100% lettings valuation accuracy
80% lettings fee satisfaction
Jul 11,2018
Jul 11,2018
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House was in very poor repair. Flooring and carpets so old they were thin, damaged and unsanitary. On leaving carpet cleaners were horrified and said the flooring was a health hazard. Struggled to keep the carpet going up the cleaner. Only received £70 deposit back. Told garden was a mess on leaving. The garden was a sodden mess due to rain not being able to escape. Reseeded lawn before leaving several times. Weather is not our fault. Kitchen lino was so thin when moved in it was down to the adhesive almost. Rented out now with same carpets, same lino and same worn out and damaged laminate flooring. We had a skip outside and the company left stuff behind. Instead of informing us and asking to collect they charged us for removal of items. We had the house professionally cleaned before leaving and past tenants stuff found under all kitchen units. Bad bad plumbing that we got blamed for when had a leakage even though we had informed them and had repaired. Landlord said we had done something when in fact the pipes were too small. And overstretched. Shoddy work on house previously repaired before renting by us. Wear and tear of already worn flooring was not down to us damaging. A tile in the bathroom broke because work previously done was tiled over tiles. And the new tiles overlapped by inches and had been filled with adhesive to cover the gap. Accident waiting to happen. Got charged because of there shoddy work. Prime choice pandered to bully of a landlord. I am disabled and tried to get some simple adaptions(temporary may I add). Council funded but his demands could not be met by the council. Can only assume landlord see's deposits as his right to keep and prime choice didn't even quibble with him.
Comment on agent fees
Meh.
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Latest Reviews
7th Dec 2023
reviewed by 'D.P.'
11th Jul 2018
reviewed by 'Disappointed'
16th Apr 2018
reviewed by 'none'
16th Jun 2017
reviewed by 'Matthew'
Opening Hours
Address
Prime Choice Ltd
75 Montagu Street
Kettering
Northamptonshire
NN16 8XQ
01536 517951
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 80% | £650 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 2 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
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Dec 07,2023
Dec 07,2023
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Prime Choice?? My Daughter and her X Partner were charged £950per month for a Filthy Germ Ridden Run Down Neglected Property in Legion Crescent Kettering with a Rat infested garden, Front Door that would'nt open or shut properly, a Back Door that would'nt open at ...
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Jul 05,2019
Jul 05,2019
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We recently took at property through Prime choice and we were surprised how easy they made everything. Completely stress free and quick. We had a few issues when first moved in but prime choice were very quick to sort them out. Now can't wait to ...
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Jul 11,2018
Jul 11,2018
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House was in very poor repair. Flooring and carpets so old they were thin, damaged and unsanitary. On leaving carpet cleaners were horrified and said the flooring was a health hazard. Struggled to keep the carpet going up the cleaner. Only received £70 deposit back. Told ...
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Comment on agent fees
Meh.
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Apr 16,2018
Apr 16,2018
1
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the house we moved in was disgusting and looked like a crack den. We replaced all carpets and floors, bleached the whole house, glossed, painted and didn't get our deposit back? the staff are so rude, organise viewing without your consent, and will take your ...
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Comment on agent fees
very bad
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Sep 14,2017
Sep 14,2017
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We've had a fantastic experience with Prime Choice. We rented a property with them for years until we could afford our own home (which we purchased through them). We've now moved out of the area and they manage the rental of our home.
The staff ...
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Jun 16,2017
Jun 16,2017
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Used Prime Choice on a Tenant Find only basis. After listing the property Prime Choice communicated poorly, no information was provided on viewing/enquires and emails/calls were not answered. The property was removed from the market (rightmove), without notifying me, when a potential tenant ...
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Jul 31, 2017
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I'm disappointed about the experience you've had. If you be happy to provide some further information (contact details, property address etc), I would be happy to investigate this further. ...
Apr 11,2017
Apr 11,2017
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Super service recieved from the office at Prime Choice. Staff always helpful. 2nd time we moved to a property with Prime Choice and always been fair....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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