100% sales valuation accuracy
94% sales fee satisfaction
75% lettings valuation accuracy
99% lettings fee satisfaction
Jun 25,2018
Jun 25,2018
0
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I found the letting team professional, friendly and helpful. Joanna's communication skills are outstanding, efficient and quite able to resolve any issues.
Comment on agent fees
Good
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Jun 30, 2018
Very helpful friendly no problem at all on time reliable confident
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Latest Reviews
27th Mar 2024
reviewed by 'Ann Kane'
10th Dec 2019
reviewed by 'Shezad'
13th Aug 2019
reviewed by 'Tanya'
24th May 2019
reviewed by 'Ruby'
21st May 2019
reviewed by 'Razzak'
Opening Hours
Address
Hoopers
258 Neasden Lane North
Neasden,London
Greater London
NW10 0AA
020 8450 1633
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 94% | £395,000 | £650,000 |
| Lettings | 75% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 2 | 0 | 8 | 0 | 10 | 2 | 1 | 2 |
Areas covered
- NW2
- NW10
- NW9
- Neasden
- Cricklewood
- Willsden Green
- Willsden
- Dollis Hill
- Harlesden
- Kingsbury
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Mar 27,2024
Mar 27,2024
0
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Wonderful letting department thanks to Yolanda who goes over and above to make my experience of finding the correct tenants for your property an easy one...
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Dec 10,2019
Dec 10,2019
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Beware of these guys, very untrustworthy. I listed with them and another agent to sell my property, and Hoopers tried to sabotage sale of my property by the other agency....
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Dec 10, 2019
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It is with great regret we have seen your review on Google. Here at Hoopers we pride ourselves on providing a professional and honest service and customer satisfaction is our primary aim. We are unaware from your posting who you are and if you will kindly contact John Hooper he would like to discuss with you your concerns. ...
Aug 13,2019
Aug 13,2019
0
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I've just purchased my first home through Hoopers. So very helpful to a beginner in the property game I found them honest, straightforward, friendly and approachable i truly had a great experience using them. No hassle or problems whatsoever and a friendly and warm service ...
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“As always efficient, helpful, understanding and professional. Approachable and very easy to communicate with....”
May 24,2019
May 24,2019
0
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Local agent that I have used for more than 30 years.
Reliable and competent as always.
Jason took care of the sale and took all the responsibility
of the process....
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May 21,2019
May 21,2019
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I purchased a house with the help of jason gibbs who was very professional, trustworthy and gave an A* service. He really helped me and went the extra mile into making me happy. I recommend anyone to visit jason and i will using him for ...
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Mar 12,2019
Mar 12,2019
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Jason helped us massively. He is very caring and helpful and he was available at the weekends and late evenings....
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Feb 28,2019
Feb 28,2019
0
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Joanna was the lettings Negotiator for finding the Tenant's for our Flat in Tanfield Avenue NW2 7 SR.
We found her to be very Knowledgeable and was very Professional in doing all the checks eg, Reference's, Bank details etc Thanks.
Alan & Maria Stoodley...
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Jan 25,2019
Jan 25,2019
0
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Very good advice when I need help I contact him to get advice he got me the one of the best houses in the market....
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Nov 14,2018
Nov 14,2018
1
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this helpful
Purchased property through Hoopers. Professional throughout and helped with sorting out visits post agreeing price to make sure all goes through smoothly....
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Nov 13,2018
Nov 13,2018
0
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Yolanda was great at contacting all the people and gets things moving, plus she was lovely. Thank you for helping me buy my first home!...
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NA
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Nov 12,2018
Nov 12,2018
1
people found
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this helpful
Jason was patient and helpful from the first time we spoke. As it was my first buy i had a lot of questions, he guided through all my questions and recommended a lot of people and actions if he couldn't answer himself. It was reassuring ...
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Nov 02,2018
Nov 02,2018
1
people found
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Great service! I would recommend to anyone. Single handed, Jason Gibbs, who I dealt with, managed an entire chain despite being only responsible for one element. I was kept well informed, he responded to emails promptly, he resolved problems quickly and always made time to ...
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Nov 02, 2018
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Hi Andrew,
Thanks for the comment you guys were real easy to deal with and well prepared for the process, all the best for the future. ...
Oct 10,2018
Oct 10,2018
1
people found
this helpful
this helpful
John was particularly helpful with the initial commission to selling the flat. His advice was very helpful.
Jason continued with helpfulness and ensuring that we had a successful sale.
Very good communication throughout the whole procedure...
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Comment on agent fees
Extremely competitive and helped us with probate issues.
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Nov 02, 2018
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Hey Liz, thanks for the review, take care and all the best to the family. ...
Oct 09,2018
Oct 09,2018
1
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Very good service from jason who kept me informed well about the sale which was a difficult one to see through.I would recommend hoopers to any seller....
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Comment on agent fees
good
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Yes
Nov 02, 2018
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HI Daniel, thanks for the review, all the best sir. ...
Oct 09,2018
Oct 09,2018
1
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Amazing service right the way through to purchase and getting a tenant into the property. Ace service - Jason was the agent giving me regular updates....
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Oct 03,2018
Oct 03,2018
1
people found
this helpful
this helpful
I used Hoopers to sell my property. I found the staff knowledgeable of the local market. The valuation of the property was very accurate and they had buyers on their books ready to buy. We had offers close to valuation price within couple of days. ...
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Comment on agent fees
I didnt check the competition, but I felt those ware resonable. I was happy with the quick sale and didn’t mind paying the fees
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Oct 02,2018
Oct 02,2018
2
people found
this helpful
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Our latest house sale was dealt with by Jason in his very helpful and sincere way as usual.
Any problems how ever small were overcome with ease in a calm and professional manner .
I would not hesitate to use Jason again...
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Comment on agent fees
Standard rate as for most agents
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Oct 02, 2018
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Hi Jim, thank you for your feedback it was a real pleasure working with you and your family, all the best for the future sir. ...
“Selling my property with Hoopers Both Jason and John ensured the process was as stressless as possible...”
Oct 02,2018
Oct 02,2018
1
people found
this helpful
this helpful
They were courteous and very professional were ever so helpful. It was Ironic that I the property that I sold. I bought this from Hooper's in 1992. It shows that their professional and approachable attitude has ensured that Hoopers remain the number 1 seller of properties in ...
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Comment on agent fees
The agent's fee was fair. I am of the view that Jason and John worked really hard and I would not have had the time or the skill to do sell my property
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Jul 25,2018
Jul 25,2018
3
people found
this helpful
this helpful
Found Joanna very helpful , quickly found family for my property , very easy to talk to and made it very straight forward, would use hoppers and Joanna again no question....
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Comment on agent fees
Reasonable fees
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Jul 13,2018
Jul 13,2018
1
people found
this helpful
this helpful
I had hard time but Mr Gibbs helped through the process because of time taken.
I was told that I would recommend this agent and this state agent to my friend and family because they like what they do....
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Oct 02, 2018
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Hi Mr Ali, Thank you for the review and yes this purchase was a little testing at times but we all stuck together and got there in the end, good luck for the future. ...
Jul 12,2018
Jul 12,2018
0
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She is very competent. She helped me to find ideal property for me very quickly. She answered all my questions....
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Jun 25,2018
Jun 25,2018
0
people found
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this helpful
I found the letting team professional, friendly and helpful. Joanna's communication skills are outstanding, efficient and quite able to resolve any issues....
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Comment on agent fees
Good
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Yes
Jun 30, 2018
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Very helpful friendly no problem at all on time reliable confident ...
Jan 20,2017
Jan 20,2017
3
people found
this helpful
this helpful
I bought a flat through Hoopers and they were friendly at first but as soon as we moved towards exchange, the estate agent became extremely agressive and bullying. It was a horrible experience and as a result I would never use them again. They have ...
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Apr 04,2014
Apr 04,2014
3
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no feedbacks on viewing
over priced house and played games with viewings to make me bring price down
they could do with some honesty...
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What agent could do to change your mind?
actually done their job - the local agent makes me aware of the mattersAttached Filesnbsp;
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Nov 05,2018
Nov 05,2018
1
people found
this helpful
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I placed my property on the market with 3 well known estate agents, however I must admit that Hoopers was the best as they were engaged from the "get-go", from meeting John. They listened to my requests and within a matter of less than three weeks ...
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Comment on agent fees
Great Agent
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Jun 23,2018
Jun 23,2018
1
people found
this helpful
this helpful
Hoopers estate agents are very professional and offer a great service. Jason Gibbs dealt with the selling of our property. He showed prospective buyers around and throughtout the process he always kept us fully informed. Jason also helped with 'chasing up' when the estate agent ...
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Comment on agent fees
Happy with their fees.
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Jul 12,2018
Jul 12,2018
0
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I have rented property from hoopers estate agent, One in 2016 for my daughter and recently for myself. Though hoopers have very skilful staff in sales and letting. I have dealt with Ms. Joana in letting department. She is very cooperative and helpful. Always smiling face ...
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Jan 08,2019
Jan 08,2019
0
people found
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I have had many experieces with agents before, I have looked at many houses for about a year and couldnt find my dream house. Jason knew exactly what I was looking for and showed me my dream house. To my offer getting agreed to completion ...
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Jul 27,2019
Jul 27,2019
0
people found
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Jason Gibbs was a fantastic agent who helped us find the right property. He was helpful, approachable and always went the extra mile. He was also always contactable, which is something we found to not exist at other estate agents. This meant being able to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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