100% lettings valuation accuracy
83% lettings fee satisfaction
Jun 18,2018
Jun 18,2018
0
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this helpful
this helpful
We recently rented out a property with Let Direct NE and the service was amazing. They kept us in the loop at all times and provided fast and efficient service for us! Thank you, Julie!
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Good
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Latest Reviews
30th Aug 2024
reviewed by 'Mark'
23rd Dec 2022
reviewed by 'Would give 0 if I could'
5th Jul 2022
reviewed by 'Amanda'
1st Jul 2022
reviewed by 'Daniel'
30th Apr 2021
reviewed by 'Tsz'
Opening Hours
Address
Let Direct NE
566 Durham Road
Low Fell,Gateshead
Tyne & Wear
NE9 6HX
0191 491 0500
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 83% | £360 | £900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 18 | 9 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 30,2024
Aug 30,2024
0
people found
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Me and my partner have been left to live from our bedroom with our dog, as the whole bottom of my house has been pulled apart, no notice to my self or anyone else, and when called they said would call back, they chose to ...
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Mar 06,2024
Mar 06,2024
0
people found
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Unprofessional, Rude and arrogant. This company doesn't know how to look after the properties in there care. The staff are lazy and clueless and I'm still being polite using these words....
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Dec 23,2022
Dec 23,2022
3
people found
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Disgusting lived in the house less than 1 year had so many issues now have mold in my bedroom where my 5 year old son sleeps and my partner has severe asthma. All they say is report it on fix flo, no help no compassion and get ...
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Jul 05,2022
Jul 05,2022
2
people found
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Rented a property Feb2nd 2022 through Let Direct NE.
List of problems :-
Open sewage pipe where we were assured a toilet was to be placed before we took over tenancy. Took over a month to sort .
Cracks all across ceilings and walls.
Plug socket ...
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Jul 01,2022
Jul 01,2022
4
people found
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I wouldn’t rent a property through let direct ever again, we went without heating in our house for over 2 months and a leak through the sitting room roof took at least 2 weeks to fix. They would be alright if there were no problems with ...
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Apr 30,2021
Apr 30,2021
0
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It is helpful and good. Thank you Julie and david. friends of Hong Konger. thank you for patient to help me to rent a flat....
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Apr 30,2021
Apr 30,2021
0
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It is helpful and good. Thank you Julie and david. friends of Hong Konger. thank you for patient to help me to rent a flat....
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Feb 01,2021
Feb 01,2021
6
people found
this helpful
this helpful
Been renting for over a decade now and Let Direct NE are by far the worst letting agency I've ever come across. They're only great if nothing goes wrong and will keep in touch when rent is due. God forbid you have a repair that ...
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Nov 02,2020
Nov 02,2020
0
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Brilliant Service from Let Direct NE, first time I have rented a property & it was really well managed, I was supported throughout & talked through everything so I understood what to expect. Service was great even though we are struggling through COVID-19 Pandemic. Julie was able ...
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Feb 24,2020
Feb 24,2020
0
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The staff at let direct were very helpful and professional. They got us into our new home at very short notice without any problems....
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Nov 27,2019
Nov 27,2019
0
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The staff at Let Direct NE have been polite and helpful in regard to myself moving into my new home and i appreciate their cooperation.
Many thanks
David Forster...
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“I would highly recommend Let Direct, Low Fell. Michael and Julie were extremely helpful and got us into our property on short notice....”
Dec 20,2018
Dec 20,2018
0
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The staff at let direct were very helpful and professional. They got us into our new home at very short notice without any problems....
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Comment on agent fees
The agent fees were reasonable.
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Oct 17,2018
Oct 17,2018
0
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Managed to get everything sorted out quickly and the staff displayed good flexibility in helping us get sorted. Very happy overall with the experience...
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Comment on agent fees
Reasonable agent fees
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Oct 17,2018
Oct 17,2018
0
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The first positive service I have had in years from a letting agent. They have been very helpful and I have happily moved into the property and every thing was as promised. It makes such a difference when you rent a property that there is ...
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Comment on agent fees
Great. Limited fees so very happy.
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Oct 09,2018
Oct 09,2018
0
people found
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Highly recommend as a first time landlord, staff are extremely friendly and helped me along every step of the way. Staff were quick to respond with any enquiries I had and definitely will be using them in the future!...
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Jul 08,2018
Jul 08,2018
6
people found
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Rented from let direct for nearly 7 years.
Although they are very friendly to speak to and they say all of the right things, when it comes to the nitty gritty part of property management , nothing seems to happen, in fact the property management side of ...
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Comment on agent fees
A one off fee - yes A yearly fee to change a date on a bit of paper when you’ve been there for years- no
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Jan 30, 2019
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(2)
Hi Moya, after 2 years of paying the renewal fee" I refused!
£75 for what?....to changed a date at the top of the letter head? I don't think so!
They're just money grabbing ...
Jul 04,2018
Jul 04,2018
0
people found
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I have used Let Direct for the last 8 years to let my property and have found them exceptionally helpful and friendly. Always available when you need them and have had no issues at all. Great service - thank you!!...
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Jul 02,2018
Jul 02,2018
7
people found
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Staff at Gateshead deceive and lie when they need to provide the small print of their own contracts. The responsibility seems to rest in the tennant to do structural work as well as take care of mould and general external disrepair. All supposedly due to ...
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Comment on agent fees
Had to pay twice as they held up the process
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Jan 13, 2021
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(3)
Hi Kinza,
I've just seen your review now and hope that you have found somewhere nice to live. I completely agree with you about this agency and David in particular. I viewed a property in March 2014, gave him the £195 cash up front but then just hours later I found out that my nephew had cancer and I wouldn't be able to move after all. I contacted David immediately, apologised for being unable to move and asked for a refund of my money. He ignored me for several days and when I threatened t ...
Jun 19,2018
Jun 19,2018
0
people found
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Friendly staff, very quick process, and issues are dealt with quickly. Love my house and feel very happy that I chose letdirect....
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Comment on agent fees
Good
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Jun 19,2018
Jun 19,2018
0
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The whole team in Low Fell made our rental journey easy, from the viewing to the move. Thank you to you all....
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Comment on agent fees
Very reasonable
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Jun 18,2018
Jun 18,2018
0
people found
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Both members of the team were extremely helpful and I found the property I have now rented straightaway through them. Both Michael and Julie (in the office) were extremely patient with me especially as I had about a 1,000 questions lol. Although my experience letting agents ...
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Comment on agent fees
The fees were as I expected.
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Jun 18,2018
Jun 18,2018
0
people found
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We recently rented out a property with Let Direct NE and the service was amazing. They kept us in the loop at all times and provided fast and efficient service for us! Thank you, Julie!...
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read full review
Comment on agent fees
Good
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Yes
Apr 24,2018
Apr 24,2018
0
people found
this helpful
this helpful
I have recently rented a property from Let direct Gateshead, and wow the staff were amazing! Nothing was ever too much trouble and they got me through the renting process quickly and smoothly!...
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Comment on agent fees
Good
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Feb 27,2018
Feb 27,2018
0
people found
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I recently rented my property from them, very happy with their service, love my new house, too. Great service I have experienced from LetDirectNe, their fees are very reasonable, always find someone there to help, references check went through very quickly and smoothly. Probably the ...
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Comment on agent fees
Excellent
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Sep 19,2017
Sep 19,2017
0
people found
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Thank you thank you thank you. We love our property. We are very happy with everything. Svetlana, Irina and Maria....
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Comment on agent fees
Good.
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Sep 12,2017
Sep 12,2017
0
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Good service and new tenants seem lovely. Thanks.
I will be back again when other properties become available. Very pleased....
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Dec 30,2016
Dec 30,2016
1
people found
this helpful
this helpful
Thank you for getting us in before Christmas. Very impressed.
Thank you to Michael for your efforts in the week before Christmas. Huge relief to get moved finally....
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Comment on agent fees
Good.
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Dec 06,2016
Dec 06,2016
3
people found
this helpful
this helpful
Quick turnaround on applications. Moved in three days after viewing.
Lovely property. Overall very happy with this company.
Thank you....
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Comment on agent fees
Standard. £195 admin fee and extra for guarantor.
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Nov 18,2016
Nov 18,2016
14
people found
this helpful
this helpful
Disappointing , having been at this property for 6 yrs , i payed to secure the property with triple gates ! I payed for tellephone / internet line ! & payed for tv arials! After 14 month & recovering frim a heart attack ! I get a £500 council tax bill BECAUSE you didn't find a ...
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Comment on agent fees
BAD
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Oct 12,2016
Oct 12,2016
10
people found
this helpful
this helpful
Very good. No void period and happy with new tenants. Thank you.
Friendly staff and good communication throughout the process....
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Comment on agent fees
Good value - all inclusive.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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