“Chaotic and disorganised at best. If you wan......”
1 Star Review
Mar 15,2023
By:
'Deirdre Thorogood'
Mar 15,2023
Services: Lettings (as a Landlord)
Rent PCM: £1600
Would you recommend?: No
Postcode: BR6
Lettings (as a Landlord)
Rent PCM: £1600
Postcode: BR6
0
people found
this helpful
Chaotic and disorganised at best. If you want a professional letting look elsewhere. Service levels fall way below expected standards.
I have twice let my property with this company. The first time was seamless and the transaction swiftly expedited. The second time no one seemed ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I have made a review before but would make an......”
5 Star Review
Aug 07,2019
By:
'Adeleye'
Aug 07,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BR5
Lettings (as a Tenant)
Postcode: BR5
0
people found
this helpful
I have made a review before but would make another. These guys are outstanding from day 1 of moving in till today, they are still with us and making sure everything is fine. Thanks to Kelly, Mandy and the rest of the team for making us ...
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Jan 23,2019
By:
'Simon'
Jan 23,2019
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: BR6
0
people found
this helpful
Look no further â¦because the highly professional, reliable and friendly team at Andrew Reeves led by the experienced Melanie is simply awesome. As someone who has historically been promised a lot by other Letting Agencies and then ultimately let down I can honestly say that ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Sep 17,2018
By:
'Happy'
Sep 17,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Tenant)
Postcode: BR6
0
people found
this helpful
I would like to thank Melanie McAlpin and the team for their excellent support throughout the process. Melanie and Chloe are exceedingly helpful, friendly and have a proactive approach. I would definitely recommend Andrew Reeves...
Thanks...
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Jul 13,2018
By:
'Happy'
Jul 13,2018
Services: Lettings (as a Tenant)
Rent PCM: £2500
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Tenant)
Rent PCM: £2500
Postcode: BR6
0
people found
this helpful
Chloe was very professional, friendly and efficient. She dealt with all our queries very quickly. I would definitely use Andrew Reeves again....
read full review
Comment on agent fees
N/A
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Jun 25,2018
By:
'THAKRAR'
Jun 25,2018
Services: Lettings (as a Landlord)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Landlord)
Rent PCM: £1150
Postcode: BR6
0
people found
this helpful
I was very please the way the staff at Andrew Reeves dealt with my property. Excellent communication throughout and very proactive approach!...
read full review
Comment on agent fees
Excellent
0
people found
this helpful
Was this helpful?
Yes
“Andrew Reeves has managed my property for almost 15 years. I ......”
5 Star Review
Sep 18,2017
By:
'Phil'
Sep 18,2017
Services: Property Management
Would you recommend?: Yes
Postcode: BR5
Property Management
Postcode: BR5
1
people found
this helpful
Andrew Reeves has managed my property for almost 15 years. I can say that Melanie McAlpine and the team have always been professional, courteous, and extremely helpful. They have always solved any problems that have arisen in a timely manner. I would recommend Andrew Reeves to ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Chloe is very efficient and determined to get things done. ......”
5 Star Review
Jul 03,2017
By:
'EG'
Jul 03,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Tenant)
Postcode: BR6
0
people found
this helpful
Chloe is very efficient and determined to get things done.
She has been very helpful to sort out a number of things with the flat.Always in good temper and keen to help. Available and active.
Enjoyed working with her....
read full review
Comment on agent fees
good
0
people found
this helpful
Was this helpful?
Yes
“I have previously leased with Andrew Reeves and found they ......”
5 Star Review
Feb 24,2017
By:
'Michael'
Feb 24,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BR5
Lettings (as a Tenant)
Postcode: BR5
1
people found
this helpful
I have previously leased with Andrew Reeves and found they made me very comfortable with the process to the point I'm now leasing another property with them.Tha...
read full review
Comment on agent fees
Reasonable
1
people found
this helpful
Was this helpful?
Yes
“I have been having problems with a tenant for months, ......”
1 Star Review
Oct 30,2016
By:
'Mrs'
Oct 30,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: DA5
Lettings (as a Landlord)
Postcode: DA5
2
people found
this helpful
I have been having problems with a tenant for months, late payment not allowing an inspection etc. Finally, the tenant moves out, leaves a fully furnished house that we need to clear and clean and doesn't pay the rent for 2 months. Andrew Reeves refuse to ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“I had the worst tenant ever my house was a ......”
1 Star Review
Aug 14,2016
By:
'Terrible'
Aug 14,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BR6
Lettings (as a Landlord)
Postcode: BR6
0
people found
this helpful
I had the worst tenant ever my house was a mess
She was meant to of been a good tenant so Andrew reeves said now I have had to take her to court to get the damages money
I gave the management to this company ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I am a landlord and had the pleasure of dealing ......”
5 Star Review
Jul 01,2015
By:
'Joanne'
Jul 01,2015
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Landlord)
Rent PCM: £950
Postcode: BR6
0
people found
this helpful
I am a landlord and had the pleasure of dealing with James Foxen on a matter relating to my property that is let through Andrew Reeves In Orpington. My request was dealt with quickly and efficiently by James who in my opinion went above and ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Melanie was so easy to deal with and very professional. ......”
5 Star Review
Jun 18,2015
By:
'Niraj'
Jun 18,2015
Services: Lettings (as a Landlord)
Rent PCM: £2300
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Landlord)
Rent PCM: £2300
Postcode: BR6
0
people found
this helpful
Melanie was so easy to deal with and very professional. She advised us as to what exactly needed to be done for the property to be let quickly and at a good rental, and having followed this we let within just over a week. I ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Anca was so efficient.i lead a tight schedule and ......”
5 Star Review
Nov 17,2014
By:
'Anca'
Nov 17,2014
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: BR1
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: BR1
0
people found
this helpful
Anca was so efficient.i lead a tight schedule and I'm very busy.i would email or call anca and she would reply almost instantly.this is what I was hoping to get as moving house can b stressful as it is and Anca carried ...
read full review
Comment on agent fees
Agents fees were a tad higher than most but as I progressed through to getting my house I saw i had a good team at the branch which all helped out in some way.
0
people found
this helpful
Was this helpful?
Yes
“Anca Rosca can describe as a professional agent who promptly ......”
5 Star Review
Nov 16,2014
By:
'Dragos'
Nov 16,2014
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: BR5
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: BR5
0
people found
this helpful
Anca Rosca can describe as a professional agent who promptly answered my questions about the property that was to rent an agreeable person always smiling and a trustworthy person....
read full review
Comment on agent fees
Andrew Reeves was recommended to me by a friend who rented a property, so I got to know Anca Rosca, is a professional who knows how to do their job, took care of all the documents needed to rent the house, I recommend without retentions.
0
people found
this helpful
Was this helpful?
Yes
“I have used Andrew reeves for a number of years ......”
5 Star Review
Nov 03,2014
By:
'Mr'
Nov 03,2014
Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: Yes
Postcode: BR5
Lettings (as a Landlord)
Rent PCM: £800
Postcode: BR5
0
people found
this helpful
I have used Andrew reeves for a number of years to let out my property. The office have been extremely helpful and have always attended and delivered anything that I have asked. I would like to say thank you to the team at Orpington especially ...
read full review
Comment on agent fees
Fees were good at the time for the amount of work that was carried out.
0
people found
this helpful
Was this helpful?
Yes
“We are new landlords with no experience at all in ......”
5 Star Review
Nov 01,2014
By:
'Mel'
Nov 01,2014
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Landlord)
Rent PCM: £850
Postcode: BR6
0
people found
this helpful
We are new landlords with no experience at all in the area. We spoke to Melanie and her team early on in the process and they helped us through the whole thing, from what sort of property to buy with estimates of the level of ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We got a house through Andrew Reeves and Anca was ......”
5 Star Review
Oct 28,2014
By:
'Ed'
Oct 28,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BR5
Lettings (as a Tenant)
Postcode: BR5
0
people found
this helpful
We got a house through Andrew Reeves and Anca was our Agent. From the time we viewed the property to when we signed the papers and moved in, Anca was extremely helpful and very professional. She was always on hand to answer our questions and ...
read full review
Comment on agent fees
I did feel the fees were a bit high
0
people found
this helpful
Was this helpful?
Yes
“I approached Andrew Reeves, as they are solely a Letting ......”
5 Star Review
Oct 16,2014
By:
'Jacqueline'
Oct 16,2014
Services: Lettings (as a Landlord)
Sold price: £114000
Would you recommend?: Yes
Postcode: BR5
Lettings (as a Landlord)
Sold price: £114000
Postcode: BR5
0
people found
this helpful
I approached Andrew Reeves, as they are solely a Letting Agent, to help me search for my first tenant. I am so pleased that I did because I received a fantastic service. The negotiator who helped me was James Foxen, who throughout the search was ...
read full review
Comment on agent fees
I think for the amount of work carred out by James Foxed in finding me a suitable tenant, the fees were appropriate.
0
people found
this helpful
Was this helpful?
Yes
“James Foxen has delivered an excellent service and I am ......”
5 Star Review
Oct 15,2014
By:
'Harry'
Oct 15,2014
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Landlord)
Rent PCM: £850
Postcode: BR6
0
people found
this helpful
James Foxen has delivered an excellent service and I am happy to recommend him. I found his approach highly professional and enthusiastic always helpful. James Foxen is very knowledgable and provided excellent advice when needed....
read full review
0
people found
this helpful
Was this helpful?
Yes
“James has delivered an excellent service and I am happy ......”
5 Star Review
Oct 15,2014
By:
'Harry'
Oct 15,2014
Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Landlord)
Rent PCM: £800
Postcode: BR6
0
people found
this helpful
James has delivered an excellent service and I am happy to recommend him. I found his approach highly professional and enthusiastic always helpful. James is very knowledgable and provided excellent advice when needed....
read full review
0
people found
this helpful
Was this helpful?
Yes
“We were new customers and were guided with much care ......”
5 Star Review
Oct 10,2014
By:
'Zoritsa'
Oct 10,2014
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Tenant)
Rent PCM: £800
Postcode: BR6
0
people found
this helpful
We were new customers and were guided with much care and professionalism. We were delighted by the customer service offered to us, and will definitely consider using James's services again....
read full review
0
people found
this helpful
Was this helpful?
Yes
“After being settled in a home for 4 years it was ......”
5 Star Review
Oct 08,2014
By:
'Hayley'
Oct 08,2014
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: BR6
Lettings (as a Tenant)
Rent PCM: £900
Postcode: BR6
1
people found
this helpful
After being settled in a home for 4 years it was quite scary to make a decision that it would be better for me and my daughter to find somewhere else to live and then to be told that I had to be out by a ...
read full review
Comment on agent fees
Very fair fees for the amount of work carried out in such a short space of time.
1
people found
this helpful
Was this helpful?
Yes