Duke Letting and Property Management
Uckfield, TN22
3/5, 8 reviews
50% recommended
80% lettings valuation accuracy
71% lettings fee satisfaction

“Excellent Service...”

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May 03,2018
Minithumbup
By: 'Sylvia'
May 03,2018
1 people found
this helpful
Duke Letting have recently let a property for me on behalf of my friend who lives abroad.
Their attention to detail and service provided was excellent and the process was smooth from start to finish.
Would highly recommend this agent and would use them again.
Comment on agent fees
Agent Fees good
Was this helpful? Yes

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Opening Hours
Address

Duke Letting and Property Management
94B High Street
Uckfield
East Sussex
TN22 1PU
01825 76486

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 80% 71% £625 £1,195
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 1 1 0 0 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Unethical and poorly managed opportunists...”

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May 26,2023
Minithumbdown
By: 'Charles Dee'
May 26,2023
0 people found
this helpful
Focused solely on quick wins. If you fit their criteria - ideally unmarried young professional you're in. Otherwise watch out. They are amateur and their practices are suspect....
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Was this helpful? Yes
By: Rod
Jun 06, 2023
View all comments (1)
Sorry to hear you were not happy with the service you received. We act on behalf of our Landlords and their instructions for the tenants they would like in their property. We send out an email asking questions to ascertain what prospective tenants are looking for so as not to waste anyone's time. ...

“Once again used Duke Letting and was as ever ......”

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Dec 15,2020
Minithumbup
Rod
By: 'Sylvia'
Dec 15,2020
0 people found
this helpful
Once again used Duke Letting and was as ever impressed with their attention to detail and professional approach in letting our property. Many, Many thanks to Rod and his very good team....
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“Duke Letting are excellent agents...”

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Aug 16,2019
Minithumbup
Rod
By: 'Rosamund'
Aug 16,2019
0 people found
this helpful
Duke Letting have rented out my property for over 20 years. They have been very efficient in dealing with all the Landlord legal requirements and necessary certification. They notify me when repairs or replacements are required and organise these on my behalf. Their staff have always ...
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“I have been a tenant of Duke letting for 11......”

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Aug 14,2019
Minithumbup
By: 'Deborah'
Aug 14,2019
0 people found
this helpful
I have been a tenant of Duke letting for 11years and have always found the staff to be friendly and helpful. Any problems have been sorted out swiftly and to a very high standard....
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“Excellent Service...”

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May 03,2018
Minithumbup
By: 'Sylvia'
May 03,2018
1 people found
this helpful
Duke Letting have recently let a property for me on behalf of my friend who lives abroad. Their attention to detail and service provided was excellent and the process was smooth from start to finish. Would highly recommend this agent and would use them again....
read full review
Comment on agent fees
Agent Fees good
Was this helpful? Yes

“Dealing with this agent is a truly bizarre and awful ......”

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Feb 25,2016
Minithumbdown
By: 'locallassie'
Feb 25,2016
5 people found
this helpful
Dealing with this agent is a truly bizarre and awful experience. The office is run by very rude and condescending ladies (remind you of the most inept and hateful teacher you ever had). The service is slow, unprofessional and lazy (playing with mobiles during appointments, ...
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Was this helpful? Yes
By: Roderick Carmichael
Mar 07, 2017
View all comments (1)
My apologies if you found that you did not get on with our staff. We have been letting and managing properties in Uckfield and the area for over 20 years and get many testimonials praising our work. Sometimes things don't go your way and referencing takes longer than you expect and this may feel like we are acting slowly but in fact it is showing that we acting professionally on behalf of the landlord. Do please call in and discuss this if you would like. ...

“The worst estate agents I have ever dealt with. Enquired ......”

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Jun 18,2014
Minithumbdown
By: 'Uckfield'
Jun 18,2014
4 people found
this helpful
The worst estate agents I have ever dealt with. Enquired multiple times through RightMove regarding a particular property. Not once did I get a response. They then reduced the price of the property I was interested in, despite the fact I was trying to rent ...
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What agent could do to change your mind?
Answer your enquiries. Stop victimising people. Tell landlords whose prices you reduce; why - you don't answer enquiries.
Attached Filesnbsp;
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By: Roderick Carmichael
Jan 11, 2016
View all comments (1)
Since this "review" was left anonymously I have no idea who this person was but it is very likely that we simply did not have a property that was right for them. As for the comment "we do not cater for people like you". Does that seem likely, or is it more likely that we said "we do not have anything for you at the moment" or "the landlord of this property does not allow pets/benefits claimants/children/ unemployed/low paid workers or any of the above. We are agents and it is not us who decides ...

“When I moved into the property I was assured that ......”

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Oct 09,2013
Minithumbdown
By: 'the'
Oct 09,2013
4 people found
this helpful
When I moved into the property I was assured that the carpet had been cleaned even though they looked dirty to me and six months later I was charged £80 for the inconvenience of cleaning the carpets that where in the same condition as when I ...
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What agent could do to change your mind?
buck up your idea's
Attached Filesnbsp;
Was this helpful? Yes
By: Rod Carmichael
Jan 11, 2016
View all comments (1)
I have only just seen this "review". As the tenant is anonymous I do not know which property of the hundreds we let and manage this is or who the tenant was. All carpets are cleaned prior to tenancies starting. Clearly no-one is going to bother to leave good comments on a website like this and with no proper right of reply by the agent it gives a totally inaccurate view of our service. We have been in business for 20 years. Since 2007 not one of our managed tenancies has ended in a dispute with ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Duke Letting and Property Management, Uckfield TN22 1PU



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