St Ives, PE27
4.9/5, 729 reviews
99% recommended
96% sales valuation accuracy
97% sales fee satisfaction
Thomas Morris Sales & Lettings

“Disappointed with level of service...”

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May 17,2018
Minithumbdown
By: 'tim'
May 17,2018
1 people found
this helpful
At the start of the process actually getting the house to market & TM doing an open day for us was fine. Where the chain of events leads me is with the conveyancing team. There was limited communication although TM was more than aware our buyer wanted to be in the property by the end of April, There appeared to be no rush. When I called it was we are waiting for X, and I would call and call even though I was promised calls back. We got to the point yes we are ready to exchange & low and behold there was something else that the conveyance team had not organised, and so it went on. If Agents cannot meet the deadlines required an open conversation should be at the start of the process to manage expectation, although I think 4 months is way over the time limit. I would never use TM again for this reason.
Comment on agent fees
To be honest over priced for the service provided. I am using a different company that are much cheaper and to be honest they are on it.
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Latest Reviews

View all Reviews 729
8th Nov 2021
reviewed by 'Sarah'
“Very understanding and helpful for first time purchase. Becky kept us informed at each stage and nothing was too much ......”
7th Nov 2021
reviewed by 'Andriy Saczawa'
“Great service. Highly recommended. Best advice and support in every stage of purchase. Very professional. Always happy to help.great ......”
7th Nov 2021
reviewed by 'Anastazja'
“Excellent service, great communication.Very professional, always happy to help. All questions were answered immediately. Best advice and support in ......”
6th Nov 2021
reviewed by 'Justyna'
“Very happy with the customer service, plesant experience with the first ever mortgage. Very informative and helpful. Can happily recommend....”
6th Nov 2021
reviewed by 'Berh'
“Thomas Morris has been so helpful for our first time (almost) buy, no question is a silly question! So professional ......”
29th Jan 2021
reviewed by 'Mel Neale'
“From start to finish the whole experience was easy and trouble free, we were looking for a valuation on our ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 17:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Thomas Morris
24-26 Crown Street
St Ives
Cambridgeshire
PE27 5AB
01480 468066

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £27,000 £35,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 1 17 2 396 3 233 3 55 0
Areas covered
  • PE27
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Very understanding and helpful for first time......”

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Nov 08,2021
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Becky
By: 'Sarah'
Nov 08,2021
0 people found
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Very understanding and helpful for first time purchase. Becky kept us informed at each stage and nothing was too much trouble. Would highly recommend....
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“Great service. Highly recommended. Best advic......”

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Nov 07,2021
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Justyna
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Jemma
By: 'Andriy Saczawa'
Nov 07,2021
0 people found
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Great service. Highly recommended. Best advice and support in every stage of purchase. Very professional. Always happy to help.great communication....
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“5 abbots crescent...”

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Nov 07,2021
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By: 'Anastazja'
Nov 07,2021
0 people found
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Excellent service, great communication.Very professional, always happy to help. All questions were answered immediately. Best advice and support in any stage of the purchase. highly recommended....
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“Very happy with the customer service, plesant......”

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Nov 06,2021
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Justyna
By: 'Justyna'
Nov 06,2021
0 people found
this helpful
Very happy with the customer service, plesant experience with the first ever mortgage. Very informative and helpful. Can happily recommend....
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“Thomas Morris has been so helpful for our fir......”

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Nov 06,2021
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By: 'Berh'
Nov 06,2021
0 people found
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Thomas Morris has been so helpful for our first time (almost) buy, no question is a silly question! So professional and friendly....
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“From start to finish the whole experience was......”

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Jan 29,2021
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Becky
By: 'Mel Neale'
Jan 29,2021
0 people found
this helpful
From start to finish the whole experience was easy and trouble free, we were looking for a valuation on our property to see what our options were going forward from here. Barney was able to point me in the direction of a relocation network. And ...
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“Simply the best!...”

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Jul 01,2020
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Danielle
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Becky
By: 'Isobel'
Jul 01,2020
0 people found
this helpful
From the very first contact to request a valuation we have had a very positive experience. My highest praise would go to their communication. All queries were dealt with on the day of request and if there had been no response to their query then ...
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“Excellent viewing experienceJohn was extreme......”

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Apr 17,2020
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John
By: 'Hilary'
Apr 17,2020
0 people found
this helpful
Excellent viewing experience John was extremely professional, well prepared and provided a balanced and honest viewpoint. The best viewing experience over many viewings in recent weeks, thank you...
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“Received fantastic service from the 1st viewi......”

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Apr 17,2020
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Danielle
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Sue
By: 'andrea'
Apr 17,2020
0 people found
this helpful
Received fantastic service from the 1st viewing with sue through to completion with Danielle.Very Happy 1st time buyer, would def recommend....
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“Danielle - Thomas Morris St Ives...”

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Apr 02,2020
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Danielle
By: 'Caroline'
Apr 02,2020
0 people found
this helpful
Thomas Morris was not an Estate Agent we would have considered to market our Property. We only instructed them as they were selling the property we hope to purchase. We would now recommend them wholeheartedly. In particular we would like to mention who Danielle was ...
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“I got a re-mortgage through them which includ......”

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Mar 27,2020
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Justyna
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Elizabeth
By: 'Gil'
Mar 27,2020
0 people found
this helpful
I got a re-mortgage through them which included a survey. All of the staff I came into contact with were absolutely charming with the perfect amount of contact. Thank you!...
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“Justyna has been very helpful, found us a goo......”

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Mar 27,2020
Minithumbup
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Justyna
By: 'James'
Mar 27,2020
0 people found
this helpful
Justyna has been very helpful, found us a good deal and took the stress away from us. She has kept us updated as things progressed....
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“Excellent Services...”

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Mar 27,2020
Minithumbup
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Justyna
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Danielle
By: 'Jot'
Mar 27,2020
0 people found
this helpful
Excellent Services from the whole staff, Specially Justyna helped us a lot in Mortgage process. Always get good helpful & friendly advice. I will recommend Thomas Morris...
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“Justyna at Thomas Morris...”

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Mar 27,2020
Minithumbup
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Justyna
By: 'Kevin'
Mar 27,2020
0 people found
this helpful
Justyna at Thomas Morris has been such a great help arranging a mortgage for us. She made everything very clear to us and went through the whole application in fine detail to make sure it was all understood. I would highly recommend Justyna's services to ...
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“Great cooperation, very very good service. Ni......”

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Mar 27,2020
Minithumbup
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Danielle
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Justyna
By: 'Magdalena'
Mar 27,2020
0 people found
this helpful
Great cooperation, very very good service. Nice atmosphere particular with Justyna, who is always very helpful and friendly. Honestly recommended....
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“Being first time buyers me and my partner wer......”

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Mar 23,2020
Minithumbup
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Katy Poore
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Danielle
By: 'Manisha'
Mar 23,2020
0 people found
this helpful
Being first time buyers me and my partner weren't confident in the process of buying a home and the mortgage aspect. Katy and Danielle at Thomas Morris in St ives helped us through every step of the way making sure we were kept in the ...
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“On time, professional, well explained and ver......”

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Mar 09,2020
Minithumbup
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Dan
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Becky
By: 'Adam'
Mar 09,2020
0 people found
this helpful
On time, professional, well explained and very helpful. It is always good to get helpful and friendly advice. Would reconmend Thomas Morris....
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“Efficient...”

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Mar 09,2020
Minithumbup
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Katy Poore
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Jemma
By: 'Claire'
Mar 09,2020
0 people found
this helpful
From initial enquiry to making an appointment to view property and being contacted within minutes of sending in online form to the end of process found TM to be efficient and approachable. Kept in touch throughout Responded to messages and queries in a timely fashion ...
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“Excellent local knowledge...”

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Mar 09,2020
Minithumbup
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Dan
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Justyna
By: 'Sarah'
Mar 09,2020
0 people found
this helpful
Really helpful staff with excellent local knowledge. This is the second time moved house and I’d definitely recommend Thomas Morris....
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“Thomas Morris Estate Agents...”

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Mar 05,2020
Minithumbup
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Dan
By: 'John'
Mar 05,2020
0 people found
this helpful
Dan Attfield made the process of negotiating the sale & purchase very easy & I can certainly highly recommend him ,...
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“Thomas Morris have been excellent. They have ......”

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Mar 05,2020
Minithumbup
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Dan
By: 'Kate'
Mar 05,2020
0 people found
this helpful
Thomas Morris have been excellent. They have found us a buyer for our house within 3 weeks of it going up for sale and found us a new home before it even went to market. They have managed the whole process with professionalism and, so far, ...
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“Purchased a property through Thomas Morris an......”

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Feb 24,2020
Minithumbup
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Danielle
By: 'Anne'
Feb 24,2020
0 people found
this helpful
Purchased a property through Thomas Morris and completion was last week. Due to solicitors it wasn’t a particularly easy transaction, however we felt that Danielle went above and beyond to ensure the completion took place. As I work close by, she was constantly coming ...
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“Quick sale of Property...”

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Feb 19,2020
Minithumbup
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Paul
By: 'Margie'
Feb 19,2020
0 people found
this helpful
I contacted Paul Blake at Thomas Morris in St Ives, Cambridge with a view to selling my property, as I’d dealt with him previously when looking to let the same property a few years previously. I was happy with the information he gave me ...
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“From our first enquiry everyone at Thomas Mor......”

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Feb 19,2020
Minithumbup
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Dan
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Katy Poore
By: 'Eileen'
Feb 19,2020
0 people found
this helpful
From our first enquiry everyone at Thomas Morris has been exceptionally helpful , from rearranging viewing times to suit us as we were coming from over 100 miles away to finding the answers to a whole range of detailed questions. Our viewing was conducted in a very ...
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“Couldn’t have done it with out you!...”

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Feb 17,2020
Minithumbup
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Justyna
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Jane
By: 'Adrian'
Feb 17,2020
0 people found
this helpful
Couldn’t have done it with out you! The team at Thomas Morris have been brilliant. The service they provided went far beyond what was expected....
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“Excellent and very professional service, as f......”

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Feb 12,2020
Minithumbup
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Justyna
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Katy Poore
By: 'Kelly'
Feb 12,2020
0 people found
this helpful
Excellent and very professional service, as first time buyers, buying a house was a bit like a minefield, but the staff at Thomas Morris have been brilliant, explaining everything and keeping us in the loop about the whole process. If I could give more than 5 ...
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“Excellent customer service and advise through......”

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Feb 11,2020
Minithumbup
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Katy Poore
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Justyna
By: 'Karl'
Feb 11,2020
0 people found
this helpful
Excellent customer service and advise throughout. Pleasant friendly atmosphere. Would highly recommend to potential customers. Mortgage advisor excellent at explaining options....
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“Very helpful and very informative along the p......”

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Feb 10,2020
Minithumbup
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Paul
By: 'Nicola'
Feb 10,2020
0 people found
this helpful
Very helpful and very informative along the process which was quick as they read the market well. I would highly recommend....
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“Thomas Morris...”

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Feb 10,2020
Minithumbup
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Danielle
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Paul
By: 'Sarah'
Feb 10,2020
0 people found
this helpful
The team were so helpful throughout - worked quickly to get our house on the market. We would definitely recommend to others....
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“Becky Hill at St.Ives was very helpful when w......”

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Feb 10,2020
Minithumbup
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Becky
By: 'Kate'
Feb 10,2020
0 people found
this helpful
Becky Hill at St.Ives was very helpful when we were buying our first home & was very good at checking up on things for us, liaising with both Solicitors, and relaying questions to the vendor as well as helping us with the buying process. Thank ...
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Last updated at 11:13 AM 11/05/2018 by allAgents

Awards won by Thomas Morris, St Ives PE27 5AB



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