33% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jun 04,2018
Jun 04,2018
1
people found
this helpful
this helpful
we have been on the market with the Worcester Branch since January 30th, and had nothing but terrible service since our open day didn't go as well as we hoped.
We had pictures taken of the property and charged £150 for this, we had informed them at the time before having pictures done that the render and fascia/guttering was all going to be redone but they wont replace any pictures they have online unless we pay an extra £150 again, we weren't told this originally!
We had lots of viewings on the open day but hardly received any feedback at all, or most weren't interested in the property which is fair enough, but since the open day we have had nothing but terrible service.
Estate agents cancelling viewings last minute, not turning up to take the viewings then being told by the manager "oh these things happen, its human error"
I even turned up home early when a viewing was meant to being taken place and there were no signs any one had even been round (left doors unlocked to see if they would be locked afterwards, they weren't)
We have also been told by several viewers themselves that they weren't told the render was being completed before any sale, or they had been waiting weeks to get a viewing but with no call backs.
Now we are tied in until 19th June when our contract is up, and i cannot wait until its over! Never going to use this company again, and many of my friends and family have also heard about this service.
We are currently trying to do an Easy mover with Taylor Wimpey to get a home my partner and I really like. The easy mover use 2 other estate agents to list the property. They could use Ra Bennett but RA bennett have said this cant happen as they have to be sole agency and are not even willing to work together with Taylor Wimpey....
I can't wait until the 19th is over the quicker we get rid of this company the better! they wont be getting my money or I be using their services ever again!
We had pictures taken of the property and charged £150 for this, we had informed them at the time before having pictures done that the render and fascia/guttering was all going to be redone but they wont replace any pictures they have online unless we pay an extra £150 again, we weren't told this originally!
We had lots of viewings on the open day but hardly received any feedback at all, or most weren't interested in the property which is fair enough, but since the open day we have had nothing but terrible service.
Estate agents cancelling viewings last minute, not turning up to take the viewings then being told by the manager "oh these things happen, its human error"
I even turned up home early when a viewing was meant to being taken place and there were no signs any one had even been round (left doors unlocked to see if they would be locked afterwards, they weren't)
We have also been told by several viewers themselves that they weren't told the render was being completed before any sale, or they had been waiting weeks to get a viewing but with no call backs.
Now we are tied in until 19th June when our contract is up, and i cannot wait until its over! Never going to use this company again, and many of my friends and family have also heard about this service.
We are currently trying to do an Easy mover with Taylor Wimpey to get a home my partner and I really like. The easy mover use 2 other estate agents to list the property. They could use Ra Bennett but RA bennett have said this cant happen as they have to be sole agency and are not even willing to work together with Taylor Wimpey....
I can't wait until the 19th is over the quicker we get rid of this company the better! they wont be getting my money or I be using their services ever again!
Comment on agent fees
Shocking, absurd amount for the service they give.
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Latest Reviews
4th Jun 2018
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12th Feb 2017
reviewed by 'Gail'
22nd Apr 2016
reviewed by 'landlord'
Opening Hours
Address
RA Bennett
65 Foregate Street
Worcester
Hereford and Worcester
WR1 1DX
01905 852308
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £600 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 1 | 0 | 0 | 2 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 08,2019
Jan 08,2019
0
people found
this helpful
this helpful
Following our recent application for a re-mortgage with Dean Russell I would highly recommend Dean as he is highly knowledgeable in his field of finding us the best deal in the market place and advice given to suit us on our requirements for our future ...
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Jun 04,2018
Jun 04,2018
1
people found
this helpful
this helpful
we have been on the market with the Worcester Branch since January 30th, and had nothing but terrible service since our open day didn't go as well as we hoped.
We had pictures taken of the property and charged £150 for this, we had informed them ...
read full review
read full review
Comment on agent fees
Shocking, absurd amount for the service they give.
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Yes
Sep 18,2017
Sep 18,2017
5
people found
this helpful
this helpful
Very poor service, your operation as an estate agent and trying to sell our property has been very poor in our estimation.
Various promises we're made to us re: the “Perfect Launch†day on the 9th September which now appear total and utter fabrication on ...
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Comment on agent fees
Expensive
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Jun 04, 2018
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(1)
Wish i had read this before I signed with them, exactly the same issues ive had, been with them now since january 30th, tried getting out of the contract due to terrible service and they just say "tough, you signed the contract your'e not getting out of it" ...
Aug 12,2017
Aug 12,2017
1
people found
this helpful
this helpful
Not very pleased with the service. Felt everything was about getting the sale. Overpriced regarding charges for selling property . Also charge £145 for photos. I would of got the same service with purple bricks for a reasonable price. Did not feel looked after. Also when Gemma ...
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Comment on agent fees
Bad £2500 fee
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Feb 12,2017
Feb 12,2017
4
people found
this helpful
this helpful
Absolutely terrible! My experience with this company has been one i will never forget for all the wrong reasons.
Avoid them at all costs because they will make you pay and pay and give you no service.
They won't return your calls and fix problems ...
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Comment on agent fees
BAD!!
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Apr 22,2016
Apr 22,2016
2
people found
this helpful
this helpful
unprofessional crew. don't waste your time or money on them you will only come out of it completely dissatisfied. they were dropped after only 3 days. no promises were kept. had no option otherwise we would have concluded in their ineptitude....
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Comment on agent fees
luckily we didn't get that far
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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