with robertsons. I've rented through them for 3 years and Hameed is always really good at sorting issues out very easy to get hold of. We had a refurbishment after a year so the house is really nice....
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Oct 01,2021
Oct 01,2021
1
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Very professional team, I would always go back to Robertson's Property.
Hameed is always there to help if I have ever have any issues, I would highly recommend!...
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Sep 15,2021
Sep 15,2021
1
people found
this helpful
this helpful
From start to finish I can't thank Hameed and Robertsons Property Solutions enough. They work so hard on my behalf, managing my property portfolio. Hameed and his staff were helpful and polite at all times, always returned my calls promptly and sorted any questions I ...
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Sep 07,2021
Sep 07,2021
0
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Robertsons have been really great during the time that I have rented my flat through them. I love where I have been living for the past 3 years. At the start to be honest we had a few issues with the property but Robertsons were pretty ...
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Sep 06,2021
Sep 06,2021
0
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I have struggled with estate agents in the past but have been pleased with how Robertsons have been throughout the process of moving into my appartment....
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Sep 02,2021
Sep 02,2021
0
people found
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Hameed has been really helpful throughout our tenancy from the get go. Came to check the property was all good for us on the day that we moved in and any time we have had issues over the years (not that we had many as ...
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Sep 01,2021
Sep 01,2021
0
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Really happy with this agency. No hassle and the staff have been helpful to deal with. Bloke in the office even gave me a Fanta whilst I was doing paper work....
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Sep 01,2021
Sep 01,2021
0
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Mr Hameed has been very great. We were 7 students from aisa and demanded a full furnished house for 7 students and we found great house. Thank you robertsons....
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Aug 31,2021
Aug 31,2021
0
people found
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Robertsons showed me several houses and made the process a lot easier than the agent we used last year. We did have a few issues with the property which was the landlords fault but Robertsons were helpful in making sure the issues were sorted by ...
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Aug 31,2021
Aug 31,2021
0
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Excellent help helping me and my friends find a student house. Vicky in the office was very helpful throughout the moving process....
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Aug 31,2021
Aug 31,2021
0
people found
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Really happy with the service I have received from this company. I have seen some unfortunate reviews for the property and all I can say is that doesn't at all sound like the company I dealt with. Hameed was showed us a few properties in ...
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Aug 27,2021
Aug 27,2021
0
people found
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Robertsons have been very helpful in finding a property for me and throughout the process of moving in. Hameed also drove all the way to where I live to let me back into my house after I locked myself out....
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Aug 03,2021
Aug 03,2021
6
people found
this helpful
this helpful
Where to start! Hameed has always bullied me and threatened with legal action when in the wrong!
Blames house issues on us and got involved with housemate issues and stirring up lies- going behind our backs making agreements regarding distribution of money.
Never does his ...
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Aug 27, 2021
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(1)
Your review resonated with my experience with Hameed. Please if he continues to contact you regarding legal action, write an email to the MP and report him to the non emergency police help. He does this a lot and needs action taken against him. ...
Jun 26,2021
Jun 26,2021
11
people found
this helpful
this helpful
Has stated in the other reviews the place is run by Hameed, a bully who takes advantages of university students. He is unprofessional, rude, unhelpful. Only available when he feels like it and tried to use us as a middle man to talk to the ...
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Jun 02,2021
Jun 02,2021
9
people found
this helpful
this helpful
Had a very terrible experience with Hameed, bullied the tenants for money and threatened legal action. He always says he's too busy to talk to any tenant.
House was in bad condition when we moved in last year and he's overall a bully. And has ...
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May 19,2021
May 19,2021
11
people found
this helpful
this helpful
Hameed afzal is a bully and rude. He calls customers names and conducts illegal viewings and threatened everyone with legal action. He pays to take down bad reviews and tries to silence people with intimidation.
When we went to the office to sign up he ...
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Jul 31, 2022
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Absolutely awful management agent. Incredibly rude and alarmingly rogue (using a property without appropriate permission from landlord). Seeking legal advice to ensure our family are protected against this man. Also in process of waiting for reply from local MP for guidance on how to remove this man from service. ...
Feb 02,2021
Feb 02,2021
11
people found
this helpful
this helpful
You can try to silence everyone, get fake good comments, and remove your business from google maps as well as all the negative reviews ;)
Hameed doesn't have a drop of respect for anyone as soon as the contract is signed. Very unflexible, rude, and overall ...
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Apr 21, 2021
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Commenting as this is the most recent review aiming this at anyone contemplating leaving a bad review.
Do not be afraid to leave a bad review. Hameed will contact you if you leave anything bad like the boy who cried wolf about slander. He is not within his rights to sue you and you are within yours to voice your opinion! If he does, Contact the ombudsman immediately as this is definitely a recurring thing. ...
Oct 14,2020
Oct 14,2020
0
people found
this helpful
this helpful
Not sure why this agent has so many bad reviews. Yes hameed is a bit blunt and pushy but he goes above and beyond. He came out in the middle of the night when we lost our keys....
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Aug 14,2020
Aug 14,2020
14
people found
this helpful
this helpful
Rented a property from them for my 3rd year of university.
Friendly until everything is signed. They do not care about their tenants situations. Parking drama caused by other households on the property and being told no one is allowed to use the on property ...
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May 29,2020
May 29,2020
2
people found
this helpful
this helpful
We rented our second year house through Robertsons and have had a great experience start to finish, whilst viewing Hameed was great to work with and once we had picked a house quick to look after us with whatever paperwork we needed.
Some months later ...
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Aug 11, 2020
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Thank you Harry for your lovely review. We are always pleased to hear positive feedback. If you and your house mates every need help finding somewhere to live remember to give us a ring. ...
Jan 23,2020
Jan 23,2020
4
people found
this helpful
this helpful
Robertsons have been consistently courteous and tirelessly conscientious during all the time I've been doing business with the team. I cannot speak more highly of their work ethic and professionalism whilst providing such an excellent personal service for me....
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Jan 23, 2020
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Dear Joanna
Thank you for your review and its had been a pleasure to work with you and your brother and look forward to the future ahead and to your growing portfolio ...
Dec 03,2019
Dec 03,2019
0
people found
this helpful
this helpful
Hammeed is an absolute disgrace! Wouldn't wish these 'agents' on my worst enemy. Bully boy tactics and dishonesty of the highest order. Very happy to harass you however unable to fix problems with your property. I've rented with 3 other agencies since living in Southampton and ...
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Jun 29,2019
Jun 29,2019
20
people found
this helpful
this helpful
I never write reviews, but I'm passionate about this one. I was excited to view one of their properties. I sent them an email via RightMove, no response. Alrighty. A few days pass. I called twice, before they picked up to say they were busy ...
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Mar 13,2019
Mar 13,2019
1
people found
this helpful
this helpful
From start to finish I felt communication and experience were the things that I liked most about this agent. I would recommend...
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Mar 01,2019
Mar 01,2019
2
people found
this helpful
this helpful
Hameed was very open and honest with all aspects of renting our first student let. He made it clear what was expected from both sides during the tenancy. I would highly recommend...
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Feb 28,2019
Feb 28,2019
12
people found
this helpful
this helpful
Didn't even manage to get to renting a property. Hameed gave myself and my friend 48 hours to complete our paperwork but after 20 hours he put our house back on the market. Originally he said he didn't want to let us with and then offered a ...
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Comment on agent fees
Fees reasonable, but they get refunded anyway when he changes his mind on who the rent to.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 4:28 PM 29/02/2016 by Hameed
Best Letting Agent in SO15 
