67% lettings valuation accuracy
89% lettings fee satisfaction
Jul 29,2012
Jul 29,2012
10
people found
this helpful
this helpful
Since we have moved in I had a few issues, which are highly effected on my bills. I reported all these issues, but the problems were never been fixed.
I was waiting 3 months to get a key for the cellar where the electricity meter is, I have got an estimated bill for £500 pounds, because I didn't have access to read my meter.
Before we moved in they called me in every hour to get the money sorted, so to pay the deposit and all the rest, so it seemed that we were very important for them...after we moved in, they just didn't care.
Unfortunately I can't say any positives about their services.
I was waiting 3 months to get a key for the cellar where the electricity meter is, I have got an estimated bill for £500 pounds, because I didn't have access to read my meter.
Before we moved in they called me in every hour to get the money sorted, so to pay the deposit and all the rest, so it seemed that we were very important for them...after we moved in, they just didn't care.
Unfortunately I can't say any positives about their services.
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Latest Reviews
1st Mar 2024
reviewed by 'Minakshi'
2nd Jan 2024
reviewed by 'ahmad'
5th May 2021
reviewed by 'Jessie'
1st Apr 2021
reviewed by 'Andrew'
6th Feb 2021
reviewed by 'Irene'
5th Jan 2021
reviewed by 'joshua'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 67% | 89% | £700 | £900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 5 | 4 | 0 | 0 | 0 | 0 | 1 | 0 |
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Mar 01,2024
Mar 01,2024
0
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Such a creep ! These people won’t even find a place in hell. I would never recommend them to anyone...
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Jan 02,2024
Jan 02,2024
1
people found
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The best agents fool and rob people with their hard-earned money. We recently let one of the properties through, which was full of mould. I have requested that they work on them and get the same fixed, but it's been almost 20 days and the resolution ...
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May 05,2021
May 05,2021
0
people found
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Thankyou so much Nikki for all your help recently. The boiler problem was so good to have sorted and I really appreciate the heater that your colleague dropped off after her shift. My little boy is thrilled to be back in the bath! Thankyou also ...
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Apr 01,2021
Apr 01,2021
0
people found
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Nikki at the guildford branch has been amazing, she helped me sort out my property issues. Haart are very lucky to have such a conscientious employee, kelp up the great work.
Thanks
Andrew Hing...
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Mar 17, 2023
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Francisco Pinto in Guildford was wonderful. He was very kind and patient, and always considerate of me.He can think of the needs of the customers in advance. What a lucky thing to have met him! ...
Feb 06,2021
Feb 06,2021
0
people found
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I rent a flat in Farnborough, and whenever i have a maintenace or other issue, Amanda Keogh from the Fleet branch, has always been there to help and to keep me informed with regular updates.
Many thanks, keep up the good job...
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Jan 05,2021
Jan 05,2021
0
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I had late interest in a property to rent, and thanks to Adam Wilson and his colleague they were able to fit me in for a viewing that day. Adam was very pleasant and you could easily tell the passion he has for his job. ...
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Dec 02,2020
Dec 02,2020
0
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It has been a pleasure to rent through Haart Letting Guildford. Recently had an issue with the central heating and both Lejla Simon and Nikki Jenkins were super helpful and responsive and had the engineer here within the hour to sort it. Much appreciated....
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Apr 01,2020
Apr 01,2020
0
people found
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Absolutely fantastic service by Emily and Vicky of haart Lettings, Guildford. Given the current stressful siutation, they were always polite and friendly on the phone, couldnt do enough to help and I was kept informed at all stages. Easily the best letting experience I have ...
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Jan 18,2019
Jan 18,2019
0
people found
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To single out any individual is unfair on the excellent and professional service offered by all.
However, Nikki is new to the team and deserves praise for embracing the professional work ethnic.
I ca't thank (you all) enough
Regards
John...
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Good
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Jan 18, 2019
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Dear Mr Westlake,
We are all really touched by your lovely comments, thank you.
It is heartfelt to know that you have confidence in us, in our
attempts to do our very best for you.
With sincere thanks and best wishes.
Nikki@Haart ...
Jan 06,2019
Jan 06,2019
0
people found
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We have used Haarts for letting properties for over 20 years and have always found them to be very proffesional . The staff at the moment are no exception and recently Nikki has dealt with our couple of issues very well and kept us up to date ...
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Comment on agent fees
Not sure of other agents fees as we have always been with Haarts
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Dec 19,2018
Dec 19,2018
0
people found
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Nicola is bright and very helpful. She has a responsive and understanding approach. We appreciate that she always follows up and her input is useful. She has provided high value assistance in managing our property....
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Jul 29,2012
Jul 29,2012
10
people found
this helpful
this helpful
Since we have moved in I had a few issues, which are highly effected on my bills. I reported all these issues, but the problems were never been fixed.
I was waiting 3 months to get a key for the cellar where the electricity meter is, ...
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Mar 12,2012
Mar 12,2012
8
people found
this helpful
this helpful
Not very happy about the way I was treated. To the tennant its a "First come first served offering" when in reality, they gather a load of offers and take them together to the landlord. Had they told me that my original offer had been ...
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