91% sales valuation accuracy
96% sales fee satisfaction
“Awful tactics and usual price gambling on properties - avoid unless you want to fight hard every year...”
Jun 28,2018
Jun 28,2018
3
people found
this helpful
this helpful
Been with them with a property they manage for some time. They have pushed the landlord to believe that he can get a LOT more money every single year, when all of the lettings in London the last 2 years have been falling everywhere.
They will inflate landlord's expectations and try to squeeze out every last penny out of any property WITHOUT EVEN VISITING to understand the issues of each property, hence why it might need to be lower in price, instead of higher.
Samira in particular seems to think that the landlord can get almost £200 pounds more per month and even sent me 'proof' that another flat in the same area is listed for the same price, ignoring the higher finishing of that flat. But just by looking at both flats' first listed time and obvious reductions, both have fallen in price and one of them is on the market since May 17th without a let agreed and a price reduction. However, this won't stop them from lying about the current state of affairs to tenants or landlords and will simply not listen or agree with tenants, or advise landlords ethically, regarding the current market.
They will also act like rogue cowboys, coming in the flat without ANY call before hand (how would YOU like to have somebody come for an unknown viewing Saturday morning at 10?) or call to say that they arranged a viewing in 15 minutes or 2 hours later, without giving the minimum 24h notice they are required by the contract they SIGNED and the LAW. While i DO understand that sometimes prospective tenants can 'walk in' and ask to see properties, your professional stance is more important than a quick sale, right? Apparently, not.
They will also openly lie about features and limitations of a property/contract in front of the current tenants, when doing a viewing (Sali) with a prospective new tenant, while making visual suggestions that we should not interfere and let it just pass. Lies that we were told by other members of staff, when we were presented the same property as prospective tenants. Lies that were important to us taking the decision to rent the property. Only to find ourselves having to sign a rider sheet over our contract at the last minute, preventing us from using a large balcony that was a selling point of the property. The very same large balcony is advertised as usable AGAIN when Sali does viewings, i guess until the last minute when another rider sheet comes along for the next tenant.
I have notified the landlord of this behaviour already and will notify him of the rest as well, so he is aware.
They are simply unprofessional, *and if you require even the minimum acceptable set of standards, they will fail you miserably. I might return to the areas they cover, as i love the area, but i will make double sure never to deal with them again.
They will inflate landlord's expectations and try to squeeze out every last penny out of any property WITHOUT EVEN VISITING to understand the issues of each property, hence why it might need to be lower in price, instead of higher.
Samira in particular seems to think that the landlord can get almost £200 pounds more per month and even sent me 'proof' that another flat in the same area is listed for the same price, ignoring the higher finishing of that flat. But just by looking at both flats' first listed time and obvious reductions, both have fallen in price and one of them is on the market since May 17th without a let agreed and a price reduction. However, this won't stop them from lying about the current state of affairs to tenants or landlords and will simply not listen or agree with tenants, or advise landlords ethically, regarding the current market.
They will also act like rogue cowboys, coming in the flat without ANY call before hand (how would YOU like to have somebody come for an unknown viewing Saturday morning at 10?) or call to say that they arranged a viewing in 15 minutes or 2 hours later, without giving the minimum 24h notice they are required by the contract they SIGNED and the LAW. While i DO understand that sometimes prospective tenants can 'walk in' and ask to see properties, your professional stance is more important than a quick sale, right? Apparently, not.
They will also openly lie about features and limitations of a property/contract in front of the current tenants, when doing a viewing (Sali) with a prospective new tenant, while making visual suggestions that we should not interfere and let it just pass. Lies that we were told by other members of staff, when we were presented the same property as prospective tenants. Lies that were important to us taking the decision to rent the property. Only to find ourselves having to sign a rider sheet over our contract at the last minute, preventing us from using a large balcony that was a selling point of the property. The very same large balcony is advertised as usable AGAIN when Sali does viewings, i guess until the last minute when another rider sheet comes along for the next tenant.
I have notified the landlord of this behaviour already and will notify him of the rest as well, so he is aware.
They are simply unprofessional, *and if you require even the minimum acceptable set of standards, they will fail you miserably. I might return to the areas they cover, as i love the area, but i will make double sure never to deal with them again.
Comment on agent fees
Fees are on par with other agencies but so happy they are being driven to 0 by the government soon. No doubt some of these big raises in rents are to cover the coming 0 fees rules.
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Opening Hours
Address
Jorgensen Turner
234 Uxbridge Road
Shepherds Bush,London
Greater London
W12 7JD
020 8740 8740
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 96% | £227,000 | £4,000,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 225 | 5 | 459 | 11 | 109 | 1 | 90 | 0 | 27 | 4 |
Areas covered
- W3
- Acton
Chiswick
Hammersmith - W4
- West Kensington
Shepherds Bush - W6
- Holland Park
Ladbroke Grove - W11
- W12
- W14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 13,2024
Nov 13,2024
0
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I was really pleased with the efficient, polite and professional service that Jorgensen Turner's Heather Davis provided in first showing me the flat that I bought, arranging follow up viewings, for me and my surveyor, co-ordinating between solicitors and the buyer, and guiding the transaction ...
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Oct 20,2024
Oct 20,2024
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In June, I urgently needed to find a house in London due to a work-related relocation. The team members we worked with were highly helpful and approachable. Denise assisted us in securing our new home, while Kornelija ensured a smooth onboarding experience. I greatly appreciate ...
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Oct 11,2024
Oct 11,2024
0
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I cannot recommend Heather Davis highly enough! We had the pleasure of working with them to sell two properties, and the experience was outstanding from start to finish.
Their professionalism and dedication made what could have been a stressful experience so much easier, if you're ...
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Sep 13,2024
Sep 13,2024
0
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Paul and Heather at Jorgensen Turner were absolutely fantastic throughout the whole process of selling our flat. They were both very informative, helpful and respectful. If I needed to I would 100% use Jorgensen Turner again, and would recommend them to anyone. Thank you for all ...
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Sep 11,2024
Sep 11,2024
0
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I have been delighted with the service provided by the team at Jorgensen Turner, who managed my rental property for twelve years. While I was living abroad in Australia, they made the rental process seamless through their efficiency and professionalism. They are prompt in their ...
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Sep 04,2024
Sep 04,2024
0
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Excellent support from Heather Davis throughout the buying process. We found her to be very professional and helpful....
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Sep 02,2024
Sep 02,2024
0
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Here is a happy client purchasing a 3 bedroom property, assisted by Heather Davis. She is a great person that I noticed from the first day of viewing. She was already in and waiting for us to be welcomed into the property. After that, she provided ...
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Aug 31,2024
Aug 31,2024
0
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Heather did a great job selling our flat in Brook Green. She was incredibly persistent and managed the ups and downs of the transaction really well. I highly recommend Heather to anyone selling their property.
Additionally I would like to thanks Kyle and the rentals ...
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Aug 30,2024
Aug 30,2024
0
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I found Jorgensen Turner to be professional and helpful at all times, Heather Davis was the person who took on the sale of my flat, she is extremely approachable and human, she always gets straight back to keep you in the loop which is really ...
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Aug 12,2024
Aug 12,2024
0
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Our Estate agent Heather Davis has been outstanding throughout the process. She found and recommended a property that would be suitable for us after another property fell through.
She had also kept us informed weekly throughout the process. Great service!...
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Jul 04,2024
Jul 04,2024
0
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Very good agency and supported me through the whole process to buy my flat and even support to speed the process in selling my flat as the other agent was incompetent (Dexters)....
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Jul 03,2024
Jul 03,2024
0
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After over 18 years of handling both lettings and then finally a recent sale of my property I cannot recommend Heather Davis, Paul Jorgensen and all at Jorgensen Turner highly enough for nothing but the best help, advice, assistance and service.
A++ agents
It genuinely makes ...
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Jun 26,2024
Jun 26,2024
0
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Jorgensen Turner were excellent to deal with, from my initial meeting with Paul and then continued help from Heather Davis who was brilliant throughout the sale - very quick to get offers, and we accepted the second offer within a few weeks. Heather was then ...
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May 15,2024
May 15,2024
0
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Josh was so helpful in us finding our flat! He reached out to us and took initiative to let us know the property was available once again and worked so quickly to get everything sorted!...
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May 15,2024
May 15,2024
0
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Josh was so helpful and kind when my flatmate and I were putting in an offer for a flat. We loved his transparency and speedy communications....
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May 09,2024
May 09,2024
0
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Recently purchased a property with Heather at Jorgensen Turner. We found Heather very honest and open compared with other estate agents. She was helpful and responsive to queries throughout the process, and communicated well with both us and the sellers. We would want to sell ...
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Apr 08,2024
Apr 08,2024
0
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The team was super thoughtful about our time, space, and privacy as tenants. They really went out of their way to keep us in the loop about viewings and arrangements, setting them apart from the other agencies handling the property. Joshua, Shah, and Denise are ...
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Mar 08,2024
Mar 08,2024
0
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My experience with Jorgensen Turner both as a landlord and property seller has been excellent. I would especially like to praise Heather Davis for her expertise and skill in dealing with the sale of my property....
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Mar 05,2024
Mar 05,2024
0
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Recently we bought a flat in London through Heather Davis from Jorgenesen Turner who was responsive and highly professional throughout the process and went above and beyond to help get things done in the agreed timescale....
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Mar 05,2024
Mar 05,2024
0
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I worked with Heather Davis (Watson) from Jorgensen Turner to buy my first flat. While buying a property can be notoriously stressful, Heather made it the whole process straight-forward and easy from start to finish. I received a quick response from Heather to my initial ...
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Feb 29,2024
Feb 29,2024
0
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Thank you so much for all your support and help over the years. I bought my first property in the UK back in 2010. I was set on the postcode I wanted to buy in. Paul did not take No for an answer and convinced me ...
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Jan 17,2024
Jan 17,2024
0
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Our experience with Jorgensen Turner was always good.
They have nice properties and are ready to help in any situation....
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Jan 16,2024
Jan 16,2024
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Our experience with Jorgensen Turner was always good.
They have nice properties and are ready to help in any situation....
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Dec 11,2023
Dec 11,2023
0
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I have been them tenant for 2 years. I can say that they have been very unprofessional. Don't believe them when they says that all changes that you make on the property they will appreciate because after you leave they will charge you everything. Especially Adina ...
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Oct 13,2023
Oct 13,2023
0
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From my initial meeting with Rique, he stood out as someone uniquely capable of navigating the complexities of the property market with agility and expertise.
3 key things separate Rique from most others:
1/. His proactive approach. Throughout the process, he was always in touch, calling, emailing ...
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Oct 13,2023
Oct 13,2023
0
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The whole purchases was generally smooth, under the guide from Jorgensen.
Appreciate on the reminders they had gave on some points that I shall be careful and not clear, especially for a 1st time buyer....
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Oct 03,2023
Oct 03,2023
0
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Iveta made our property hunt very smooth and an easy experience, very professional, friendly, kept us updated throughout the whole process. Her transparency helped us feel good and comfortable. Highly recommend!...
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Oct 03,2023
Oct 03,2023
0
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Iveta made our property hunt very smooth and an easy experience, very professional, friendly, kept us updated throughout the whole process. Her transparency helped us feel good and comfortable. Highly recommend!...
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Sep 16,2023
Sep 16,2023
0
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Excellent service and appreciated warmth.
Denise and Kornelija were absolute stars in helping us to secure our first flat in London. Our offer was accepted at face value and the process of referencing to moving in was as smooth as it can be. We really ...
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Sep 15,2023
Sep 15,2023
0
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Jorgensen Turner has been absolutely outstanding. It's difficult to overstate the level of professionalism, efficiency, and overall ease we encountered while searching for our first "home" in the UK with them. We truly appreciate the clear and concise instructions, the ongoing communication, and the swift ...
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Kyle
(91)
Paul
(88)
Pauline
(18)
Denise
Adina
(16)
Heather
Kornelija
Joshua
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Last updated at 3:34 PM 05/01/2016 by allAgents
Awards won by Jorgensen Turner, London W12 7JD
-
2024
Best Letting Agent in W12
-
2023
Best Letting Agent in W12
-
2023
Best Letting Agent in West Central London
-
2022
Best Letting Agent in W12
-
2024
Best Estate Agent in W12
-
2024
Best Estate Agent in West Central London
-
2024
Best Letting Agent in West Central London
-
2023
Best Estate Agent in W12
-
2022
Best Estate Agent in W12
-
2023
Best Estate Agent in West Central London
