100% sales valuation accuracy
100% sales fee satisfaction
Jun 05,2018
Jun 05,2018
1
people found
this helpful
this helpful
When deciding to go with Arden to sell our house all seemed fine and we were happy with how the first meeting went.
After not recieving any viewings for a few weeks we called the agent to ask what was going on.
We were then advised to change all the decor as apparently this was the reason people were put off - bearing in mind all the colours in the house were browns and greys.. Neutral colours.
Changed all back to white walls.
When we finally had some veiwings we were then asked to carry them out ourselves, as agents were not avaliable.
We had a knock on the door one evening from someone interested in buying our house.. who had been told by our agent that we were not taking offers or any viewings.
The agents seemed more interested in getting viewings carried out for the other house on the street.
Very rare feedback. Only got feedback when we rang and asked the agents ourselves..
Rightmove feedback made no sense.
Sending me an email of a property i may be interested in - this ended up being my own property... the property those agents were selling for me.
Asking me if i would like to view a house that had no garage or parking.. the main things we asked for/ needed in a house.
Overall very poor experience made a lot more stressful than it had to be due to these points.
After not recieving any viewings for a few weeks we called the agent to ask what was going on.
We were then advised to change all the decor as apparently this was the reason people were put off - bearing in mind all the colours in the house were browns and greys.. Neutral colours.
Changed all back to white walls.
When we finally had some veiwings we were then asked to carry them out ourselves, as agents were not avaliable.
We had a knock on the door one evening from someone interested in buying our house.. who had been told by our agent that we were not taking offers or any viewings.
The agents seemed more interested in getting viewings carried out for the other house on the street.
Very rare feedback. Only got feedback when we rang and asked the agents ourselves..
Rightmove feedback made no sense.
Sending me an email of a property i may be interested in - this ended up being my own property... the property those agents were selling for me.
Asking me if i would like to view a house that had no garage or parking.. the main things we asked for/ needed in a house.
Overall very poor experience made a lot more stressful than it had to be due to these points.
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
5th Jun 2018
reviewed by 'Ben'
Opening Hours
Address
Arden Estates
5 Bridge House Newerne Street
Lydney
Gloucestershire
GL15 5RF
01594 368 202
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £204,000 | £204,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jun 05,2018
Jun 05,2018
1
people found
this helpful
this helpful
When deciding to go with Arden to sell our house all seemed fine and we were happy with how the first meeting went.
After not recieving any viewings for a few weeks we called the agent to ask what was going on.
We were then ...
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
