5 Star Review
Nov 05,2018
By:
'Barb'
Nov 05,2018
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: LN10
Lettings (as a Tenant)
Rent PCM: £650
Postcode: LN10
1
people found
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All through our search for a property and our move Maria advised and supported us as a couple. Having lived in our house in the New Forest for 35 years the move was obviously very traumatic but your company and especially Maria were very understanding and ...
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Comment on agent fees
Very reasonable
1
people found
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Yes
“Thank you for your help...”
5 Star Review
Jul 30,2018
By:
'Shane'
Jul 30,2018
Services: Lettings (as a Tenant)
Rent PCM: £460
Would you recommend?: Yes
Postcode: LN4
Lettings (as a Tenant)
Rent PCM: £460
Postcode: LN4
1
people found
this helpful
Been a massive help. Really down to earth and polite over the phone.
Never took long for Marie to get back in touch and always sorted the problems I had in minutes
Thank you for all your help Marie...
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Comment on agent fees
Good
1
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“Excellent service from a professional...”
5 Star Review
Jul 10,2018
By:
'Elisa'
Jul 10,2018
Services: Sales (as a Buyer)
Sold price: £150000
Would you recommend?: Yes
Postcode: PE22
Sales (as a Buyer)
Sold price: £150000
Postcode: PE22
1
people found
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Jill Ranshaw helped me secure the house of my dreams.
I received a superb and professional service through Jill at Robert Bells which made the whole house buying process run smoothly. Thank you!...
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Comment on agent fees
Excellent
1
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5 Star Review
Apr 30,2018
By:
'L.Fowler'
Apr 30,2018
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: LN9
Lettings (as a Tenant)
Rent PCM: £475
Postcode: LN9
1
people found
this helpful
The process was smooth and fast.
Being a first timer with any agent, it has been a very daunting experience, but Maria has been very responsive and put my mind at ease....
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Comment on agent fees
I have nothing to compare to being a first timer.
1
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“Excellent Customer Service...”
5 Star Review
Apr 24,2018
By:
'CStainsby'
Apr 24,2018
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: LN10
Lettings (as a Tenant)
Rent PCM: £550
Postcode: LN10
1
people found
this helpful
Maria has been so proactive when dealing with all matters regarding our new home. She has dealt with everything quickly and efficiently in a professional manner, renting our home has been so easy.
I would certainly recommend Bell's to anyone wishing to rent a property ...
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Comment on agent fees
Very good
1
people found
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Yes
“Excellent professional service...”
5 Star Review
Apr 06,2018
By:
'Vonney1'
Apr 06,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LN9
Sales (as a Vendor)
Postcode: LN9
1
people found
this helpful
Through a very personal and upsetting time for me and my family the decision to sell was in itself an awful decision. Robert Bell and Company took away all my fears and worries offering expert and supportive advice as well as keeping me updated very ...
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Comment on agent fees
Very reasonable and as expected.
1
people found
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“Would highly recommended to buy through Robert Bell Jill went out of her way to find information out for us she always returned our calls...”
5 Star Review
Apr 06,2018
By:
'Dawn'
Apr 06,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PE22
Sales (as a Buyer)
Postcode: PE22
0
people found
this helpful
Very happy with the way Jill looked after our purchase she went out of her way to help us and keep us informed always happy to help...
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Comment on agent fees
We brought through Robert Bell
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5 Star Review
Mar 23,2018
By:
'Clive'
Mar 23,2018
Services: Sales (as a Vendor)
Sold price: £300
Would you recommend?: Yes
Postcode: LN9
Sales (as a Vendor)
Sold price: £300
Postcode: LN9
0
people found
this helpful
Selling a house is a stressful experience which was made easier by the sales negotiator Jill.She was always happy to help and go that extra mile to keep us informed how things were progressing and helped throughout the whole process.She was efficient,professional ...
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Comment on agent fees
The fees were very reasonable.
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“I don't normally take the time to do reviews but ......”
5 Star Review
Mar 14,2018
By:
'Mrs'
Mar 14,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LN9
Sales (as a Vendor)
Postcode: LN9
1
people found
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I don't normally take the time to do reviews but our family has been so impressed with how everyone at Robert Bell dealt with the sale of my Aunt's property that I felt the need to post one. The service was brilliant throughout the whole ...
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Comment on agent fees
Seemed consistent with other agents but we felt that we received good value for our money.
1
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“Fantastic customer service from the entire sales team at Robert ......”
5 Star Review
Jan 26,2018
By:
'Sheridan'
Jan 26,2018
Services: Sales (as a Vendor)
Sold price: £290000
Would you recommend?: Yes
Postcode: PE24
Sales (as a Vendor)
Sold price: £290000
Postcode: PE24
2
people found
this helpful
Fantastic customer service from the entire sales team at Robert Bells. They produced some wonderful sales particulars for my property, even sending a professional photographer to take the photographs. They sold it for exactly what they told me I would get for it and I ...
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Comment on agent fees
Considering all that they did for us in terms sending a professional photographer, carrying out the viewings, negotiating a good price and the constant updates and communication I think the fee's were very reasonable.
2
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“Viewed a house and put in an application paying the ......”
1 Star Review
Nov 19,2017
By:
'Lette'
Nov 19,2017
Services: Lettings (Prospective customer)
Rent PCM: £650
Would you recommend?: No
Postcode: PE23
Lettings (Prospective customer)
Rent PCM: £650
Postcode: PE23
2
people found
this helpful
Viewed a house and put in an application paying the fees as required.
Waited for Legal4Landlords to complete their checks and all went fine.
Between myself and my husbands earnings we covered the requested one and half times the rent and at the application ...
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Comment on agent fees
£50 per applicant - an extra £100 per guarantor
Said that if we didn’t get the property we could move the applicant fee to another property - didn’t happen - invoice arrived saying money spent on referencing for first property!
2
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“After some positive interaction with agents recently. In my honest ......”
1 Star Review
Apr 17,2017
By:
'Destroyer'
Apr 17,2017
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: LN9
Lettings (Prospective customer)
Postcode: LN9
6
people found
this helpful
After some positive interaction with agents recently. In my honest opinion, Robert Bell reminded me why estate agents are so hated. Unprofessional. Underhanded.
Unreliable. Useless. Untrained.
Do not TRUST this agent...
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6
people found
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“disappointed from start to finish with this agency.1. after paying 6 ......”
1 Star Review
Jun 03,2016
By:
'crap'
Jun 03,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LN10
Lettings (as a Tenant)
Postcode: LN10
3
people found
this helpful
disappointed from start to finish with this agency.
1. after paying 6 months rent up front the main toilet didn't flush that meant a month practically, with no main tilet while they decided wether the landlord wanted to pay
2. sent people round to view unattended as they ...
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Comment on agent fees
bad with any complaints I had regarding repairs of fixtures.
tried to scam extra cleaning fees rather than returning my deposit
3
people found
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“I went through robert bell to rent a property. They ......”
1 Star Review
Jan 26,2016
By:
'Emilie'
Jan 26,2016
Services: Lettings (Prospective customer)
Rent PCM: £700
Would you recommend?: No
Postcode: LN10
Lettings (Prospective customer)
Rent PCM: £700
Postcode: LN10
3
people found
this helpful
I went through robert bell to rent a property. They freely took my money knowing that i would not be granted a tenancy. The agent (paddy) even though i told him i would receive a 'needing a guarantor' request still processed my application telling me ...
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Comment on agent fees
They WILL take your money even if you are completely honest with them about your situations and if they say you will be fine if offering 6 months up front and a guarantor (of which i did) they are LYING and will take your money and give you any story just to take your money!
3
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“Robert Bell and co must be the worst local family ......”
1 Star Review
Jan 10,2014
By:
'horncastlehc'
Jan 10,2014
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LN9
Sales (Prospective customer)
Postcode: LN9
2
people found
this helpful
Robert Bell and co must be the worst local family business i have ever dealt with in my life, they think they are above everyone in Horncastle and it seems they only have one customer, the landlords or sellers. They do not care about the ...
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What agent could do to change your mind?
Remember that people looking to buy or rent are also your customer!!!!!
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“Rung them several times to arrange viewings for rental properties ......”
1 Star Review
Apr 10,2013
By:
'Simon'
Apr 10,2013
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: LN9
Lettings (Prospective customer)
Postcode: LN9
3
people found
this helpful
Rung them several times to arrange viewings for rental properties they advertised. They gave constant promises to arrange times with existing tenants and call us back but this never happens. Then finally after numerous chasing phone calls they tell you the property has just been ...
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What agent could do to change your mind?
Pull their finger out of their backsides and concentrate on a bit of customer service. The lady I spoke to first time round was lovely and chirpy when I first spoke to her because the girl who initially answered the phones miscommunicated that I wanted to rent out my own property. As soon as I corrected her to advise I actually wanted to rent one of their advertised properties she instantly turned into a miserable, uninterested jobsworth.
Attached Filesnbsp;
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