100% lettings valuation accuracy
71% lettings fee satisfaction
May 02,2018
May 02,2018
5
people found
this helpful
this helpful
Firstly. On getting your check in inventory check photos they will do them in LOW light and at a distance. On check out they will do them in good light and close ups. Make sure you take the same photos but high quality.
Also the deposit should have been lodged with TDS when I contacted them they didn't have it Leaders keep it. All that interest they make. Also they have a agreement with the 2 cleaning companies they recommend and they get a percentage of any work done guess what a little light cleaning required even when you show them photos we had improved on cleaning from check in.
Made no difference.
The hob and oven where not suitable and Della had advised landlord mr Beddingfield it should be replaced guess what he said No we asked if we could change it as it didn't hold temperature and he said at our cost he did decide to go half's. So big of him cheap skate landlord and when we moved out we couldn't take it of get any money back as leaders had not look after our interests by making a clause in contract so a £650 oven hob he got for £340 So please we could help him out he must need the money.
So be very careful with leaders don't trust them.
Also the deposit should have been lodged with TDS when I contacted them they didn't have it Leaders keep it. All that interest they make. Also they have a agreement with the 2 cleaning companies they recommend and they get a percentage of any work done guess what a little light cleaning required even when you show them photos we had improved on cleaning from check in.
Made no difference.
The hob and oven where not suitable and Della had advised landlord mr Beddingfield it should be replaced guess what he said No we asked if we could change it as it didn't hold temperature and he said at our cost he did decide to go half's. So big of him cheap skate landlord and when we moved out we couldn't take it of get any money back as leaders had not look after our interests by making a clause in contract so a £650 oven hob he got for £340 So please we could help him out he must need the money.
So be very careful with leaders don't trust them.
Comment on agent fees
Extortion
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Latest Reviews
22nd Dec 2021
reviewed by 'Mr&Mrs Johnstone'
12th Apr 2021
reviewed by 'Ermston'
15th Jan 2020
reviewed by 'Louis'
15th May 2019
reviewed by 'Sima'
Opening Hours
Address
Leaders
178 Bridge Road
Sarisbury Green
Southampton
Hampshire
SO31 7EH
01489 573999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 71% | £645 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 2 | 3 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
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Dec 22,2021
Dec 22,2021
0
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Leaders in Sarisbury have been dealing with our rental properties for 20 years. Karen Arkell the Manager has always been professional, as has Judy and Aileen. courteous and obliging and more recently Justin has been assisting with our rental property. He has been very accommodating, nothing ...
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Apr 12,2021
Apr 12,2021
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As a new landlord with Leaders, Im very satisfied with the efficient, knowledgeable and friendly service received in the set up finding tenants. The process managed by Karen Arkell has been clear, efficient and well managed. Justin has been very helpful in keeping me informed ...
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Jan 15,2020
Jan 15,2020
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Great team at leaders Sarisbury Green all ver y helpful and knowledgable. Fast, efficient letting agents. Great help from Julie she guided us through the whole process....
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Jan 09,2020
Jan 09,2020
0
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I cannot praise staff member Judy Davis enough for her totally professional, always sensible, kind and friendly help throughout all of the years I have been letting my property though Leaders.
Judy has informed me that she will be retiring next month and I know ...
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May 15,2019
May 15,2019
4
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Please for your own good just use a different agency or OpenRent.
I had the most horrible experience and don't wish this stress on my worst enemy....
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Comment on agent fees
Just ridiculous
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Feb 19,2019
Feb 19,2019
0
people found
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I couldn't be happier with the friendly and reliable customer service that I have always got from leaders. Aileen especially can not do enough to help, and her visits are always a pleasure...
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Comment on agent fees
In line with expectations
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May 02,2018
May 02,2018
5
people found
this helpful
this helpful
Firstly. On getting your check in inventory check photos they will do them in LOW light and at a distance. On check out they will do them in good light and close ups. Make sure you take the same photos but high quality.
Also the ...
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Comment on agent fees
Extortion
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Oct 26,2017
Oct 26,2017
0
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As a landlord I have been with a Leaders for some years. They became my agents when the one I had been with sold out and I was just told that Leaders would be looking after my properties. At first I was not happy. I ...
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Comment on agent fees
The fees forvthiscagent were good.
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Mar 15,2012
Mar 15,2012
16
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I am so happy I am not the only one that has experienced leaders to such a bad level!!!!! I absolutely hate them! They kept on taking more and more money from our deposit, so in the end I just told them to stick it ...
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What agent could do to change your mind?
Rubbish!!!!!!!!! Should let tenants back into the properies to sort faults that we're there when moving in but then you want them sorted!!! Absolute scum. I will be taking this experience further! I'm disgusted how you can treat people like this!!!!!!Attached Filesnbsp;
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Nov 07, 2012
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I am sorry that Kayleigh appears to have such a poor view of Leaders. We always provide tenants with a full inventory at the commencement of the tenancy and give every opportunity for tenants to report discrepancies. Charges were made against the deposit, the bulk of which was for compensating the landlord for the multiple cigarette burns in the lounge carpet and damage caused by her dog. This deposit was protected, as are all our deposits and therefore any appeal could be made to The Disput ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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