67% sales valuation accuracy
33% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
May 09,2018
May 09,2018
2
people found
this helpful
this helpful
I have to only bought my property through this agency but also let it though them. Never again. On buying there was a mysterious last minute buyer which pushed up the price I had to pay and then on letting though them, they presented me with only one potential tenant (for a first class property) and then coerced me into accepting to this tenant's terms though my terms were never uploaded or included in the contract despite promises to the contrary. What's more they made promises to the tenant which I never agreed to keep which set up the tenancy in a very hostile way and caused me immense grief which the manager won't even acknowledge let alone acknowledge their complicity. The manager is also extremely patronising. So snotty. The Primrose Hill branch is managed horrendously. This is not the intimate local estate agency it portends to be - it's actually part of a huge conglomerate and they do business with a shocking disregard for real people. Ive sent a letter roof complaint and their modus operandi is to ignore it rather than address it. Do not go near them! Also interesting that they're not on Google Maps, probably precisely because of their review section.
Comment on agent fees
Their fees are high, I wouldn't have minded if the service wasn't terrible and if the manager had the decency to address a complaint rather than say nothing, and respond only over the phone with patrony. Clearly he's well versed in handling complaints.
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Latest Reviews
16th Nov 2023
reviewed by 'CA MORRIS'
4th Mar 2022
reviewed by 'SAW'
15th Nov 2018
reviewed by 'Ollie'
9th May 2018
reviewed by 'Bob.'
11th Oct 2016
reviewed by 'Anonymous'
Opening Hours
Address
John D Wood & Co
166 Regents Park Road
Primrose Hill,London
Greater London
NW1 8XN
020 7717 5135
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 33% | £620,000 | £620,000 |
| Lettings | 100% | 50% | £1,650 | £3,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Nov 16,2023
Nov 16,2023
0
people found
this helpful
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Kudos to Kate!! She's just amazing. As an overseas landlord, it's nearly impossible to know what's going on in my flat. But Kate is super communicative, and goes above and beyond the call of duty. In addition, I had my flat listed with another agency ...
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Mar 04,2022
Mar 04,2022
1
people found
this helpful
this helpful
Overrated at one star. Came to end of tenancy - agreed deposit return with landlord. Nearly three weeks on and nothing but lame excuse after lame excuse. Also never tell you about faults with properties that they know about. Avoid....
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Nov 15,2018
Nov 15,2018
1
people found
this helpful
this helpful
A pleasure to deal with. The team here a efficient, communicative and friendly - whats not to like? Very Highly recommended...
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May 09,2018
May 09,2018
2
people found
this helpful
this helpful
I have to only bought my property through this agency but also let it though them. Never again. On buying there was a mysterious last minute buyer which pushed up the price I had to pay and then on letting though them, they presented me ...
read full review
read full review
Comment on agent fees
Their fees are high, I wouldn't have minded if the service wasn't terrible and if the manager had the decency to address a complaint rather than say nothing, and respond only over the phone with patrony. Clearly he's well versed in handling complaints.
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Yes
Yes
Oct 11,2016
Oct 11,2016
3
people found
this helpful
this helpful
This is by far the worst letting agency I have rented through. They gave us our keys TWO days after we were supposed to move it. The whole year we rented via them, we had multiple issues with our house and it always took them ...
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Oct 22,2013
Oct 22,2013
0
people found
this helpful
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In my experience, JD Wood offers exceptional service- efficient, friendly and very reliable. Both Stuart Small and Emma Wood went out if their way to be helpful and accommodating to my needs- which is not the norm in most real estate agents. For me, they ...
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Aug 14,2013
Aug 14,2013
1
people found
this helpful
this helpful
I'm a Brit who currently lives between the UK and France. I decided to let my flat in London out in May. The agent first told me they would take 8% commission, and that they would get loads of viewings as they said the flat was ...
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Aug 03,2013
Aug 03,2013
1
people found
this helpful
this helpful
I have to say that I am very disappointed with this agent. As I landlord I instructed John D Wood 8 Weeks prior to my existing tenancy expiring. They marketed my flat with lots of promises, and only achieved 5 viewings in 8 weeks. I later (with two ...
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What agent could do to change your mind?
Been more proactive. The sign of a quality agent is one who gets results in tough timesAttached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
