96% lettings valuation accuracy
95% lettings fee satisfaction
May 31,2018
May 31,2018
4
people found
this helpful
this helpful
Both of these members of staff were extremely professional. Andrew was very honest about the property, which was refreshing and well appreciated. Sam was very good at communicating with us. Thanks to them both, and to Caroline.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
20th Nov 2024
reviewed by 'C057fa'
20th Nov 2024
reviewed by 'Kate'
8th Nov 2024
reviewed by 'P & L Dunnett'
26th Oct 2024
reviewed by 'Neelu'
Opening Hours
Address
Beresfords
145 High Street
Colchester
Essex
CO1 1PG
sell: 01206 764444 lett: 01206 763333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 96% | 95% | £600 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 52 | 4 | 56 | 9 | 86 | 2 | 69 | 4 | 7 | 2 |
Areas covered
- CO4 5
- CO1 1
- CO4 9
- CO1 2
- CO6 2
- CO2 0
- CO6 3
- CO2 7
- CO6 4
- CO2 9
- CO7 9
- CO3 0
- CO2 8
- CO3 3
- CO3 4
- CO4 0
- CO4 3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Nov 26,2024
Nov 26,2024
1
people found
this helpful
this helpful
I’ve had a really positive experience purchasing a property with Richard.
From the initial viewing, through the offer process and through to exchange the process has been smooth, communication has been timely and he has been active in helping to get things moving between ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20,2024
Nov 20,2024
3
people found
this helpful
this helpful
Very impressed with the service we received so far, Both Richard and Daniel have worked hard to secure a buyer within the first week of advertising and we understand the sale will complete quickly! Very professional service thank you!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20,2024
Nov 20,2024
3
people found
this helpful
this helpful
I moved up to Newcastle and was trying to sell my flat just before the 2024 general election, so it was a tough time to sell.
Richard and Ollie were extremely supportive from the stage of advertisement through to completion. This was especially important as 1) I ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2024
Nov 08,2024
3
people found
this helpful
this helpful
Since taking over as Manager of Colchester Beresfords and acting for our property, Daniel Buck has made a significant and positive impact, which has resulted in the very recent and ongoing sale of our home.
Daniel has consistently responded promptly to all our enquires in ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 26,2024
Oct 26,2024
4
people found
this helpful
this helpful
Quick installation - really pleased with the time. We really needed the fix, so appreciate the fast service....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2024
Oct 21,2024
4
people found
this helpful
this helpful
Friendly, helpful and understanding. No doubts that they wouldn't continue this throughout our tenancy if we had any issues. Appreciated the chase up phone calls which showed more attention than other agencies. Thanks to Tessa and Ella...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 26, 2024
View all comments
(1)
Dear Emilie,
Thank you so much for your kind feedback! We're thrilled to hear Tessa and Ella made you feel supported and valued. Our team is here for you, so don’t hesitate to reach out anytime.
Regards
Ryan Spong - Area Lettings Director ...
Jul 25,2024
Jul 25,2024
3
people found
this helpful
this helpful
Richard sold our house, from the start he was great outlining the entire process a buyer was found within 2 weeks, and the sale went through fast with Richard updating us weekly....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13, 2024
View all comments
(1)
Hi Sharon,
Many thanks for the 5 star award and kind comments for Richard who is based at our Colchester office. I am pleased to hear you had a positive experience selling your house with Richard as he works hard to deliver the best possible customer service, keeping all parties regularly updated throughout the process. We appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Jul 11,2024
Jul 11,2024
4
people found
this helpful
this helpful
professionally nice and pleasant, everything went quickly and without any problems...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18, 2024
View all comments
(1)
Dear Piotr,
Thank you for leaving a 5 star review!
We're pleased to hear that you had a positive experience with our Colchester office, and we hope that you are settling in nicely into your new place.
Regards
Ryan Spong - Area Lettings Director ...
Jul 08,2024
Jul 08,2024
3
people found
this helpful
this helpful
A Wonderful and trustworthy, professional estate a ent. I truly felt in safe and caring hands throughout 1 ' purchase. Phoebe is so organised and pays
¿ ention to detail. She follows everything up and has
* ellent communication skills. I couldn't have asked 1 a better experience and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 19,2024
Jun 19,2024
3
people found
this helpful
this helpful
Great experience with Beresfords. Professional, responsive, and efficient. Made renting easy and hassle-free. Highly recommend!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 27, 2024
View all comments
(1)
Dear Baris,
Thank you for your positive feedback! We're thrilled to hear we have made your renting experience easy and hassle-free. Your recommendation means a lot to us.
Regards
Ryan Spong - Area Lettings Director ...
May 20,2024
May 20,2024
3
people found
this helpful
this helpful
Jade was fantastic, always a pleasure to talk to and has helped us so much - sending a big THANK YOU. We have noticed such a huge difference since you have been in contact with us...
read full review
read full review
Was this helpful?
Yes
Yes
May 22, 2024
View all comments
(1)
Dear Laura,
Many thanks for leaving us a review!
We're delighted to hear about your great experience with Jade. She is exceptionally attentive and dedicated to providing outstanding service. I'll make sure that I pass on your kind words.
Regards
Ryan Spong - Area Lettings Director ...
May 19,2024
May 19,2024
4
people found
this helpful
this helpful
I have used Beresfords for years and always found them very efficient and helpful. Sam Taylor was very helpful answering any questions I had and Tessa Stanford is very professional, informing me of all regulations and obligations....
read full review
read full review
Was this helpful?
Yes
Yes
May 22, 2024
View all comments
(1)
Thank you for much for leaving a 5 star review!
Thank you for also your loyalty and kind words! We're thrilled to hear Sam and Tessa provided you with helpful and professional service. We look forward to continuing to meet your needs!
Regards
Ryan Spong - Area Lettings Director ...
Apr 29,2024
Apr 29,2024
4
people found
this helpful
this helpful
Have used Berisfords several times to help find tenants for our properties. They take a great deal of care to understand one's needs and undertake a lot of filtering to put forward appropriate tenants to make the job easier and quicker for us. Communication is ...
read full review
read full review
Was this helpful?
Yes
Yes
May 14, 2024
View all comments
(1)
Dear Michael,
Thank you for leaving such a glowing review.
We're delighted that Tessa, Holly, and Sam have provided excellent service and attention to detail. Your recommendation means a lot to us. We look forward to continuing to support your property management needs!
Regards
Ryan Spong - Area Lettings Director ...
Apr 29,2024
Apr 29,2024
4
people found
this helpful
this helpful
We dealt with Sam Taylor from Beresfords and we couldn't ask for a better agent. He was very professional, kind, helpful, and quick to facilitate the initial communication between the landlords and us, tenants. He was easy to reach out to and quick in providing ...
read full review
read full review
Was this helpful?
Yes
Yes
May 14, 2024
View all comments
(1)
Dear Simona,
Thank you for leaving a 5 star review!
We're pleased to hear that you had a positive experience with the team at Colchester, in particular Sam & Holly. They understand the importance of customer service and it's great to hear the impact it has on people they are dealing with.
We wish you all the best in your new home!
Regards
Ryan Spong - Area Lettings Director ...
Apr 04,2024
Apr 04,2024
3
people found
this helpful
this helpful
Helpful, friendly and efficient. Always on had to answer any questions I had....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 23,2024
Mar 23,2024
3
people found
this helpful
this helpful
Oliver by far was the best real estate agent we've encountered during our experience with searching for a new home. Polite, punctual and highly informative. Patient, charismatic and most of all had the intentions of the buyer as much of a priority as the sellers. ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 11,2024
Mar 11,2024
5
people found
this helpful
this helpful
I have been a client of Tessa and Beresfords in Colchester for many years after successfully letting several properties. Yet again on a renewal they have performed well, marketing at the right price prompt and quickly finding a tenant and processing checks in a timely ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 16, 2024
View all comments
(1)
Dear Keegan,
Thank you for providing us with a 5 star review!
We value your feedback and we are very pleased that you have been happy with the service we have provided over the years. Should you require any further assistance, please do get in touch.
Regards
Ryan Spong - Area Lettings Director ...
Mar 05,2024
Mar 05,2024
3
people found
this helpful
this helpful
Our sale of a unique house, requiring a buyer who was passionate about the character and history of the building, was handled professionally throughout by Beresfords. Communications with the agent was good also - phone calls were always returned when a message had to be ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 27,2024
Feb 27,2024
3
people found
this helpful
this helpful
This was the first time I have rented through a letting agent and the whole process has been excellent from start to finish. Sam is a very friendly and professional young man and has been really helpful from our first meeting. He has helped arrange ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04, 2024
View all comments
(1)
Dear Andrew,
Thank you for reaching out and leaving us a 5 star review.
We're pleased to hear that you had a positive experience with our Colchester office, in particular Sam. Although Sam is very new to the team, he shows excellent customer service and knowledge and is happy to go the extra mile to ensure client satisfaction.
Regards
Ryan Spong ...
Feb 19,2024
Feb 19,2024
3
people found
this helpful
this helpful
Excellent estate agents, best in town and had a great service from Oliver Allen...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 17,2024
Feb 17,2024
3
people found
this helpful
this helpful
Professional, courteous and helpful in all dealings. On this occasion my property sold through another agent, but Oliver Allen did arrange several viewings and gave helpful market advice....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 11,2024
Feb 11,2024
4
people found
this helpful
this helpful
Thorough and efficient. They were professional and curious. Good communication....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 17, 2024
View all comments
(1)
Dear Schalk,
Thank you for your 5 star review!
It's great to hear that you had a positive experience with Sam at our Colchester office. Sam is great asset to the company and I'll be sure to pass on your kinds words.
Regards
Ryan Spong - Area Lettings Director ...
Feb 09,2024
Feb 09,2024
6
people found
this helpful
this helpful
We were impressed with the level of professionalism shown by Oli and the team at Beresfords Colchester. Great communication, reliability and transparency. Other family have purchased their property with Beresfords and they have recommended them to us and we are glad we followed their advice....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 11,2024
Jan 11,2024
4
people found
this helpful
this helpful
All good. I was on a tight schedule and Beresfords managed to deliver without any issues or delays. Would recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 20, 2024
View all comments
(1)
Dear Luke,
We're thrilled to hear that we could meet your tight schedule seamlessly with no issues or delays; thank you for your recommendation!
Regards
Ryan Spong - Area Lettings Director ...
Dec 21,2023
Dec 21,2023
4
people found
this helpful
this helpful
Professional and experienced staff
Good communication
Quick process of letting the property that I chose...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 20, 2024
View all comments
(1)
Dear Aina,
Thank you for your kind review! We're delighted to hear that the team at our Colchester branch provided you with a quick and smooth process for letting the property. We wish you all the best in your new home.
Regards
Ryan Spong - Area Lettings Director ...
Dec 16,2023
Dec 16,2023
4
people found
this helpful
this helpful
I have been a tenant of a managed property for 8 years. Staff are efficient and professional. Initially I was given help and guidance to find an appropriate property for my needs and any maintenance issues raised were addressed in a timely manner throughout the tenancy. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 20, 2024
View all comments
(1)
Dear Mrs Wright,
Thank you for your kind words and loyalty over the past 8 years! We're thrilled to hear that you've found our team at Beresfords to be efficient, professional, and providing good customer service. Your positive feedback means a lot to us, and we look forward to continuing to meet your expectations in the future.
Regards
Ryan Spong - Area Lettings Director ...
Dec 14,2023
Dec 14,2023
4
people found
this helpful
this helpful
I had a great experience and great help received and I got all the maximum attention I needed and a lot of professionalism. Communication was great...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 20, 2024
View all comments
(1)
Dear Beremauro,
Thank you for sharing your positive experience with us! We're thrilled to hear that you received a great service by our team in Colchester, and we appreciate your feedback.
Regards
Ryan Spong - Area Lettings Director ...
Nov 17,2023
Nov 17,2023
3
people found
this helpful
this helpful
SCAMMER ALERT! RACIST!
They are racist. They scammed us of 1211 gbp.Don't ever buy or rent from them. I rented a property from them. The property was left in the perfect condition as it was provided to us. We verbally informed inspection person Kate, that ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 23, 2023
View all comments
(1)
Vishal,
Having read the contents of your recent review, I felt compelled to reply personally due to the seriousness of the allegation made against our Company. You have suggested that our staff have discriminated against you due to your race and also ‘scammed’ you out of money.
Having personally reviewed the contents of the related file notes which are recorded chronologically, there has never been any reference made by you to any form of discrimination over a considerable period, whilst ...
Nov 13,2023
Nov 13,2023
3
people found
this helpful
this helpful
Joleen has be very helpful, kind and
done all she can to sort issues out....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 29, 2023
View all comments
(1)
Dear Cherril,
Thank you for taking the time out to write us a review.
We are pleased to hear that you had a positive experience with Joleen, we are always here to help.
Regards
Ryan Spong - Area Lettings Director ...
Nov 03,2023
Nov 03,2023
2
people found
this helpful
this helpful
Company and staff are very professional. They found us the right buyer for our house....
read full review
read full review
Was this helpful?
Yes
Yes
Dominique
(36)
Tessa
(35)
Holly
(16)
Alex
(10)
Oliver
(8)
Louise
(4)
Richard
Jade
(1)
Ian
Daniel
Abby
Jazmin
Daisy
Leanne
Ross
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:50 PM 08/02/2019 by allAgents
Awards won by Beresfords, Colchester CO1 1PG
-
2024
Best Estate Agent in Colchester
-
2024
Best Letting Agent in Colchester
-
2024
Best Estate Agent in CO1
-
2024
Best Letting Agent in CO1
-
2023
Best Letting Agent in Colchester
-
2023
Best Estate Agent in Colchester
-
2023
Best Estate Agent in CO1
-
2023
Best Letting Agent in CO1
-
2022
Best Letting Agent in CO1
-
2022
Best Estate Agent in CO1
-
2022
Best Letting Agent in Colchester
-
2022
Best Estate Agent in Colchester
Thank you for taking the time to post a review on the service you have received from our team at Colchester. I am glad that you found our service professional and I am sure that the team including Sam, Andrew and Caroline will be really pleased with your 5 star award.