88% sales valuation accuracy
94% sales fee satisfaction
89% lettings valuation accuracy
95% lettings fee satisfaction
Aug 02,2012
Aug 02,2012
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It is the worst agency I have ever dealt with!! I was a tenant for 2 years in a shared flat and they have not been professional at all. They barely answer email; their phone has either problems, or they decide not to pick up the phone. When you have a problem, they never know anything, and they basically tell you to contact your landlord directly.
We have never had a copy of our contract even though they say we will have one. They do not control the room I have moved in before taking my deposit. They said they would contact the landlord to deal with things and when I called them to know the outcome, the agency dared to say they were waiting for me to deal with the landlord!
My advice is to not get involved with them if you can. They are not good at what they are doing and they are not even nice.
We have never had a copy of our contract even though they say we will have one. They do not control the room I have moved in before taking my deposit. They said they would contact the landlord to deal with things and when I called them to know the outcome, the agency dared to say they were waiting for me to deal with the landlord!
My advice is to not get involved with them if you can. They are not good at what they are doing and they are not even nice.
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Latest Reviews
2nd Feb 2024
reviewed by 'sheila hynes'
19th Oct 2021
reviewed by 'Sheila Hynes'
18th Jan 2021
reviewed by 'Frances'
9th Sep 2020
reviewed by 'Thomas'
16th Dec 2019
reviewed by 'Sheila'
23rd Nov 2018
reviewed by 'Jacqui'
Opening Hours
Address
Rivershill Ltd
24 Burton Road
Withington,Manchester
Greater Manchester
M20 3EB
0161 445 6110
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 94% | £65,000 | £65,000 |
| Lettings | 89% | 95% | £338 | £825 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 30 | 0 | 31 | 3 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
- M20
- South Manchester inc Didsbury - Withington Chorlton
- M21
- Fallowfield - Heaton Moor - Heaton Mersey
- M14
- Sale - Whally Range - Victoria Park
- M19
- M13
- M33
- SK1
- SK2
- SK3
- SK4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 02,2024
Feb 02,2024
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Whether you are a prospective tenant or landlord there is any one managing agent to use in South Manchester -Rivershill. They look after both the tenants and the landlords and always do everything they can do make sure everyone is
contacted and helped. They have ...
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Oct 19,2021
Oct 19,2021
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The only agent to deal with. This company have been looking after our properties for over 20 years and look after tenants and landlords alike. Tenants never need to worry about speaking to them and are always there to help....
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Jan 18,2021
Jan 18,2021
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Mike and Phil at Rivershill have been the best agents I have ever dealt with. They are always prompt at getting back to you, keep the building we lived in and flat in good condition, and if anything ever broke they would always fix or ...
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Sep 09,2020
Sep 09,2020
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Very honest and trust worthy service.
Mike and Phil genuinely try and do what's best for the landlord and the tenant. They are really good at pointing out any new legislation and things that land lords should look out for.
Above all they do a ...
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Dec 16,2019
Dec 16,2019
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Rivershill have been managing our properties for over 25 years and during that time they attended to every problem for our tenants with courtesy and respect. The rent is paid to us at the same time every month and nothing is too much trouble for them. ...
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Nov 23,2018
Nov 23,2018
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I rented through Rivershill with Mike and Phil for over 10 years and never had any concerns or difficulties. They provided a service which was the perfect balance between no fuss and leaving us to get on with things and supporting us when we needed. They ...
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Comment on agent fees
I took on the rental property over 10 years ago and don't recall the fees exactly but i remember that they were in keeping with the general rental market. I'm not able to comment on the fees at this time.
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Mar 18,2017
Mar 18,2017
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Any issues I've had have been promptly dealt with. Rented a property from them for three years and no complaints at all. Sorry to see them go!...
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Comment on agent fees
Reasonable
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Aug 12,2016
Aug 12,2016
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Great company and guys! Very happy to help and very quick to solve problems that occurred around the flat. Also very understanding when my rent direct debit lapsed without me realising....
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Comment on agent fees
Good
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Jul 20,2016
Jul 20,2016
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These guys have been great - quick to reply to emails, quick to solve minor problems, and always lovely to drop in on for a chat too! Would thoroughly recommend them...
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Jul 15,2016
Jul 15,2016
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The Rivershill guys were brilliant during our tenancy. They were quick to reply and deal with any issue that came about. They were considerate and very professional, I would definitely be inclined to use their sevices again and would certainly recommend them to all of ...
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Comment on agent fees
Very reasonable fees, especially compared to rivalling agencies in the area.
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Jul 08,2016
Jul 08,2016
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From 2003 until January 2016 (when I put the house up for sale), I have used Rivershill as the letting agency for my property in South Manchester. I have always been pleased with the friendly, straight-forward and efficient service that they have provided; they have also always ...
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Comment on agent fees
Reasonable
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Jun 28,2016
Jun 28,2016
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I can't speak highly enough about Rivershill; Phil and Mike have been fantastic throughout our tenancy. Right from the beginning when I wasn't sure which key to use, how to use the appliances etc. or if there were any problems throughout the tenancy, they were ...
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Comment on agent fees
Excellent agency fees
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Jun 23,2016
Jun 23,2016
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Rivershill are a small, personal outfit who operate to the highest professional standards. Being small (2 persons), both landlords and tenants appreciate knowing the person at the end of the phone. Highly recommended !...
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May 22,2016
May 22,2016
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A very personable and genuine approach.
Agent was very flexible and understandable when my plans changed.
I would certainly recommend....
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Comment on agent fees
much less than most
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Mar 14,2016
Mar 14,2016
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I've been letting my property through Rivershill since 2003 and am very happy to recommend Mike and the team. There have been hardly any periods where the flat has been vacant and all the tenants introduced by Rivershill have been long term home makes who look ...
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Comment on agent fees
Good quality tenants, who stay long term. Good quality maintenance team.
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Feb 11,2016
Feb 11,2016
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Have used Rivershill for the last 15 years to find Tennant's for us and Mike and Phil have always been great, as have our Tennant's. We never have to wait long for them to find the right tennants....
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Comment on agent fees
Fees are reasonable and worth paying for a swift and reliable tenancy.
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Jan 28,2016
Jan 28,2016
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Having been with Rivershill as our agent since 2011 and it is now the fifth year with them! The long loyalty from us speaks it all. This is the best agent we'd ever had in our life! We began renting from them with a studio when ...
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Comment on agent fees
Very reasonable agent's fee. especially when those big company keep rising prices.
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Sep 16,2015
Sep 16,2015
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I have been using Mike at Rivershill for the past 4 years and his management of my flat has been excellent. He replies to queries immediately and is prompt and efficient with issues and repairs. I have had complete peace of mind using his service and ...
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Comment on agent fees
I think very reasonable for a great service
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Jun 23,2015
Jun 23,2015
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We were at a 2 bed flat in a large converted Victorian house managed by Rivershill for 3.5yrs.
We have found them to be responsive and helpful with any problems we had. For example the washing machine broke and they had a handyman and a replacement ...
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Jun 21,2015
Jun 21,2015
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Rivershill were my letting agents for two years and I can honestly say thay are the best letting agents I have ever been with (and I have rented a fair few properties). I in fact went back to Rivershill after renting from other agents because ...
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Mar 27,2015
Mar 27,2015
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We've used Rivershill to manage the letting of our property for the last fifteen years. I've found them to be prompt, efficient, professional and courteous, - in fact anything you could ask of such agents really. Even good value for money. They are prepared to ...
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Comment on agent fees
Reasonable fee structure
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Mar 03,2015
Mar 03,2015
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My flat easily rents out, but finding good quality tenants is always tricky. Some agents will get any tenant for your property without doing a proper background check. This can lead to lots of problems, from none payment of rent, complaints from neighbours generally hassle ...
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Comment on agent fees
reasonable for services received
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Feb 17,2015
Feb 17,2015
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I have rented two properties over the last 5 years with Rivershill. One was a house share on Burton Road and the other was a 2 bed flat on Oak House. On both occasions I found whenever there was a request for help with the accommodation (providing ...
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Comment on agent fees
Fair price.
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Feb 06,2015
Feb 06,2015
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Phil and Mike have been finding tenants for my properties for about 10 years. They are by far the best agents I have used in Manchester. Their charges for tenants and landlords are very reasonable. They are polite, efficient, professional and most importantly respectful to prospective ...
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Comment on agent fees
Rivershill fees are very reasonable.
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Dec 15,2014
Dec 15,2014
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I have been uk around 4 years and Riverhill is my 3rd property dealer towhom I dealt with.
I found both (Mike, Philip) very helpful whenever I needed.
They are excellent in service with less fee compare to others agents. my wife also appreciate their behaviour ...
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Comment on agent fees
Their fee is less compare to other agents while service is far better than others .
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Nov 07,2014
Nov 07,2014
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As landlords, we were able to rely completely on Mike for securing good tenants. His sound practical advice and his arranging for economical yet good maintenance gave us great peace of mind. Rivershill's totally professional approach to lettings is to be commended....
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Comment on agent fees
Good value for the excellent service given.
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Oct 14,2014
Oct 14,2014
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I have dealt with this agent over a period of more than ten years. I particularly like to deal with Phil and Mike as they have a real talent in finding the RIGHT tenant for a particular property. I have also had sound advice from ...
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Comment on agent fees
Very reasonable and easy to understand fees.
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Oct 12,2014
Oct 12,2014
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I rent out a couple of flats in the Stockport area and have been using Rivershill for many years to find tenants. They have never failed to locate a suitable tenant for me whenever I have a vacancy and both Phil and Mike have always ...
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Comment on agent fees
Their fees were very reasonable.
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Sep 22,2014
Sep 22,2014
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As a landlady I have always found mr. Connell and mr. Schofield to be very professional in their business dealings. Every request has been adhered to and they have carried out requests without delay and hesitation. I wish every letting agent had their commitment. I ...
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Sep 21,2014
Sep 21,2014
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We've rented in South Manchester with numerous different property companies for over a decade but Mike and Philip at Rivershill are easily the best landlords we have dealt with. One of the best things was how easy and straightforward to moving in process was - ...
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Comment on agent fees
The most reasonable I have ever come across and the fees made sense- unlike so many other companies!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:38 AM 26/06/2014 by allAgents
