1 Star Review
May 06,2018
By:
'David'
May 06,2018
Branch: Perth, 74 High Street
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: No
Postcode: PH1
Branch: Perth, 74 High Street
Lettings (as a Landlord)
Rent PCM: £650
Postcode: PH1
7
people found
this helpful
We had a terrible experience with this firm. We had a property in Perth that they managed while we were living in Australia. In April 2016 they advised us that our tenant was leaving. We told them that we wanted to renew carpet and paint the house. They asked if we wanted them to get quotes and we readily agreed since we were in Australia. It took about 5 weeks for them to advise us that they had only been able to get one quote despite their efforts to get more. The quote was from a person they recommended highly. We did not know that the quote came from a relative of the Factor and was the partner of one of his office colleagues at Aberdein Considine. We accepted the quote and the guy turned out to be incompetent and dishonest. We paid him 8000 pounds and he made a complete mess and grossly overcharged for materials. We had to bring in other tradesmen to fix things at a cost of over 10000 pounds. Aberdein Considine did not dispute that the contractor had made a mess but said they could not be held responsible. We said they had a duty of care when recommending a tradesmen and they had a clear conflict of interest in this situation. They claimed there was no proof they had recommended the contractor even though there was no way we could have found this contractor ourselves. Since all the recommendations were made by phone, it was our word against theirs that they had recommended this "tradesman". They felt no guilt or shame at putting us in this situation. I would be very careful in dealing with this company as their ethics are highly questionable in our view.
Comment on agent fees
Their fees were typical of the industry.
7
people found
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