100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
40% lettings fee satisfaction
May 12,2018
May 12,2018
6
people found
this helpful
this helpful
Beware of this company, they need constant chasing to get anything done.
We rented from Barrie Alderton for 6 months and it was awful.
-The first mistake was that the written contact said 12 months when we had verbally agreed to 6.
-the house wasn't clean when we moved in, the bathroom was particularly mouldy- the shower curtain was stuck to the bath with mould.
- the house had a number of issues, some of which were sorted, some weren't, but generally I had to email and ring them endlessly to get anything done.
- in the end I threatened to go to environmental health which prompted them to send a senior member of staff around to look at the house and make lots of promises that where never acted upon.
- various handy man came and went no work was done.
- at one point they sent a handyman around to paint black Bitumen paint in the corners of most of the rooms (not actually where the mould was) they didn't tell us that was what they were doing so when me and my three-year-old got home we had quite a shock. My daughter found this distressing.
- towards the end of our 6 months' tenancy, before we had handed in our notice they rang me to ask if a family could look around the house â they had put it on right move and we didn't even know! I assumed the landlord had given us notice but they had not told us. The Landlord was away so we didn't know if our tenancy was coming to an end for over two weeks. I spoke to the manager who was apologetic and said he would be doing everything he could to find out what was happening but we never heard back and I had to ring and email to get the issue resolved.
-When we left we didn't hear about our deposit for three weeks so again I started chasing. Eventually we got part of the deposit back but they tried to keep some money to re decorate over the black paint.
-They provided a receipt for a post tenancy clean that was dated from before we had even moved into the house.
We disputed this and I sent screen shots of emails I had sent over the six months with my various complaints and saved it as a PDF, and said we wouldn't pay for any work without dated, detailed receipts, they gave us our full deposit back. After I sent the final email with the PDF attached I had to email twice just to get an acknowledgement of the email let alone an answer to the question of our outstanding deposit
We rented from Barrie Alderton for 6 months and it was awful.
-The first mistake was that the written contact said 12 months when we had verbally agreed to 6.
-the house wasn't clean when we moved in, the bathroom was particularly mouldy- the shower curtain was stuck to the bath with mould.
- the house had a number of issues, some of which were sorted, some weren't, but generally I had to email and ring them endlessly to get anything done.
- in the end I threatened to go to environmental health which prompted them to send a senior member of staff around to look at the house and make lots of promises that where never acted upon.
- various handy man came and went no work was done.
- at one point they sent a handyman around to paint black Bitumen paint in the corners of most of the rooms (not actually where the mould was) they didn't tell us that was what they were doing so when me and my three-year-old got home we had quite a shock. My daughter found this distressing.
- towards the end of our 6 months' tenancy, before we had handed in our notice they rang me to ask if a family could look around the house â they had put it on right move and we didn't even know! I assumed the landlord had given us notice but they had not told us. The Landlord was away so we didn't know if our tenancy was coming to an end for over two weeks. I spoke to the manager who was apologetic and said he would be doing everything he could to find out what was happening but we never heard back and I had to ring and email to get the issue resolved.
-When we left we didn't hear about our deposit for three weeks so again I started chasing. Eventually we got part of the deposit back but they tried to keep some money to re decorate over the black paint.
-They provided a receipt for a post tenancy clean that was dated from before we had even moved into the house.
We disputed this and I sent screen shots of emails I had sent over the six months with my various complaints and saved it as a PDF, and said we wouldn't pay for any work without dated, detailed receipts, they gave us our full deposit back. After I sent the final email with the PDF attached I had to email twice just to get an acknowledgement of the email let alone an answer to the question of our outstanding deposit
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Latest Reviews
12th May 2018
reviewed by 'past'
18th May 2017
reviewed by 'Superzippy'
13th Jan 2017
reviewed by 'Moe'
1st Jun 2015
reviewed by 'Unhappytenant'
Opening Hours
Address
Barrie Alderton
77b London Road
Brighton
Brighton and Hove
BN1 4JF
01273 884554
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 67% | 40% | £825 | £1,550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 12,2018
May 12,2018
6
people found
this helpful
this helpful
Beware of this company, they need constant chasing to get anything done.
We rented from Barrie Alderton for 6 months and it was awful.
-The first mistake was that the written contact said 12 months when we had verbally agreed to 6.
-the house wasn't clean when we ...
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read full review
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Nov 09,2017
Nov 09,2017
1
people found
this helpful
this helpful
I would highly recommend this Estate agents, they've provided a great service throughout the sale of our property and have gone above and beyond the call of duty to help us on more than one occasion....
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Comment on agent fees
N/a
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Aug 25,2017
Aug 25,2017
3
people found
this helpful
this helpful
I have never spoken to someone so rude as co-manager Geraldine Alderton. The landlord declined our application for house, which is fair, it is after all their discretion.
However the manner in which I was spoken to was beyond rude. I asked for a reason ...
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Comment on agent fees
£195 - average
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May 18,2017
May 18,2017
3
people found
this helpful
this helpful
What a useless letting agents staff member Connor does not have a clue about anything at all, and Andy the property guy who showed me around property rude , patronising , and scruffy dressed in a pair of jeans very unprofessional company...
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Jan 13,2017
Jan 13,2017
1
people found
this helpful
this helpful
We highly recommend Peter and his team as being long distance landlords we need local agent who are reliable and trustworthy.
For past 5 years we have used this branch and they have been brilliant - always helpful and supportive when a problem arises in our ...
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Comment on agent fees
Low management fees and flexible arrangments re management to suit landlords needs
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Jun 01,2015
Jun 01,2015
2
people found
this helpful
this helpful
We rented a house with this agency and it was pretty bad. They took ages to answer emails and we always talked with different persons. When we finished out tenancy it took them 2 weeks before they gave us our deposit back because they could not ...
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What agent could do to change your mind?
We payed 300 pound fees to get the house and after 6 months they have put the house for sale and we had to leave. Obviously we never saw our 300 pounds back....Attached Filesnbsp;
Comment on agent fees
We payed 300 pound fees to get the house and after 6 months they have put the house for sale and we had to leave. Obviously we never saw our 300 pounds back....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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