0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jun 13,2018
Jun 13,2018
3
people found
this helpful
this helpful
Carter Jonas added greatly to our stress when we were trying to deal with a very difficult landlord (rubber wiring and black mould - the council had to step in). The agent lied about helping us get a fair deal on inventory items when we left - it took us 2 months to get our deposit back after chasing and chasing. Office Manager Ralph Collins is very dismissive of mere tenants - only cares about staying on the right side of rich landlords. I escalated my complaint to their head office in London who were obliged to offer an ex gratia payment. Avoid.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
13th Jun 2018
reviewed by 'Themis'
9th Jun 2017
reviewed by 'Jemma'
Opening Hours
Address
Carter Jonas
Cannon Court
North Abbey Lawn,Shrewsbury
Shropshire
SY2 5DE
01939 210440
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,000 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jun 13,2018
Jun 13,2018
3
people found
this helpful
this helpful
Carter Jonas added greatly to our stress when we were trying to deal with a very difficult landlord (rubber wiring and black mould - the council had to step in). The agent lied about helping us get a fair deal on inventory items when we ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 09,2017
Jun 09,2017
3
people found
this helpful
this helpful
Absolutely appalling service, I called 3 times simply to arrange a viewing, each time I was told that I could not arrange a viewing as John was not in the office and he would call me back. We never received any call back and on my ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
