Chippenham, N15
3.5/5, 11 reviews
45% recommended
60% sales valuation accuracy
60% sales fee satisfaction
60% lettings valuation accuracy
67% lettings fee satisfaction

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“very quick response...”

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Jun 16,2018
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Jodi
By: 'Susan'
Jun 16,2018
0 people found
this helpful
Jodi was looking to establish if my current tenant was extending or leaving my rented property, and i had several questions by email. I currently reside in Australia, so i prefer to use email due to the time difference.
I got several replies to my questions within minutes through several emails.
Very happy with the service and Jodi helps with any questions or queries i have!
A Professional and personal service.
Thanks Jodie Brain
Comment on agent fees
Average
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Latest Reviews

View all Reviews 11
11th Aug 2023
reviewed by 'Ronnie'
“My thanks to Jodie Brain for the provision of much needed urgent rental information...”
16th Sep 2020
reviewed by 'Ronnie'
“Jodie Brain of Chappell and Matthews Chippenham has done a first class job in managing my Chippenham properties. Always on ......”
3rd Aug 2020
reviewed by 'STEVEN'
“Rented a property in Chippenham and Abigail done the viewing and handover was on time and explained things very well ......”
7th Jul 2019
reviewed by 'David'
“First time renters. Agents were very friendly and helpful. Process was quick and smooth with no issues and quick responses. ......”
19th Jun 2019
reviewed by 'One'
“Rented an apartment from the Chippenham office and had nothing but problems trying to get maintenance done and it was ......”
26th Apr 2019
reviewed by 'Neil'
“Great service all round,so professional from Jodie & the team,would recommend and have done so to a friend,keep ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Chappell & Matthews
71 Market Place
Chippenham
Wiltshire
N15 3HG
01249 300 053

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 60% 60% £0 £0
Lettings 60% 67% £650 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 2 2 2 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Bournemouth, BH22
Bristol, BS8
Bristol, BS8
Bristol, BS8
Chippenham, N15
Thornbury Branch, BS35

“My thanks to Jodie Brain for the provision of......”

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Aug 11,2023
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Joel
By: 'Ronnie'
Aug 11,2023
0 people found
this helpful
My thanks to Jodie Brain for the provision of much needed urgent rental information...
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“Jodie Brain of Chappell and Matthews Chippenh......”

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Sep 16,2020
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Jodi
By: 'Ronnie'
Sep 16,2020
1 people found
this helpful
Jodie Brain of Chappell and Matthews Chippenham has done a first class job in managing my Chippenham properties. Always on the ball and quick to respond. I recommend her to any landlord seeking an efficient service...
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“Rented a property in Chippenham and Abiga......”

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Aug 03,2020
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Abigail
By: 'STEVEN'
Aug 03,2020
0 people found
this helpful
Rented a property in Chippenham and Abigail done the viewing and handover was on time and explained things very well good job as process is a bit complicated in my opinion property was very clean even after handover asking if everything was ok Thank you ...
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“Very Satisfied...”

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Jul 07,2019
Minithumbup
By: 'David'
Jul 07,2019
0 people found
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First time renters. Agents were very friendly and helpful. Process was quick and smooth with no issues and quick responses. Referencing was easy and quick. Setting up of utilities was also very easy. Although not yet used, the maintenance issue report system sounds very streamlined. ...
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“Worst agent I have used...”

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Jun 19,2019
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By: 'One'
Jun 19,2019
0 people found
this helpful
Rented an apartment from the Chippenham office and had nothing but problems trying to get maintenance done and it was not fit to live in when they handed the keys over, now I have left I'm still trying to get my deposit back which they ...
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“Excellent service...”

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Apr 26,2019
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By: 'Neil'
Apr 26,2019
0 people found
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Great service all round,so professional from Jodie & the team,would recommend and have done so to a friend,keep up the great work ,Neil Moore ,landlord and 6 years of using the Chippenham office many thanks👍...
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Comment on agent fees
Good
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“very quick response...”

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Jun 16,2018
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Jodi
By: 'Susan'
Jun 16,2018
0 people found
this helpful
Jodi was looking to establish if my current tenant was extending or leaving my rented property, and i had several questions by email. I currently reside in Australia, so i prefer to use email due to the time difference. I got several replies to my ...
read full review
Comment on agent fees
Average
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“Great communication!...”

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Apr 23,2018
Minithumbup
By: 'Tom'
Apr 23,2018
1 people found
this helpful
Just let my house with Chappell and Matthews, great customer service and communication throughout!! Thank you very much,will definitely use again!...
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Comment on agent fees
Good
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“Zero stars (not even 1). I have had a truly shocking ......”

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Aug 26,2017
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By: 'Tina'
Aug 26,2017
3 people found
this helpful
Zero stars (not even 1). I have had a truly shocking experience as a landlord and will not recommend these agents to anyone. My property was neglected and the inspection reports I was sent were falsified. I took photographic evidence within two weeks of the most ...
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Comment on agent fees
The fees were ridiculously high.
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“I'd give 0 stars if it was an option!!Avoid at ......”

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Jun 02,2017
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By: 'D'
Jun 02,2017
4 people found
this helpful
I'd give 0 stars if it was an option!! Avoid at all costs - Rip off merchants looking to line their pockets at the expense of others. Was looking for my first place, thought I had found a nice 2 bed house with no strings attached. Looked ...
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Comment on agent fees
Outrageous - Worst I've seen
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“I will never ever use Chappell and Matthews again. My ......”

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Nov 19,2015
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Maggie
By: 'Chloe'
Nov 19,2015
6 people found
this helpful
I will never ever use Chappell and Matthews again. My boyfriend and I rented a flat through a landlord who went through Chappell and Matthews and they are all as bad as each other. They say they will contacted you back but never do. Whilst ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Chappell & Matthews, Chippenham N15 3HG



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