100% sales valuation accuracy
100% sales fee satisfaction
Jun 01,2018
Jun 01,2018
0
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Had an offer accepted, started the review process and needed to view the property, estate agent didn't even organise the viewing so when we arrived the tenent got very upset. The landlord then pulled my offer for absolutely no reason, no explanation from the agents. Manager didn't even care, just said I'm sorry and there's nothing we can do. It's put me on the back foot now as I need to now find a property short notice. Worst experience ever.
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Latest Reviews
18th Oct 2021
reviewed by 'Sandra G.'
29th May 2021
reviewed by 'Ivanna Lutsyk'
17th Jan 2021
reviewed by 'Annabel'
28th Aug 2020
reviewed by 'Hannah'
23rd Jul 2020
reviewed by 'Joshua'
10th Jul 2020
reviewed by 'Sue'
Opening Hours
Address
Sinton Andrews
19 Greenford Avenue
Hanwell,London
Greater London
W7 1LD
020 8567 3219
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £280,000 | £640,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 0 | 14 | 0 | 20 | 0 | 0 | 0 |
Areas covered
- W7
- W13
- W5
- UB2
- W3
- UB1
- UB6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Oct 18,2021
Oct 18,2021
0
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Big belated thank you to the dedicated Hanwell Team, especially Neil and Jane. They could not have been more supportive during the recent sale of my house - same house I bought through them sixteen years ago. Despite some ups and downs, they were always ...
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May 29,2021
May 29,2021
0
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A massive Thank you to Sinton Andrews team in Hanwell, especially Neil. We marketed out flat through Sinton Andrews and on top of that Neil helped us to find our dream home. He was very encouraging when we felt things weren't going our way and ...
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Jan 17,2021
Jan 17,2021
0
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Sinton Andrews & particularly Neil who dealt with our purchase was brilliant. Kept us up to date & informed throughout the whole process. Neil quickly and efficiently sorted out any issues that arose. He was honest but fair which was a breath of fresh air.
We 100% recommend ...
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Aug 28,2020
Aug 28,2020
0
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After just completing on our first home purchase, we are happy to say that we had an excellent experience with Sinton Andrews. We had prepared ourselves for a few stressful months when in fact it all went very smoothly and didn’t take anywhere near ...
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Jul 23,2020
Jul 23,2020
0
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Sinton Andrews from Hanwell handled the purchase of our house, and we were extremely fortunate to have been able to have dealt with Neil Suffern who saw the deal through from beginning to end. Right from the first moment Neil showed as the house he ...
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Jul 10,2020
Jul 10,2020
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A breath of fresh air.
Having dealt with a number of estate agents over the years it was " a breath of fresh air" to deal with Neil Suffern. A man of integrity and professionalism who, gave me an honest and accurate valuation of the property, ...
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Jun 27,2018
Jun 27,2018
0
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The whole move was really stress free. Neil was really helpful, efficient and understanding. Would be very happy to sell my house with him again....
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Comment on agent fees
Reasonable
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Jun 22,2018
Jun 22,2018
0
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Great service from the start. reliable, professional, approachable, realistic, honest, very friendly. All staff in office responded to all questions and issues promptly and thoroughly and kept me up to date all the way through the process form start to finish. I fully recommend Sinton ...
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Comment on agent fees
Competitive and they worked very hard, with motivation and skill.
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Jun 01,2018
Jun 01,2018
0
people found
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Had an offer accepted, started the review process and needed to view the property, estate agent didn't even organise the viewing so when we arrived the tenent got very upset. The landlord then pulled my offer for absolutely no reason, no explanation from the agents. ...
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Jun 04, 2018
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(1)
Dear Ashley,
I am sorry to hear you have recently had a bad experience through our lettings department. However, I note from your review you have indicated this office, based in Hanwell is at fault, which is incorrect. I would like to stress that we have no dealings with lettings at all from this branch and would respectfully suggest you redirect your comment back to the lettings team, based at the Ealing Broadway office and would appreciate you kindly remove us from your review.
Yours Si ...
Apr 11,2018
Apr 11,2018
0
people found
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this helpful
We crossed paths with Neil Suffern and Dave Bees throughout our house searching in the Hanwell area. They were both standouts in providing excellent insights into the area, and of course the properties.
We were very happy that the property we purchased was through Sinton ...
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Comment on agent fees
No comments
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Mar 12,2018
Mar 12,2018
0
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Neil showed us around the property on a weekend viewing and then arranged a second viewing for us with the sellers. He was excellent in forwarding any queries we had to the sellers, and was always easy to get hold of whenever we phoned the ...
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Jul 27,2017
Jul 27,2017
0
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Neil was really helpful, talking us through each step of purchasing our new home as we were first time buyers and unsure of the process! He provided great customer service, was quick and always responded straight away. Couldn't recommend him enough!...
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Jul 24,2017
Jul 24,2017
0
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We had the best service from Neil, he was really helpful supportive and understanding from the beginning. He really tried to make sure everything went smoothly and as quickly as possible....
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Jul 06,2017
Jul 06,2017
1
people found
this helpful
this helpful
Belatedly I have some time to thank you for your splendid and sterling efforts in bringing the sale of my son's flat to a successful conclusion.
You have been very patient, professional and calm throughout and for this I thank you sincerely. In these days ...
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Comment on agent fees
Good
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Jun 27,2017
Jun 27,2017
0
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I was very happy with the service I received from the agents, first in showing me a number of properties and then liaising with the vendors on the house I eventually purchased. Even when the buyers of the house I was selling briefly fell through ...
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Comment on agent fees
I was the buyer so n/a
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May 04,2017
May 04,2017
0
people found
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We recently bought a properly in Ealing and Dave Bees was our estate agent. It was a complicated purchase because it required a lease extension. Dave was fantastic. He worked so hard to make sure the sale went through as quickly as possible. He kept ...
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Mar 03,2017
Mar 03,2017
5
people found
this helpful
this helpful
Our family were in the process of purchasing a property in Southall. We had the property surveyed and as a standard rule for most estate agents', the property has to be removed from the market after the property has been surveyed, whilst we ran around ...
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Comment on agent fees
They literally mugged us!!!
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Mar 08, 2017
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(1)
Dear Mrs Dhillon,
We are disappointed to read your review of one of our staff and company, and whilst we accept this is your opinion, there are several inaccuracies we feel must be addressed.
Firstly, we are somewhat confused as to where the suggestion of a £5,000 deposit to secure the property came from? This was not an instruction given by us, nor did the vendor suggest it, so do not understand why you have said this.
The sale of this property as advised from the offset, was via an a ...
Jan 13,2017
Jan 13,2017
1
people found
this helpful
this helpful
What a breath of fresh air to work with Sinton Andrews.
As a first time buyer, I was already wary of estate agents as their reputation is largely not great. My experience of viewings had been horrible with some of the larger companies. I couldn't ...
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Nov 16,2016
Nov 16,2016
1
people found
this helpful
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Just completed on house sale great Agents to deal with.Neil and Dave are always contactable and always professional.I have bought four properties in ealing through various branches of this estate agents over 20 years and no wonder you see so many of their boards ...
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Comment on agent fees
good
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Jul 06,2016
Jul 06,2016
1
people found
this helpful
this helpful
Dave at Sinton Andrews is cool, calm and collected, and guided me through the buying process with patience and integrity. I'm sure he did as good a job for the vendor. Recommended....
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Comment on agent fees
Good.
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Jun 08,2016
Jun 08,2016
1
people found
this helpful
this helpful
Dave is patient, professional and very experienced. He replied every email very first thing in morning. The flat was in the market for a couple week and there were few viewings only, we panicked and wanted reduce the price , he said no, let's wait. Soon ...
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May 10,2016
May 10,2016
1
people found
this helpful
this helpful
Neil and Dave at Hanwell are absolutely great. Honest and hard working, helped the sale go through swiftly. They were in constant contact with us and made the sale as pain free as possible....
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Comment on agent fees
Reasonable
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Apr 25,2016
Apr 25,2016
0
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Terrific. Neil provided a great service to me even though I was the buyer and he technically represented the vendor. Neil had recommended a solicitor who turned out to be awful so most of the work was undertaken by Neil who arranged most transactions between ...
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Comment on agent fees
Not applicable.
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Apr 04,2016
Apr 04,2016
0
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Neil made our lives very easy. He really knows and loves the area which was incredibly helpful. He was incredibly efficient, providing frequent updates and doing everything possible to push the sale through - we are very grateful....
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Jan 06,2016
Jan 06,2016
0
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I chose Neil at Sinton Andrews to manage the sale of my home because I had previously bought a property through him and found him to be professional, fair and a pleasure to deal with. The sale was managed impeccably and I am extremely grateful ...
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Comment on agent fees
Fees were very reasonable.
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Sep 23,2015
Sep 23,2015
0
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I found Neil extremely helpful. He answered my telephone calls (many of them) straight away and provided me with all the information I needed. He communicated with me at all stages. I found him very positive and honest. A great asset to Sinton Andrews. I ...
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Aug 25,2015
Aug 25,2015
0
people found
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Neil at Sinton Andrews Hanwell was highly recommended to me by my painter. Neil came to value my flat and was very honest with me (as opposed to Foxtons) and told me he would do his best - and he did! He was always available ...
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Comment on agent fees
Very good fees compared to other agents.
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May 01,2014
May 01,2014
0
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I recently purchased a flat and through the process Sarah could not have been more helpful and attentive. he communication were invariably prompt and professional and she was always willing to pursue issues with both the solicitors and the vendor. I have no hesitation in ...
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Jan 07,2014
Jan 07,2014
0
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We recently sold our flat and bought a new house through Sinton Andrews. We were very impressed by the professionalism, honesty and integrity of the team at the Hanwell office, particulary Neil with whom we dealt with. Neil was an enormous support for us duing ...
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Dec 06,2013
Dec 06,2013
0
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very professional and quick sae. Kept all parties in communication, Would certainly use again for either selling/puchasing....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:07 PM 06/06/2018 by Dave Bees
I am sorry to hear you have recently had a bad experience through our lettings department. However, I note from your review you have indicated this office, based in Hanwell is at fault, which is incorrect. I would like to stress that we have no dealings with lettings at all from this branch and would respectfully suggest you redirect your comment back to the lettings team, based at the Ealing Broadway office and would appreciate you kindly remove us from your review.
Yours Sincerely,
Neil Suffern
Office Manager
Sinton Andrews Hanwell