100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
73% lettings fee satisfaction
“Landlords Beware: Hunters demand renewal commission for life for doing nothing and hold rental deposit as ransom...”
Jun 12,2018
Jun 12,2018
2
people found
this helpful
this helpful
Avoid at all cost and don't make the same mistake we did. We are a landlord and we terminated Hunters after 18 months as their service was rather ordinary and expensive.
Hunters was initially fine with us leaving them and then changed their minds. They are now telling us they didn't say this and are entitled to an indefinite renewal fee for doing nothing as the tenant is staying on despite the fact that we have terminated our agency agreement with them. According to Hunters, the tenant is theirs as they found them for us. Hunters never told us this at the outset, there is no renewal service being rendered and they have not been able to clearly explain where this is provided for in the contract.
They still hold the rental deposit and have ignored our instructions for almost a month now to transfer the deposit to a TDS custodial account holding us to ransom. We continue to chase them but they are only interested in chasing a renewal fee prioritising their commercial interest and ignoring a legitimate request / instruction.
Hunters was initially fine with us leaving them and then changed their minds. They are now telling us they didn't say this and are entitled to an indefinite renewal fee for doing nothing as the tenant is staying on despite the fact that we have terminated our agency agreement with them. According to Hunters, the tenant is theirs as they found them for us. Hunters never told us this at the outset, there is no renewal service being rendered and they have not been able to clearly explain where this is provided for in the contract.
They still hold the rental deposit and have ignored our instructions for almost a month now to transfer the deposit to a TDS custodial account holding us to ransom. We continue to chase them but they are only interested in chasing a renewal fee prioritising their commercial interest and ignoring a legitimate request / instruction.
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Opening Hours
Address
Hunters Estate Agents
223a West End Lane
London
Greater London
NW6 1XJ
0207 431 4777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 67% | 73% | £900 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 8 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 23,2022
Sep 23,2022
0
people found
this helpful
this helpful
They went above and beyond in every way possible. They really do want what’s best for you, and have some incredible properties for very reasonable prices....
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Mar 07,2022
Mar 07,2022
0
people found
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this helpful
Thank you very much Max, you were very helpful to find our property.
Max was always available when I asked him to review the flat.
Thanks for all your time...
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Jan 29,2021
Jan 29,2021
0
people found
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Just bought a property through Itai at Hunters West Hampstead. This is the greatest experience I’ve ever had with an agent, he was always on time for viewings and even stayed if I was running late because of the mad London traffic, his knowledge ...
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Aug 01,2020
Aug 01,2020
0
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Alfonso was honest and professional which doesn’t seem to be the case for the vast majority of real estate agents. Overall a good experience!...
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Nov 18,2019
Nov 18,2019
0
people found
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The whole team is great at Hunters West Hampstead but I really want to mention Chelsea, always available and highly efficient. My renting experience would probably be different without her work. Keep up with the great work, guys! (And thanks!)...
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Nov 19, 2019
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(1)
Many thanks for your kinds words Mr Chiodo, much appreciated! We are delighted to hear the service you received met your expectations. ...
Aug 15,2019
Aug 15,2019
0
people found
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Chelsea has been a great agent to work with. She has provided me a great experience with Hunters. Very efficient and definitely will recommend....
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Oct 23,2018
Oct 23,2018
0
people found
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I was extremely satisfied with the service provided by Devan and his team. Arrangements were made quickly and efficiently and they were amiable throughout. Highly recommended....
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Oct 20,2018
Oct 20,2018
0
people found
this helpful
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Hunters help me find a flat, Devan was friendly and helpful through the difficult process. My previous land lord was being difficult with a reference and Devan helped me....
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Comment on agent fees
Average
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“Landlords Beware: Hunters demand renewal commission for life for doing nothing and hold rental deposit as ransom...”
Jun 12,2018
Jun 12,2018
2
people found
this helpful
this helpful
Avoid at all cost and don't make the same mistake we did. We are a landlord and we terminated Hunters after 18 months as their service was rather ordinary and expensive.
Hunters was initially fine with us leaving them and then changed their minds. They are ...
read full review
read full review
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Yes
Aug 04,2016
Aug 04,2016
1
people found
this helpful
this helpful
Without a doubt, the worst estate agent I have ever dealt with. 2 years of renting in West Hamstead was spent constantly chasing Hunters for repairs (some took over 3 months, including receiving a new fridge). A complete lack of professionalism or communication makes the simplest task ...
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Comment on agent fees
typical agency fees for London
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Nov 23,2015
Nov 23,2015
0
people found
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Simon was rude, aggressive and pushy.
He lied to me about items that would be done to the property and blamed others.
When confronted he then became aggressive and tried tell me we would loose my holding deposit.
This guy is unprofessional and I would ...
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Jul 28, 2018
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I never published this note. This was taken from a confidential private email from a dispute with the agency. It has been modified for publication by the writer. This is against the law and abuse. It should not be open for publication and not with my name related. Please delete this messages content and my name from this online platform. Thanks. Sybille Gburek ...
Aug 21,2015
Aug 21,2015
1
people found
this helpful
this helpful
Worst experience with an agent. Turns out the landlord didn't really want to rent the property (he wanted to sell) But he was dealing with the pushy agent who kept the truth from us. We paid all the feesm rent deposit etc only to find ...
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Feb 25,2014
Feb 25,2014
1
people found
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this helpful
Hunters West Hampteasd agents are amateurs lacking experience and highly incompetent in writing contracts and finalising deals. I've rented my place after an endless saga. The agent would communicate inaccurately between tenant and landlord and created unnecessary stress and mistrust. In addition the property came ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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