50% lettings valuation accuracy
67% lettings fee satisfaction
Jun 01,2018
Jun 01,2018
3
people found
this helpful
this helpful
Enquired about renting a property; after initially failing to respond to emails or calls, they then seemed quite useful after they said the landlord was reluctant to rent to us but they would argue on our behalf. After weeks of having calls not answered during business hours, being told the agent dealing with us was not away and being told they'd call us back, which of course never happened, we were finally told on the day that property became vacant that the landlord was now renting to another family! After 5+ weeks of "contact", if you can even call it that, with them we were given next to no useful information and were not informed that there was any other interest in the property and not told that we would not be renting the property until the very last minute, leaving us high and dry.
Overall an entirely despicable example of customer service and truly terrible experience. I'd go so far as recommending all other estate agents that I've ever met over them and almost every estate agent I haven't, as I struggle to see how the could have provided a worse service short of punching me in the face!
Overall an entirely despicable example of customer service and truly terrible experience. I'd go so far as recommending all other estate agents that I've ever met over them and almost every estate agent I haven't, as I struggle to see how the could have provided a worse service short of punching me in the face!
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Latest Reviews
13th Oct 2023
reviewed by 'Marcin Warchol'
26th Jul 2023
reviewed by 'Rosemary'
10th Jul 2023
reviewed by 'Barbara'
24th Feb 2023
reviewed by 'Cathlyn'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 67% | £970 | £1,650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 2 | 1 | 0 | 5 | 0 | 3 | 0 | 0 | 1 |
Areas covered
- OX11
- OX12
- OX10
- OX14
- SN7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 13,2023
Oct 13,2023
0
people found
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So poor experience with them. Before peyment was taken, the Sequence Brooker was ringing every day. After payment made, totally change atitute. Lack of communication, no reply, ignoring, waiting forever, lying.
Because not receiving support from broker I made bad mistake pull out from property ...
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Jul 26,2023
Jul 26,2023
0
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Sulayman has worked so hard to get a let arranged very quickly. He has been a very good communicator and I’m delighted to have chosen allen & harris to handle the letting process....
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Jul 10,2023
Jul 10,2023
0
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I have dealt with Sulayman the lettings manager at the branch and he has gone above and beyond on several occasion and I feel I am getting value for money. I have now moved all my portfolio over to Allen and Harris!...
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Feb 24,2023
Feb 24,2023
0
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If there is a 10 star rating for Sulayman Meah I would give it. He made our life easy by assisting us every step of our renting process. Smooth transaction from start to finish and we are very pleased with the service he provided. He dealt ...
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Dec 17,2021
Dec 17,2021
0
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I found Patrick snd Pedro of Allen & Harris provided an excellent service - always returning calls promptly and dealing with any issues that came up. Their validation was also spot on and we sold quickly....
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Dec 01,2021
Dec 01,2021
0
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Used Allen & Harris after a less than edifying experience with an online agent. The difference was chalk and cheese. They were punctual, realistic and provided a high quality service. They were very supportive and encouraging when a couple of buyers dropped out were a great ...
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Sep 15,2021
Sep 15,2021
0
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A great lettings team, Stuart and Jack are very reliable, professional and always courteous and a pleasure to work with. Highly recommended!...
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Aug 02,2021
Aug 02,2021
0
people found
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We used Allen and Harris to sell our late sons house. Throughout Patrick Dyer was professional and competent and willing to "go the extra mile" (for example recommending and letting in an excellent plumber in our absence.) As we live near Cambridge we were thankful ...
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Apr 12,2021
Apr 12,2021
0
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I primarily dealt with Gemma and Patrick, and I found both to be perfectly professional, thoughtful and generally just on top of things. My own experience with my conveyancer wasn't great as their responses were tardy, at best, and as a result I relied on ...
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Feb 06,2021
Feb 06,2021
0
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Patrick Dyer and his team in Didcot have taken the stress out of buying a property. They kept in touch with us each step of the way. Gave us plenty of time to view the property twice and answer all our questions. We are highly ...
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Jun 03,2019
Jun 03,2019
0
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We have been looking for a new home and were fortunate to contact Allen and Harris Didcot. Both Jessica and the lady in the office who answered the phone were professional and helpful at all times, even when we got lost!
Jessica really listened to ...
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Comment on agent fees
Standard
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Apr 12,2019
Apr 12,2019
0
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It's the second time I've used Allen & Harris. Professional & motivated on both occasions, the team keep you updated at all times. Jessica & Emma sold my property in 10 days!...
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Comment on agent fees
Very reasonable selling fees
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Jul 12,2018
Jul 12,2018
0
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I've been using Allen & Harris (sequence homes) to let my property for several years now, on a fully managed service.
After a rocky start, kinks were ironed out and things ticking over nicely.
Recently we've had a few issues with maintenance and accounts issues at ...
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Jun 01,2018
Jun 01,2018
3
people found
this helpful
this helpful
Enquired about renting a property; after initially failing to respond to emails or calls, they then seemed quite useful after they said the landlord was reluctant to rent to us but they would argue on our behalf. After weeks of having calls not answered during ...
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Jul 20,2017
Jul 20,2017
6
people found
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A disaster from start to finish. We had to rent our property out and wanted the full management option.
Two disastrous tenants later our gorgeous house is not in a fit state to be Let again.
They 'talk the talk' but don't be fooled....
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Comment on agent fees
Fair in the market.
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Apr 23,2015
Apr 23,2015
2
people found
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I want to say a huge thank you to Brendan and the team at Allen & Harris Didcot, honest and straight talking, friendly but professional, with knowledge and sound advice that helped us get the best price for selling our home and they also helped us ...
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Andrew
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 1:36 PM 04/12/2018 by Andrew Taylor
