97% lettings valuation accuracy
99% lettings fee satisfaction
Jun 04,2018
Jun 04,2018
1
people found
this helpful
this helpful
Cherry Lets give an excellent cost effective service and advice to landlords and also is trusted by tenants and goes the extra mile to resolve issues. Critical issues are dealt with promptly and Cherry Lets have a good range of suppliers to call on in an emergency
Comment on agent fees
Good
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Latest Reviews
7th Oct 2024
reviewed by 'Terry'
2nd Oct 2024
reviewed by 'Karen'
29th Sep 2024
reviewed by 'Emily'
29th Sep 2024
reviewed by 'Esther'
28th Sep 2024
reviewed by 'Emily & Tom'
Opening Hours
Address
Cherry Lets
Hempton Road
Deddington,Banbury
Oxfordshire
OX15 0QG
01869 337346
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 99% | £795 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 45 | 0 | 31 | 1 | 0 | 0 | 0 | 0 | 3 | 0 |
Areas covered
- OX15
- OX17
- OX7
- OX16
- NN13
- OX26
- OX26
- OX25
- OX15
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
Oct 07,2024
Oct 07,2024
1
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I have been with Cherry Let’s for around 9 years. In this time I have found them to be very professional and polite at all times. Very quick to respond to any issues that arise....
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Oct 08, 2024
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Thank you Terry for your lovely review - so pleased you are happy with our service! ...
Oct 02,2024
Oct 02,2024
0
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After moving to the country nearly 4 years ago I found a great leave to rent and Cherry Let's have been really good to deal with. They have great communication and I have found it helpful for reminders about checking radiators etc. They have also been ...
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Sep 29,2024
Sep 29,2024
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A great team who communicate well and are friendly! They answer our queries quickly and find solutions easily! Best agents we’ve been with by far....
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Sep 29, 2024
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Hi Emily, thank you so much for your lovely review - so pleased you are so happy in your home and with our service, With Best Wishes ?? ...
Sep 29,2024
Sep 29,2024
0
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Cherry Lets services are top notch. They are very friendly and and prompt with their services....
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Sep 29, 2024
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Hi Esther, thank you so much for your lovely review - love being called top notch and really kind of you to say. So pleased you are so happy with our service, With Best Wishes ?? ...
Sep 28,2024
Sep 28,2024
0
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I could not recommend Annabelle enough. Our experience with Cherry Lets couldn't have been better, Annabelle was extremely helpful and attentive. Nothing was too much trouble. I can't thank you enough for all of your help....
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Sep 29, 2024
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Hi Emily and Tom, thank you so so much for your lovely review and kind words. So pleased you are happy in your new home and also so happy with our service, With Best Wishes ?? ...
Aug 06,2024
Aug 06,2024
0
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Very friendly and personal customer service. Anabelle and Sarah are fantastic, a much better experience than previous letting agents. Everything was clearly laid out for us to make our move as smooth as possible....
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Aug 06, 2024
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Thank you so much George for your wonderful review and we wish you happiness in your new home. ...
Apr 05,2024
Apr 05,2024
0
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We have worked with Annabelle, Sarah and the team at Cherry Lets for over 7 years. Their professionalism, experience and support has been invaluable, and they have always found the right tenants for our house. I’ve no hesitation in recommending their services....
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Apr 06, 2024
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Thank you so much for your wonderful review - I cannot believe how the years have flown. Always such a pleasure working with you both. Sarah and Annabelle ...
Jan 16,2024
Jan 16,2024
0
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We chose Cherry Lets because of their reviews. We were not disappointed. Annabelle and her team are so professional and efficient; helpful and flexible; knowledgable and friendly. They really looked after us all the way through the process of renting out our house, and were ...
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Jan 17, 2024
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Thank you Katherine for such a wonderful review- thank you so much for first getting in touch about your lovely home and I think your new Tenants will be very happy there. With best wishes from all at Cherry Lets ...
Dec 30,2023
Dec 30,2023
1
people found
this helpful
this helpful
Cherry Lets supported me as a Landlord for 5 years from October 2018 after I moved from another firm that I had a bad experience with. From Day 1 I knew that I was in safe hands. Annabelle and her team were exceptionally thorough and have provided advice ...
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Dec 30, 2023
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Thank you Alison for your wonderful review regarding the service you have received over the last five years- that time has flown. We wish you the very best for the future, from all at Cherry Lets ...
Dec 07,2023
Dec 07,2023
0
people found
this helpful
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Cherry Lets provided an excellent service - from photographs and viewings right the way through to our tenants moving in. We had fairly tight deadline to get our property tenant ready and they kept us on track with everything and were always available for any ...
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Dec 07, 2023
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Thank you so much for your wonderful review Cherie - it has been such a pleasure working with you and looking forward to next time! ...
Feb 15,2022
Feb 15,2022
0
people found
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Having experienced Cherry Lets when I was looking for a place to rent for my self I found them really helpful. So when I was in a position to rent out a property myself I when back to them and once again they were really ...
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Feb 15, 2022
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Thank you Barney for your kind words as both Landlord and Tenant - such a pleasure working with you. With thanks from all at Cherry Lets ...
Feb 13,2022
Feb 13,2022
1
people found
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this helpful
Annabelle and her team at Cherry Lets are friendly, helpful and professional, strives to provide a personalised service. Keeping landlords informed and abreast of the latest and upcoming legislations. Always available and able to contact when required.
Understands and appreciates landlords requirements and, able to ...
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Feb 13, 2022
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(1)
Thank you so much Rami for your wonderful review and kind words- such a pleasure to work with you. With Very Best Wishes All at Cherry Lets ...
Nov 09,2021
Nov 09,2021
0
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Amazing team and purely professional and extremely efficient. They certainly know their stuff and are also very friendly. I would recommend them to anyone....
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Nov 11, 2021
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Thank you so much for your wonderful review Jan - it has been such a pleasure working with you - with best wishes all at Cherry Lets ...
Nov 02,2021
Nov 02,2021
1
people found
this helpful
this helpful
Annabelle and Sarah are absolutely fantastic. From my initial enquiry, through viewing and signing up, the process was faultless. Thoroughly recommended as an agent....
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Nov 07, 2021
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Thank you so much for your wonderful review Gregg- we are so delighted you are settling in well to your lovely new home! All at Cherry Lets ...
Sep 27,2021
Sep 27,2021
1
people found
this helpful
this helpful
I have rented a number of properties for almost a decade and Cherry Lets are the best letting agent I have come across so far. They are always quick to answer any queries, happy to solve issues promptly and always very fair. I would recommend ...
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Oct 02, 2021
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Thank you so much for your kind words and we wish you well in your new home- from all At Cherry lets ...
Jun 29,2021
Jun 29,2021
0
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So approachable; nothing is too much trouble. A super company and I would absolutely recommend them. All the staff are lovely....
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Jul 01, 2021
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Thank you Joanna for your kind words - we enjoy working with you very much also, from All at Cherry Lets ...
Apr 16,2021
Apr 16,2021
0
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Annabelle and her team are a great example of an independent agency who will always go the extra mile to ensure the interests of both landlord and tenant are looked after. As a landlord I know I can rely on the advice and information Cherry ...
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Apr 16, 2021
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Thank you so much Sarah for your wonderful review and such a pleasure to work with you - have a wonderful weekend! All at Cherry Lets ...
Apr 16,2021
Apr 16,2021
0
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I've used Cherry Lets for many years as a landlord. Extremely professional company with great local knowledge. Always at the end of the telephone when needed and prompt to respond to queries....
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May 03, 2021
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Thank you Bob for taking the time to write such a wonderful review- so appreciated - All at Cherry Lets ...
Apr 02,2021
Apr 02,2021
0
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As a Landlord I have had an excellent experience with Annabelle and her team. My property was let very quickly to a lovely family who wanted a long term let and although it was an introduction only arrangement I have received continued support via regular ...
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Apr 02, 2021
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Thank you so much for your wonderful review and we look forward to working with you again - with best wishes all at Cherry Lets ...
Apr 01,2021
Apr 01,2021
1
people found
this helpful
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I have just moved over from Australia and when I was looking for somewhere to live I spent a long time looking on the internet to find properties that I liked and had the features I wanted. For all the enquiries I sent off on ...
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Apr 02, 2021
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Dear Karen thank you so much for your wonderful review - your comments are really lovely and thank you too for your co-operation and care, so that we could move you safely during the pandemic, Have a lovely Easter- with best wishes from all at Cherry Lets. ...
Mar 15,2021
Mar 15,2021
0
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The Cherry Lets team are always very friendly and helpful. We've rented two properties through them now and they are super efficient, highly recommended....
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Mar 01,2021
Mar 01,2021
0
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Very good agency.Friendly,serious, professional and organised.An agency you can rely on with any problem you have in your house,they'll always find a solution and will fix it quick.
They'll listen and are flexible to your matter....
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Comment on agent fees
Very good
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Mar 04, 2021
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Thank you Alina for such a wonderful review - With Best Wishes from All at Cherry Lets ...
Feb 03,2021
Feb 03,2021
0
people found
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I use several agents to manage our property portfolio and Cherry Lets are one of the best offering great value for money service. you certainly get what you pay for in life! I can leave Annabelle and her Team to get on with the management ...
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Mar 04, 2021
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Thank you Paul - for such a wonderful review and taking the time to do this - With thanks from all at Cherry Lets ...
Jan 27,2021
Jan 27,2021
0
people found
this helpful
this helpful
Annabelle and the team made moving in completely stress free, especially during the pandemic, which was amazing. They are professional, friendly, and have been very helpful & responsive to any queries that I've had. It's been a great experience and I highly recommend Cherry Lets! Thanks ...
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Jan 27, 2021
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Thank you Lawrence for your wonderful review and so pleased you are happy in your new home! With Best Wishes - All at Cherry Lets ...
Jan 10,2021
Jan 10,2021
0
people found
this helpful
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Friendly, efficient, enthusiastic, informed, helpful, organised, modern, speedy, reliable, sympathetic, knowledgeable, trustworthy, connected, contemporary, energetic, polite, hard-working, professional, state-of-the-art, nice...
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Jan 10, 2021
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Thank you John for such a wonderful review! All at Cherry Lets ...
Oct 22,2020
Oct 22,2020
1
people found
this helpful
this helpful
Excellent service from all the friendly and approachable staff at Cherry Lets. They kept me updated regularly and dealt with all matters very promptly....
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Oct 24, 2020
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Dear Jackie - Thank you for your wonderful review - it has been a pleasure working with you and we look forward to working with you in the future. All at Cherry Lets ...
Oct 09,2020
Oct 09,2020
0
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First class letting agent. Friendly and helpful staff. Fast and efficient replies to enquiries. Provided safe environment for viewings during COVID-19. Highly recommend....
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Oct 09, 2020
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Thank you so much Jen for your lovely review - keep safe and warm regards All at Cherry Lets ...
Sep 12,2020
Sep 12,2020
1
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this helpful
this helpful
We fully recommend Cherry Lets! They are helpful, and they keep us up-to-date. They made the whole process easier and it is good to cooperate with their whole team....
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Sep 12, 2020
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Dear Alexandra thank you for your wonderful review - we hope you will be really happy in your lovely new home - Best Wishes All at Cherry Lets ...
Sep 09,2020
Sep 09,2020
0
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The Team at Cherry Lets recently found a new tenant for our property . With time as an essence we were able to move the tenant in record time of 6 days. Cherry Lets went above and beyond to get all the paperwork completed.
Would recommend this ...
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Sep 09, 2020
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Thank you Diane for such a wonderful review - we were delighted that we could match your new tenant so perfectly and move him in as you say "record time" With Best Wishes All at Cherry Lets ...
Sep 07,2020
Sep 07,2020
0
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I recommend Cherry Lets to anyone who wants to find a home quickly and easily. The staff were very kind and gentle to us and very efficient. It was a great experience with Cherry Lets....
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Sep 07, 2020
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Thank you so much Mihaela and for your wonderful review - we hope you will be really happy in your new home! All at Cherry Lets ...
Annabelle
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Landlord Fees
https://appmanager.co.uk/cloud/frontend/web/file/view/local/9101-1595711014-440727.pdfTenant Fees
https://cherry-lets.co.uk/tenant-information Last updated at 07/12/2020, 11:45 AM by Annabelle ClitherowComplaints Procedure
Customer Complaints Procedure
At Cherry Lets the service we offer to you is important to us. If you feel that you have a complaint about Cherry Lets the following procedure is in place to help you resolve it.
Stage 1
Please write to the Director, Annabelle Clitherow stating the reasons for your complaint. You will receive an acknowledgement within three working days of receipt of getting in touch with us and a full response to your complaint within 7 working days.
If the nature of your complaint is such that we need further time to consider it, we will contact you and let you know the reason for the delay.
Stage 2
If you are not satisfied with the outcome of your complaint at Stage 1 you can refer the matter again to the Director, Annabelle Clitherow who will review your complaint and the response sent at Stage 1.
You should outline the reasons you are not satisfied with the response to your complaint by Cherry Lets. You will receive a response within the same timescales as outlined in Stage 1 above.
Stage 3
If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to The Property Ombudsman, Milford House, 43 – 45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Cherry Lets
Manor Farm Cottage
Hempton Road, Deddington
Oxfordshire OX15 0QG
Last updated at 9:05 AM 18/11/2020 by Annabelle Clitherow
At Cherry Lets the service we offer to you is important to us. If you feel that you have a complaint about Cherry Lets the following procedure is in place to help you resolve it.
Stage 1
Please write to the Director, Annabelle Clitherow stating the reasons for your complaint. You will receive an acknowledgement within three working days of receipt of getting in touch with us and a full response to your complaint within 7 working days.
If the nature of your complaint is such that we need further time to consider it, we will contact you and let you know the reason for the delay.
Stage 2
If you are not satisfied with the outcome of your complaint at Stage 1 you can refer the matter again to the Director, Annabelle Clitherow who will review your complaint and the response sent at Stage 1.
You should outline the reasons you are not satisfied with the response to your complaint by Cherry Lets. You will receive a response within the same timescales as outlined in Stage 1 above.
Stage 3
If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to The Property Ombudsman, Milford House, 43 – 45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Cherry Lets
Manor Farm Cottage
Hempton Road, Deddington
Oxfordshire OX15 0QG
Best Letting Agent in OX15 
