1 Star Review
May 11,2018
By:
'Disillusioned'
May 11,2018
Branch: Hamilton, 56 Cadzow Street
Services: Property Management
Would you recommend?: No
Postcode: ML10
Branch: Hamilton, 56 Cadzow Street
Property Management
Postcode: ML10
5
people found
this helpful
Happy Lets manage(d) a property next to ours. Important mail for us had gone astray at the end of January. We contacted Happy Lets on numerous occasions in February and March 2018, and were assured by Lesley that she had visited the property on a number of occasions, and had put a note through our door, beginning of March, informing us no mail was present.
As we had been at home over those days, we found it hard to believe, as we had received no such note.
Workmen arriving to commence works in April. 2018, were asked if this mail was in the property next door. On opening the door, copious amounts of mail was present, lying on the floor,
including the 2 important letters for us. They had been lying there since January, over 2 months.
I find it incredulous that a manager can tells us that she had looked for our mail, when clearly she had not bothered.
Having been informed that Happy Lets was her company, this is a poor reflection all round of her work ethic, professionalism and integrity.
5
people found
this helpful
Was this helpful?
Yes
You are saying in this that I didn't bother going up to the property to look for your mail, I can assure you I had gone up to the property the day after you called the office in the bad weather conditions and I at no point told you that I had put a note through your door, I advised you that when I had gone up I had chapped your door and no one was home.
I also do not know who advised you that I was the owner of Happy Lets, I am the Branch Manager at Happy Lets Hamilton and have been for the past 10 years.
If you feel you would like to discuss this further please do not hesitate to email me directly on [email protected].