100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction
Apr 23,2018
Apr 23,2018
1
people found
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I went to view 2 properties with slinn residential. I was met by a gentleman whom couldn't answer any questions. his remarks were you âwill have to ask Jillianâ I replied is that the owner he replied âno afraid to say my wife. I was interested in one property however the bathroom was mouldy âI mentioned I would be interested if the bathroom was mould free his remark was oh well!!! . I then thought I need to speak with Jillian slinn with my interest but concerns with the mess & the mould she spoke to me like a child âI will have to go & see this property to see if I was actually speaking the truth !! After receiving a call the following day to be told yes the bathroom is mouldy & it will be cleaned âyou cannot clean mouldâ. I was then pushed to make my mind up with no reassurance. It was agreed that a document would be sent for references but I needed to send this back by Sunday night to stop others from viewing however after opening the attachement their were a few questions I needed to ask so I decided to ring Jillian first thing Monday morning she was rude & sharp couldn't be bothered only interested in receiving the doc with payment. I was also being pushed to move in sooner then later because the tenants wanted to move by 5/5/18. Which is next week ??? When I placed my concerns on how can the work be carried out before I move in ? I also mentioned that just because I am renting it still going to be my home . Jillian's reply via email with no phone call no reassurance just short & sharp âI think it's best we don't move forward with this â
Which makes me think that no work was going to be carried out all Jillian was focused on was the fees . & being spoken to as if I was dirt on her shoe . No customer service no politeness just rude
Which makes me think that no work was going to be carried out all Jillian was focused on was the fees . & being spoken to as if I was dirt on her shoe . No customer service no politeness just rude
Comment on agent fees
Bad bad bad . Not sure how this company is still going with that attitude Having been in customer service for 35 yrs this is the first time I have written a review on any company completely lost for words
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May 06, 2019
Property holding with Slinn residential have always been handled with the utmost respect and quality to all parties involved. If you state that your experience was poor then I am assured that this was merely an misunderstanding on your part.
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Latest Reviews
28th Jul 2019
reviewed by 'Susan'
23rd Apr 2018
reviewed by 'Disbelieve'
Opening Hours
Address
Slinn Residential
The Little House Sandy Lane
Northampton
Northamptonshire
NN6 8AX
01604 84799
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 50% | 99% | £650 | £795 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 05,2024
Dec 05,2024
0
people found
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Appalling customer service from Jill Slinn
When visiting the property she hung around for 30 minutes inconveniencing me just chatting.
Can’t properly organise a contractor and fails to communicate effectively.
This organisation needs a top down restructure....
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Mar 15,2021
Mar 15,2021
0
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Great service, would recommend!
Sold property through Slinn residential, the service was great, the staff knowledgeable and professional, made it an easy and stress-free process!...
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Jul 28,2019
Jul 28,2019
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Always secured excellent tenants for me. Jill is professional and a good judge of character. I feel Jill is thorough when checking details and credit checks of prospective tenants. I highly recommend Slinn Residential...
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Apr 23,2018
Apr 23,2018
1
people found
this helpful
this helpful
I went to view 2 properties with slinn residential. I was met by a gentleman whom couldn't answer any questions. his remarks were you âwill have to ask Jillianâ I replied is that the owner he replied âno afraid to say my wife. I was interested ...
read full review
read full review
Comment on agent fees
Bad bad bad . Not sure how this company is still going with that attitude Having been in customer service for 35 yrs this is the first time I have written a review on any company completely lost for words
Was this helpful?
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Yes
May 06, 2019
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Property holding with Slinn residential have always been handled with the utmost respect and quality to all parties involved. If you state that your experience was poor then I am assured that this was merely an misunderstanding on your part. ...
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