100% lettings valuation accuracy
88% lettings fee satisfaction
Aug 15,2012
Aug 15,2012
1
people found
this helpful
this helpful
I found all of the staff at Leaders friendly, helpful and responsive.
The landlady who was responsible for property maintenance was immature and did a very unprofessional job giving rise to some unpleasant issues. Leaders helped me somewhat in dealing with the landlady and these issues, but I would of preferred a realistic report of her mentality up-front.
I feel let down by being told that the landlady was "really nice". In fact she was a difficult person to deal with and a somewhat troubled character. If it were not for this misleading advice, I would rate Leaders as good.
The landlady who was responsible for property maintenance was immature and did a very unprofessional job giving rise to some unpleasant issues. Leaders helped me somewhat in dealing with the landlady and these issues, but I would of preferred a realistic report of her mentality up-front.
I feel let down by being told that the landlady was "really nice". In fact she was a difficult person to deal with and a somewhat troubled character. If it were not for this misleading advice, I would rate Leaders as good.
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Latest Reviews
3rd May 2022
reviewed by 'EJay'
9th Mar 2022
reviewed by 'Giulia'
21st Jan 2022
reviewed by 'Mrs Ann Harmsworth'
25th Aug 2020
reviewed by 'Line'
Opening Hours
Address
Leaders
28 New Road
Brighton
East Sussex
BN1 1UG
01273 675 571
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 88% | £875 | £1,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 7 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 03,2022
May 03,2022
0
people found
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As a landlady, I was blown away by the help that I received from Gary Copleston and Kerrie Knight. My property had to be let at rather short notice, and there were various complications and unforseen events that had to be dealt with. To say ...
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Mar 09,2022
Mar 09,2022
0
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I have rented a property with Leaders, North Laine and I am extremely satisfied with all the support and guidance that I had from my agent. Gary went above and beyond to make everything work perfectly. I have not enough words to describe how happy ...
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Jan 24,2022
Jan 24,2022
0
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Leaders, North Laine- I have rented a property through Leaders. the North Laine team was very professional , they understand my need first and then helped me finding the right property , amazing experience. Thanks !...
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Jan 21,2022
Jan 21,2022
0
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As a landlord, I can't praise highly enough the contributions made by staff at Leaders North Laine office, most notably Gary Copplestone and Kerrie Knight. Both offered essential and realistic advice prior to letting and clearly had a complete professional understanding of the different issues ...
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Aug 25,2020
Aug 25,2020
0
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Kerrie was the initial contact and she made our dreams come true, and Kerrie was a rock all the way through, super professional, helpfull and friendly...
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Apr 08,2019
Apr 08,2019
0
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This is my fourth rental in Brighton having previously found accommodation through other agents, the care, support and professionalism of Leaders North Laine is exceptional. I actually didn't believe this level of care existed for tenants. Delighted to be renting through them....
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Jan 11,2019
Jan 11,2019
0
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I want to say how delighted I was with the great service I was given by Lynn Gates, she was very friendly and knowledgable and helped me move into my lovely new flat. If you are looking to move I would thoroughly recommend...
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Comment on agent fees
They seem the going rate
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May 04,2017
May 04,2017
3
people found
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A fictional cleaning bill on vacating the flat entitles this agency to the lowest rating. I took the bill to the tenancy deposit scheme, took 3 months to get my deposit returned. AVOID Leaders....
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Comment on agent fees
Ridiculously high fees
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May 04, 2017
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(1)
Leaders are an agent for the landlord and act on his instruction. The check out report completed in early December reported that cleaning was required compared to the inventory completed prior to the start of your tenancy. Your landlord asked us to instruct a cleaning company and a copy of the invoice was forwarded onto you, once received from the contractor. The contractor's company name and contact details are noted on the invoice provided, therefore you could have contacted them to verify ...
Nov 28,2012
Nov 28,2012
0
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This is an excellent office,I am one of their landlords,and I have always found the staff friendly and willing to help with any problem that may arise regarding my property.The staff are very professional with excellent standards and I would highly recommend ...
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Nov 07,2012
Nov 07,2012
0
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Having dealt with Leaders at New Road for several years, last month they surpassed themselves. As my brother in laws agents were unable to re let his house after a 6 week period he turned to me for assistance and Leaders found him tenants within a ...
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Nov 07,2012
Nov 07,2012
0
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Very helpful and friendly office. I have let my last two properties from leaders and would recomend them highly . The staff are all efficient and helpful....
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Sep 04,2012
Sep 04,2012
0
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I was very impressed from the first telephone call which was answered by Rachel. She met me at my flat at the appointed time and gave me good advice and re-assurance about the market and the services provided by Leaders; she was very businesslike but ...
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Aug 15,2012
Aug 15,2012
1
people found
this helpful
this helpful
I found all of the staff at Leaders friendly, helpful and responsive.
The landlady who was responsible for property maintenance was immature and did a very unprofessional job giving rise to some unpleasant issues. Leaders helped me somewhat in dealing with the landlady and these ...
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