“If I could give these a ZERO rating I would h......”
1 Star Review
Nov 11,2020
By:
'Beverley'
Nov 11,2020
Services: Admin
Would you recommend?: No
Postcode: NN13
Admin
Postcode: NN13
0
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If I could give these a ZERO rating I would have done, avoid at all costs, i am an owner of a property and they are letting the property next to me, the tenants have a shed that is too close to my garage, causing ...
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“The flat wasn't exactly as clean/functioning ......”
4 Star Review
Oct 22,2020
By:
'm'
Oct 22,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK18
Lettings (as a Tenant)
Postcode: MK18
0
people found
this helpful
The flat wasn't exactly as clean/functioning as promised when I moved in but Lorna was super attentive and constantly checked up and checked in with me. She prioritized and fought particular issue from the moment it arose and refused to let it go. She's ...
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“Awful experience being a tenant with property......”
1 Star Review
Jul 23,2020
By:
'Bob'
Jul 23,2020
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: No
Postcode: MK18
Lettings (as a Tenant)
Rent PCM: £925
Postcode: MK18
0
people found
this helpful
Awful experience being a tenant with property solutions. They are surly, and very unhelpful. Did get warned of their ineptitude before renting with them, but decided to ignore it and try anyway. That was a mistake. Only redeeming factor is Shirley at one point did ...
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1 Star Review
May 30,2018
By:
'Laura'
May 30,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: MK18
Lettings (as a Tenant)
Postcode: MK18
5
people found
this helpful
We used property solutions to rent a property and it has been an horrendous experience. Lies throughout the tenancy, rude, slow service and unjustified charges being handed out to try and make money. When we complained and went to the press they back tracked and ...
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Comment on agent fees
made up as they go along. They charged us a £50 check out fee and then £100 second check out as they said the property was dirty. As the property was immaculate and in a better state then when we took it on we contested and complained. As a gesture of good will they told us they would just charge us the 1st check out fee and that was £90!!! Although they told us £50 in the first invoice??? Make up the charges as they go along to cover costs.
5
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“Absolutely disgusted and a terrible letting agency...”
1 Star Review
May 29,2018
By:
'Adam'
May 29,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: MK18
Lettings (as a Tenant)
Postcode: MK18
2
people found
this helpful
My experience of property solutions has been by far the worst experience, I felt victimised from day one of living at the property as I made a complaint about the cleanliness of the property as there was all cob webs hanging from ceilings and window ...
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Comment on agent fees
Bad
2
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“We have been renting through property solutions for 5 years and ......”
4 Star Review
Jan 24,2018
By:
'Lee'
Jan 24,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NN12
Lettings (as a Tenant)
Postcode: NN12
0
people found
this helpful
We have been renting through property solutions for 5 years and have always found them helpful. There have been a couple of occasions communication with some staff was slow when arranging repairs but overall we have been happy and recommend this company. Claire particularly has always ...
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Comment on agent fees
Seem quite reasonable compared to other companies we are aware of.
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“Great team of lady's. Very helpful throughout process and a ......”
5 Star Review
Jan 24,2018
By:
'Jon'
Jan 24,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: MK18
Lettings (as a Landlord)
Postcode: MK18
0
people found
this helpful
Great team of lady's. Very helpful throughout process and a joy to work with. My 1st venture into student letting and they helped and advised me though it all....
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Comment on agent fees
Very fair
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“I have always found the staff at the Buckingham branch ......”
5 Star Review
Jan 24,2018
By:
'Rachel'
Jan 24,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK18
Lettings (as a Tenant)
Postcode: MK18
0
people found
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I have always found the staff at the Buckingham branch to be very helpful. They are always quick to deal with any issues I may have had. Any correspondence is always polite and professional. They are a helpful, friendly and professional bunch!...
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Comment on agent fees
From what I know they are competitively priced.
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“I have used Property Solutions for many years. Thank you ......”
5 Star Review
Jan 23,2018
By:
'Mrs'
Jan 23,2018
Services: Lettings (as a Landlord)
Rent PCM: £775
Would you recommend?: Yes
Postcode: MK1
Lettings (as a Landlord)
Rent PCM: £775
Postcode: MK1
0
people found
this helpful
I have used Property Solutions for many years. Thank you so much Claire and your team for great customer service. I often deal with Shirley Taylor and always absolutely satisfied with the result. Thank you.
Good quality tenants who have also renewed for long periods ... ...
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Comment on agent fees
Good
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“Please save yourself time, hassle and money and don't use ......”
1 Star Review
Jan 10,2018
By:
'Claire'
Jan 10,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: MK18
Lettings (as a Tenant)
Postcode: MK18
2
people found
this helpful
Please save yourself time, hassle and money and don't use these guys. I was told upon viewing that repairs would be made to a property and then that agent left and decided not to liaise with us on this. Therefore, we moved in on the ...
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Comment on agent fees
BAD
2
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“Horrible experience! Dont ever rent a property through this agency! ......”
1 Star Review
Apr 05,2017
By:
'Will'
Apr 05,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK18
Lettings (as a Tenant)
Postcode: MK18
2
people found
this helpful
Horrible experience! Dont ever rent a property through this agency! They are robbing me of my money with every chance they get! Make sure you get everything they say in writing because they will lie to you about it later and try to take more ...
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2
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“You would think fellow females would pride themselves on being ......”
1 Star Review
Sep 14,2016
By:
'Sarah'
Sep 14,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: MK18
Lettings (as a Tenant)
Postcode: MK18
4
people found
this helpful
You would think fellow females would pride themselves on being professional. These ladies were VERY professional at viewing and when signing contract.
After that their bejhaviour was disgusting.
I could not access my post for a 10 months??? I contacted them a ridiculous amount of times. ...
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Comment on agent fees
BAD
4
people found
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“All staff members are a great help and so efficient. ......”
5 Star Review
Jul 08,2016
By:
'Chloe'
Jul 08,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: MK18
Sales (as a Vendor)
Postcode: MK18
0
people found
this helpful
All staff members are a great help and so efficient. Our flat was only on the Market a day and did everything to the best standard. They made the selling of our house so easy and would recommend them to anybody!! Lorna and Victoria were ...
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“This company is definatley the worst agency!! They lie..dont ......”
1 Star Review
May 18,2016
By:
'leggy'
May 18,2016
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: No
Postcode: MK1I
Lettings (as a Tenant)
Rent PCM: £795
Postcode: MK1I
6
people found
this helpful
This company is definatley the worst agency!! They lie..dont give correct paper work. Bully you !! I had so many problens with getting things fixed that after we got our wrong section 21!! Idiots!! I decided that we would leave. The place was dirty upon moving ...
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6
people found
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“I moved my mother into a property on the first ......”
2 Star Review
Sep 16,2015
By:
'jm'
Sep 16,2015
Services: Property Management
Rent PCM: £650
Would you recommend?: Yes
Postcode: MK18
Property Management
Rent PCM: £650
Postcode: MK18
0
people found
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I moved my mother into a property on the first floor, in July. The lift not working properly when she moved in. My mother is elderly, cannot rely on the stairs all the time, and so needs the lift to be available in case she ...
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Comment on agent fees
The only issue I had, was that the cleaning of the property, prior to moving in, was not done well. We had to spend a whole day cleaning the walls, floor, paint spatter, etc. To be fair, the property was classed as a student let, but the previous tenant had paid for a deep clean, and the deep clean never happened, and the agents pocketed the money.
0
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“The first time I went into PS I was greeted ......”
1 Star Review
May 18,2015
By:
'John'
May 18,2015
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: No
Postcode: MK18
Lettings (as a Tenant)
Rent PCM: £925
Postcode: MK18
2
people found
this helpful
The first time I went into PS I was greeted with friendly staff and felt that their service would be a positive experience. However, in the 2 years we spent in the property they let, we experienced poor service and a number of arguments over their ...
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What agent could do to change your mind?
Being more proactive, less rude and more empathetic.
Attached Filesnbsp;
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“I advise prospective tenants look at the rating they have ......”
1 Star Review
Nov 15,2014
By:
'WT'
Nov 15,2014
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: No
Postcode: NN13
Lettings (as a Tenant)
Rent PCM: £675
Postcode: NN13
1
people found
this helpful
I advise prospective tenants look at the rating they have received exclusively from tenants who have completed their contract with them. They are, so far, rather uniform in their condemnation.
They were unwilling or unable to fix heating problems, they were able to be at ...
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What agent could do to change your mind?
Not be deliberately gouging.
Attached Filesnbsp;
Comment on agent fees
Fees for a reference are beyond laughable.
Checkout fees are similarly laughable.
1
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“Claire, Rachel and others at Property Solutions were helpful and ......”
5 Star Review
Oct 15,2014
By:
'Colin'
Oct 15,2014
Services: Lettings (as a Tenant)
Rent PCM: £685
Would you recommend?: Yes
Postcode: MK18
Lettings (as a Tenant)
Rent PCM: £685
Postcode: MK18
0
people found
this helpful
Claire, Rachel and others at Property Solutions were helpful and professional at all times. Unlike a number of agents they listened to my requirements and found me the perfect flat. The move in and the move out could not have been easier. I would definitely ...
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Comment on agent fees
I was advised of the fees up front. They were very reasonable with no hidden costs.
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“"*" If I could swear by oath and bible that everything ......”
1 Star Review
Apr 10,2014
By:
'Charlotte'
Apr 10,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: MK18
Lettings (as a Tenant)
Postcode: MK18
4
people found
this helpful
"*" If I could swear by oath and bible that everything I say heron is "the truth and nothing but the truth", I would... I was until recently a tenant with property solutions for a whole year, it was my first time letting, and the only ...
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What agent could do to change your mind?
Taking themselves off the market as agents would make life easier for everyone looking to let a property,
Attached Filesnbsp;
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“Rachel always responds promptly and fully to email inquiries. She ......”
4 Star Review
Mar 18,2014
By:
'Tessa'
Mar 18,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NN13
Lettings (as a Landlord)
Postcode: NN13
0
people found
this helpful
Rachel always responds promptly and fully to email inquiries. She is charming and helpful on the telephone. Claire is always up to date and fully informed on all matters of finance and tenancy. They have managed my property efficiently since I left the area some ...
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“Property Solutions kept us updated all the time through the ......”
5 Star Review
Mar 07,2014
By:
'Steve'
Mar 07,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: MK17
Sales (as a Vendor)
Postcode: MK17
0
people found
this helpful
Property Solutions kept us updated all the time through the sale of our property. Then fortunately we ended up dealing with the same agents on the purchase of our new property and they kept us in the loop with vendor and solicitors the whole time ...
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“I am very happy with the service received from P ......”
5 Star Review
Mar 04,2014
By:
'John'
Mar 04,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: MK18
Lettings (as a Landlord)
Postcode: MK18
0
people found
this helpful
I am very happy with the service received from P and s.
At all times they have been professional and worked with me.
My property was let as soon as it was ready and they have kept me informed the whole way through the letting ...
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“Our property had been on the Market for a while, ......”
5 Star Review
Mar 04,2014
By:
'Sarah'
Mar 04,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: MK12
Sales (as a Vendor)
Postcode: MK12
0
people found
this helpful
Our property had been on the Market for a while, we were very unhappy with the Agents that we already had and were desperate to sell. We were recommended to Property Solutions through a family member, they contacted us very promptly and within a week ...
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“Excellent, from start to finish, couldn't fault them¢â‚¬Â¦all staff ......”
5 Star Review
Mar 04,2014
By:
'sarah'
Mar 04,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: MK18
Sales (as a Vendor)
Postcode: MK18
0
people found
this helpful
Excellent, from start to finish, couldn't fault them¢â‚¬Â¦all staff worked really hard to achieve a speedy sale. Would def recommend them...
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“Sarah was amazing. I decided to sell with Property Services ......”
5 Star Review
Feb 22,2014
By:
'Nick'
Feb 22,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: MK18
Sales (as a Vendor)
Postcode: MK18
0
people found
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Sarah was amazing. I decided to sell with Property Services because of her. within a few hours she had a viewer and an offer was made the following day. Unfortunately this did fall through but she arrange further viewings and again sold within 24hours of ...
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“Suzanne went out of her way to be helpful in ......”
4 Star Review
Feb 22,2014
By:
'Zandra'
Feb 22,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: MK1
Sales (as a Vendor)
Postcode: MK1
0
people found
this helpful
Suzanne went out of her way to be helpful in tracking down buyers and also checking up on our new purchase in another town. Working late hours and Sundays too, although we didn't need her on Sundays....
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“From the moment I met the Agent...to the moment ......”
5 Star Review
Feb 22,2014
By:
'Sarah'
Feb 22,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: MK18
Sales (as a Vendor)
Postcode: MK18
0
people found
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From the moment I met the Agent...to the moment my sale was complete...I can't fault them. The hard work & tenacity & honesty on selling my house was fantastic. I would recommend all staff in the office. When I have a property to let, I ...
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“Fantastic fantastic, fantastic!!!! best estate agents we have ever dealt ......”
5 Star Review
Feb 21,2014
By:
'mr'
Feb 21,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: MK8
Sales (as a Vendor)
Postcode: MK8
0
people found
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Fantastic fantastic, fantastic!!!! best estate agents we have ever dealt with. i am so pleased we chose to work with PS. they were not a logical choice for us as we were slightly out of area but they exceeded all our expectations. thanks so much....
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“Excellent service throughout, very happy with the communication and professionalism ......”
5 Star Review
Feb 21,2014
By:
's'
Feb 21,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: MK19
Sales (as a Vendor)
Postcode: MK19
0
people found
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Excellent service throughout, very happy with the communication and professionalism from Victoria and Suzanne and most importantly our property was sold within a few days of going on the market. Very happy to recommend....
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“This property agency is unprofessional and incompetent as a whole. ......”
1 Star Review
Jan 14,2014
By:
'Julie'
Jan 14,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: MK18
Lettings (as a Tenant)
Postcode: MK18
2
people found
this helpful
This property agency is unprofessional and incompetent as a whole. The staff and manager do not respond to repairs or concerns within a reasonable length of time and instead of being proactive, they are defensive when complaints are made. They lack any regard for health ...
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What agent could do to change your mind?
Nothing can be done to change my mind. The agents had plenty of opportunities when they could have responded differently.
Attached Filesnbsp;
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