100% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
99% lettings fee satisfaction
Apr 26,2018
Apr 26,2018
3
people found
this helpful
this helpful
A complete cockup of the full management of my flat. They sent me an invoice of an electrical company to be paid direct by me as agreed which I did. They deducted it from my rent as well as the estimate (twice) which they paid to the company. I had to arrange direct with SJM to be reimbursed and the estimate should not have been paid. It has been repaid by SJM to K&C which cannot trace the refund and keeps me waiting for my money. And initially no response to my emails. I am still waiting for my money and the acknowledgement of my cancellation of full management following the utter incompetence of J&C. Never had any problems with Jacobs Steel before the take over.
Comment on agent fees
Not justified considering the inexistant service and the problem is still unsolved.
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Jul 02, 2019
I totally agree with all aspects of the above review. They are very quick to take monies from landlords, and very slow to refund it. They often invoice twice for the same thing, and hold on to monies that they have no right to do. I would not recommend them either. Aug 31, 2018
King and chasemore are a joke and hide charges. The service is poor coming from remnants and landlords experience. The offices are manned by juniors and adds to the extremely poor if not non-existent service.
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Latest Reviews
6th Jun 2019
reviewed by 'Graham'
19th Apr 2019
reviewed by 'Kamar'
26th Apr 2018
reviewed by 'H.'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £185,000 | £185,000 |
| Lettings | 80% | 99% | £920 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 1 | 0 | 1 | 0 | 2 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 19,2021
Nov 19,2021
0
people found
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Lauren Whitehead looked after us from the start. Extremely professional friendly and efficient. Highly recommend her …thank you Lauren.
Would like to mention Ashling and Rebecca also very friendly and efficient.
Lauren was our first port of call and lead the way.
The whole process ...
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Feb 18,2021
Feb 18,2021
0
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Very helpful, always smiling and quick responding for my requests. I would recommend to everyone ! Rebecca explained to me everything and helped with all. Really good experience ! Maria helps with every problem that I had, big thank you for you!...
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Aug 11,2020
Aug 11,2020
0
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Fantastic Service
Mel, Rebecca & Jessica have provided us fantastic service for over 5 years. They assist closing the deal and always go the extra mile to ensure our tenants settle in quickly and smoothly...
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Jun 06,2019
Jun 06,2019
5
people found
this helpful
this helpful
We have trying to buy a property from King and chasemore for over a month. Since the beginning the service and quality received from them has been awful. Despite being allocated a sales person for the after offer side of the sale, they have been ...
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Comment on agent fees
No idea as I'm buying not selling
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Apr 19,2019
Apr 19,2019
2
people found
this helpful
this helpful
From start to finish, pure disappointment and frustration.
- 4 days to get the house online. I asked for Thursday, the house was released Friday after 4pm
- Pictures were very amateur and didn't bring the best of my house. I am an amateur photographer and ...
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Apr 26,2018
Apr 26,2018
3
people found
this helpful
this helpful
A complete cockup of the full management of my flat. They sent me an invoice of an electrical company to be paid direct by me as agreed which I did. They deducted it from my rent as well as the estimate (twice) which they paid ...
read full review
read full review
Comment on agent fees
Not justified considering the inexistant service and the problem is still unsolved.
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Yes
Jul 02, 2019
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(2)
I totally agree with all aspects of the above review. They are very quick to take monies from landlords, and very slow to refund it. They often invoice twice for the same thing, and hold on to monies that they have no right to do. I would not recommend them either. ...
Jul 12,2017
Jul 12,2017
0
people found
this helpful
this helpful
We recently completed on a very difficult sale and purchase with King and Chasemore Horley branch.
Megan has been absolutley amazing throughout the process which has taken in total a year.
She went above and beyond on several occasions and more importantly was always on ...
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Apr 22,2017
Apr 22,2017
0
people found
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I can't thank Sammy at King & Chasemore Worthing enough for everything she did for us. From the moment we put an offer in on our property to the day we completed she was an absolute star. Sammy was easy to contact, kept us updated non ...
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Dec 05,2016
Dec 05,2016
0
people found
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recently completed on my property sale with King and Chasemore Worthing which has been going on for several months now and was kept updated through out the whole process by Mark and Sammi. Always friendly, genuine advice and really listened to me and what I ...
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Comment on agent fees
Reasonable
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Feb 03,2015
Feb 03,2015
4
people found
this helpful
this helpful
I have a very big complaint about your worthing lettings office
I rented my house out on march 2014 for a year 6 month break clause
I dealt with Jessica Through all the paper work, but then it was passed over to the accounts manager Maria Coysh
...
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Comment on agent fees
‚£115.00 to do nothing is a lot when landlord chases rent themselves
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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