97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Aug 13,2012
Aug 13,2012
4
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this helpful
this helpful
My experience with Chris and his colleagues at Bradleys during a year of house search, was a breath of fresh air after other bored, disinterested agents and those whose fair practice came into question. The staff of the Bovey Tracey office were unfailingly polite, friendly and professional; 2 years on from buying a house we are very pleased with, it is still a pleasure to drop in their office and say hello and they will be our first port of call when we search for a buy to let property soon.
In approach they are positive without being gushing and know when to step back and let you concentrate on a viewing. They've always been reliable and thorough and willing to 'go the extra mile' [ eg when making some arrangements to access our new property outside office hours]. We've also appreciated their humanity and understanding of the importance of the stressful life decisions you are making.'We've seen them demonstrate sensitivity and caring to other clients too but particularly valued feeling able to trust their integrity after being gazumped on a property at the eleventh hour with another agent.
On many viewings with Chris [when it always seemed to be raining!] we particularly appreciated his willingness to tramp through wet gardens to see all views or access the loft to investigate a problem etc etc, always with patience and good grace. If we had questions to ask the vendor-he was on the case and always followed through.
Whether you are a vendor or searching for a property we recommend them to you, these guys do their job well, are a pleasure to deal with and gave us some faith back in estate agents..........
In approach they are positive without being gushing and know when to step back and let you concentrate on a viewing. They've always been reliable and thorough and willing to 'go the extra mile' [ eg when making some arrangements to access our new property outside office hours]. We've also appreciated their humanity and understanding of the importance of the stressful life decisions you are making.'We've seen them demonstrate sensitivity and caring to other clients too but particularly valued feeling able to trust their integrity after being gazumped on a property at the eleventh hour with another agent.
On many viewings with Chris [when it always seemed to be raining!] we particularly appreciated his willingness to tramp through wet gardens to see all views or access the loft to investigate a problem etc etc, always with patience and good grace. If we had questions to ask the vendor-he was on the case and always followed through.
Whether you are a vendor or searching for a property we recommend them to you, these guys do their job well, are a pleasure to deal with and gave us some faith back in estate agents..........
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Aug 13, 2012
Thank you so much for taking the time to write such a commendable review of the service you received from Chris and his team at the Bovey Tracey office, it is very much appreciated and also lovely to be appreciated. It's a delight to read good things about members of the Bradleys team and we look forward to helping again in your search for another property.
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Latest Reviews
22nd Aug 2022
reviewed by 'Chloe'
24th Apr 2022
reviewed by 'Mrs Court'
26th Sep 2021
reviewed by 'Jeffrey Holbrook'
3rd Jul 2021
reviewed by 'Susie Waite'
29th Jun 2021
reviewed by 'Sonia Maughan'
26th Jun 2021
reviewed by 'Gary Richardson'
Opening Hours
Address
Bradleys Estate Agents
28 Fore Street
Bovey Tracey
Devon
TQ13 9AD
01626 834900
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £92,500 | £529,000 |
| Lettings | 100% | 99% | £625 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 15 | 0 | 47 | 1 | 40 | 3 | 3 | 0 |
Areas covered
- TQ13
- Bovey Tracey
- EX6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 22,2022
Aug 22,2022
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I Highly Recommend Bradley's Estate Agents. I've had a great experience working with them to find our dream home. They've been prompt, professional, and incredibly helpful.
I can't speak highly enough of (Daniel Chapman ) His professionalism, knowledge, honesty, integrity and hard work ethics are very ...
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Apr 24,2022
Apr 24,2022
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I was impressed by the service we received from Jodi Thomas and her colleagues at the Bovey Tracey office. Jodi was especially diligent keeping us informed at every step of the process. One thing I really liked was that she always answered the phone with ...
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Sep 26,2021
Sep 26,2021
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Thank you for your excellent service. Due to an extended process Bradley's supported us with the same level of help from day 1 to exchange. I would recommend Bradley's to anyone buying or selling a property in the Bovey Tracey area. Thank you again. Arlene and ...
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Jul 03,2021
Jul 03,2021
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I was very impressed with the service I received from Bradleys.
They kept me updated at every stage and could not have been more helpful.
All of the team were very friendly.
I would definitely recommend them to anyone who was thinking of selling or ...
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Jun 29,2021
Jun 29,2021
1
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I bought a property through this office, dealing with *, who I initially found to be responsive and helpful. After a few weeks, I found out vendors failed to disclose structural changes, so ok I sought third party reports. With all this going on, unfortunately I ...
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Jun 26,2021
Jun 26,2021
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Many thanks to the team at Bradleys Bovey Tracey, despite some challenging "buyers" they remained positive, friendly, and professional at all times, coming up with fresh marketing ideas and keeping us informed at every step. Highly recommended and best wishes to Tariq, Toby, and Lucy ...
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Mar 18,2021
Mar 18,2021
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We had a fantastic experience with Bradleys. This was almost entirely down to our estate agent, Toby, who is by far the most down to earth and approachanle estate agent I have ever dealt with. He was incredibly helpful in keeping us informed, very quick ...
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Mar 05,2021
Mar 05,2021
1
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From the start Stuart had a very professional approach to finding us a new home, he updated us on a regular basis and let us know about new properties coming on. He always returned our calls and was forthcoming about any questions we had. We ...
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Dec 05,2020
Dec 05,2020
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Good service and very professional. Nice to have an agent who knows developer and area well. Very accommodating with viewings . Will recommend and would use again....
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Nov 20,2020
Nov 20,2020
0
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Welcoming and Interested in the property being viewed
Social Distancing fully adhered too
Allowances made for the less mobile
Contactable 6 days a week by phone throughout would recommend this company...
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Sep 19,2020
Sep 19,2020
1
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We have been very impressed with Bradley’s. Stewart and Terric have been very professional, helpful and friendly throughout the sale of our house. We would highly recommend Bradleys, and will definitely use them again in the future....
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Sep 14,2020
Sep 14,2020
2
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I have been extremely impressed with the efficient service I have received from Bradley’s Estate Agents who I have just recently purchased a property through. I was able to view the property on the day I enquired and went back the following day and ...
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Aug 28,2020
Aug 28,2020
1
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My partner and I have just relocated during lockdown which was incredibly stressful but thankfully we were dealing with Stuart! He has made the whole process so much easier! We would whole heartedly recommend Bradleys and Stuart in particular to anyone looking to buy or ...
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Aug 05,2020
Aug 05,2020
2
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After having a ruff time with Estate Agents and not really being sure if I could trust any after some terrible advice, myself and my daughter met Stuart Copeland at a house viewing. He took the time to give us some much needed advice on ...
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Jul 09,2020
Jul 09,2020
1
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Stuart has been extremely helpful, he is always very professional and willing to answer any questions I have had. Due to his professionalism, kind and thoughtful nature my move to Devon has been a very positive experience. I would highly recommend Bradley's estate agents....
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Jun 15,2020
Jun 15,2020
1
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Stuart was really helpful from beginning to end, very efficient and aways there at the end of the phone to help with any questions or queries....
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Feb 29,2020
Feb 29,2020
4
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Our home was sold by Stuart and Lucy through the Buckfastleigh office(now closed unfortunately). We cannot commend them highly enough. They bent over backwards to support us until they moved to Bovey Tracey office and our sale was then managed by the Newton Abbot ...
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Jan 18,2020
Jan 18,2020
0
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Very professional but very friendly.
Guided us through our first property purchase.
We’re very informative and helpful.
We are now in our property and loving it,
Thank you Lee of Bovey Tracey Bradley’s....
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Jan 09,2020
Jan 09,2020
1
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Stuart was based at Buckfastleigh when I put my property on the market.
I had moved from another agent who generated hardly any viewings with some dull photographs.
The difference with Bradley's was huge - great pics, accurate description of the property (unlike the previous ...
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Oct 05,2019
Oct 05,2019
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Friendly and helpful service from start to finish. Many thanks to Lee and all the Bovey office and Andy on commercial...
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Sep 12,2019
Sep 12,2019
1
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Really positive experience - great service.
I really appreciated the honesty and good communication we experienced throughout the entire process. Would very happily use them to buy or sell in the future. Mitchell was particularly helpful throughout....
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Sep 03,2019
Sep 03,2019
0
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We have been very pleased with Bradley's. We needed to sell quickly, Bradleys accepted the challenge and just over a week later, only a few days after our details were published, we sold 1.5% below asking price! The team were very courteous, enthusiastic and responsive throughout ...
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Jul 26,2019
Jul 26,2019
0
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We never had any problems from the agency. The regular house checks been arranged in advanced and been curried out in a timely manner. Excellent experience, thank you....
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Jun 05,2019
Jun 05,2019
0
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Brilliant service, very professional, wish we had gone with them sooner, easy to contact at all times, very helpful with our buying and selling, would recommend Bradley's at bovey Tracey...
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Comment on agent fees
Good
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Apr 25,2019
Apr 25,2019
0
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Lee was very helpful from the start and tailored the sales experience around our needs, as we went through the sales process we were kept informed and the negotiations were handled well with good communication.
We realise that it is a buyers market at the ...
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Comment on agent fees
Agents fees were comparable.
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Apr 01,2019
Apr 01,2019
0
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We have recently purchased a property, Caitlin was friendly, at the viewing, providing information to us both during and after the viewing. After our offer had been excepted she was professional and kept the process moving along without being intrusive. After experiencing some very poor ...
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Dec 20,2018
Dec 20,2018
0
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Excellent service , kept on the loop at all times and made to feel as though we mattered, nothing to much trouble....
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Nov 30,2018
Nov 30,2018
0
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I have been very satisfied with the staff at Bovey Tracey. There has always been someone on the end of the phone and if they have not been available to talk to they have always got in touch by phone or email swiftly. It has ...
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Comment on agent fees
Good fee rate.
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Nov 04,2018
Nov 04,2018
0
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purfect from start to finish, always kept informed about what was going on during the whole process. very pleased with the result...
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Aug 27,2018
Aug 27,2018
0
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Fast and thorough, they do not mess about. They are kind and patient, at least Sam was, I dealt with him mainly. Excellent service. No badgering after completion. Thanks guys....
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Comment on agent fees
Average, no complaints
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Tariq
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Daniel
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Jodi
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 2:52 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Bovey Tracey 
