95% sales valuation accuracy
97% sales fee satisfaction
Apr 23,2018
Apr 23,2018
3
people found
this helpful
this helpful
Just had a call from solicitor. Turns out the 'cash buyers' have a property to sell. Found out from my solicitor, not manning Stainton, obviously no check for funds.
Other grievances:
Left special written instructions with labelled key to show the garage attached to my flat, and then was asked twice which garage was mine after many viewings already completed so obviously not showing off the garage.
Had to specifically request a for sale board outside and was told the management company would just take it down so they hadn't bothered. In fact a rival estate agent had a board up outside for one of the other flats, no problem. When I explained this she said 'oh OK well we'll get that sorted then'. Even though I've been specifically charged for a bill board they weren't going to bother, or even tell me about it.
The estate agent refused an offer on my behalf without informing me. Regardless of price should always let seller know of any offers.
As soon as the sale was agreed I was assigned to another member of staff who is very difficult to get hold of. Voice mail says 'on another line' will get back to you. Continuously leaving messages.
Just so annoyed with the whole process. They aren't even the cheapest option. Can't believe we accepted an offer based on the promise of a quick sale to a cash buyer when manning Stainton didn't get any proof that the funds existed. Unprofessional and decietful
Other grievances:
Left special written instructions with labelled key to show the garage attached to my flat, and then was asked twice which garage was mine after many viewings already completed so obviously not showing off the garage.
Had to specifically request a for sale board outside and was told the management company would just take it down so they hadn't bothered. In fact a rival estate agent had a board up outside for one of the other flats, no problem. When I explained this she said 'oh OK well we'll get that sorted then'. Even though I've been specifically charged for a bill board they weren't going to bother, or even tell me about it.
The estate agent refused an offer on my behalf without informing me. Regardless of price should always let seller know of any offers.
As soon as the sale was agreed I was assigned to another member of staff who is very difficult to get hold of. Voice mail says 'on another line' will get back to you. Continuously leaving messages.
Just so annoyed with the whole process. They aren't even the cheapest option. Can't believe we accepted an offer based on the promise of a quick sale to a cash buyer when manning Stainton didn't get any proof that the funds existed. Unprofessional and decietful
Comment on agent fees
Bad.
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Latest Reviews
8th Sep 2024
reviewed by 'J'
5th Aug 2023
reviewed by 'martyn'
19th May 2023
reviewed by 'Ellie'
18th Apr 2023
reviewed by 'Mrs Wendy Magee'
14th Apr 2023
reviewed by 'Ali & Zoë'
Opening Hours
Address
Manning Stainton
2 Shadwell Lane
Moortown,Leeds
West Yorkshire
LS17 6DR
0113 237 0211
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £35,000 | £4,500,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 1 | 9 | 2 | 303 | 4 | 180 | 6 | 26 | 2 |
Areas covered
- LS17
- Alwoodley - Bardsey - Chapel Allerton - Collingham - Harewood - Linton - Meanwood
- Moortown - Scarcroft - Shadwell - Shadwell Village - horner - Wike
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 08,2024
Sep 08,2024
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I rented through this company and would advise anyone not to do so. There was a rental month ending on 29th of the month. My new property was available earlier so I handed in the keys on 13th. Now the goal posts have moved and ...
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Aug 05,2023
Aug 05,2023
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I recently sold a semi in Moortown area. In spite of requiring a good deal of refurbishment it was sold quickly and efficiently by the sales team at the Moortown office. Communication throughout was excellent, with particular mention for Rochelle and Gemma....
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May 19,2023
May 19,2023
0
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Louis Craggs who helped me at the end of my tenancy with the deposit process etc was very kind and helpful throughout.
The letting agency as a whole is not very responsive. If you need something fixing you will have to continuously push for it....
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May 11,2023
May 11,2023
0
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Taleb Almohammad was efficient in his response and very courteous. Really pleased with his personal service and professionalism. We hope to deal with him again....
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Apr 18,2023
Apr 18,2023
0
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We were delighted with the continual support we received whilst our purchase progressed and the way that staff liaised with the professionals involved....
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Apr 14,2023
Apr 14,2023
0
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Yvonne was very professional, always understanding and calm throughout our sale and purchase. Always responded to emails and messages promptly and made a stressful much easier. We’re now settling in to our new home which wouldn’t have been possible without all Yvonne’s ...
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Apr 14,2023
Apr 14,2023
0
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Sammy was exceptionally helpful to us to be able find our new family home. She is professional and polite and always provided swift responses to all our queries. It was a pleasure working with her throughout the sale and purchase process....
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Apr 04,2023
Apr 04,2023
0
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This is the second time I have had dealings with Samantha, she is very good, conscientious and polite. She is a credit to the company....
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Apr 04,2023
Apr 04,2023
0
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Samantha Dodds is an exceptionally knowledgeable, professional and helpful estate agent associate that I had the pleasure of dealing with. Sammy knows the property very well and any question you may have she would either give you the answer straight away or will research and ...
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Mar 24,2023
Mar 24,2023
0
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Overall good experience during our 3 years with Gurpreet. Issues were resolved an no hidden fees. Would recommend using Manning Stainton...
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Feb 01,2023
Feb 01,2023
0
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I have been supporting my father to purchase a flat in Thackrah Court . As we live several hours away we were supported by the team at the Moortown agents. From arranging the visit with Shelley who was great and ensured dad was not rushed . The ...
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Jan 25,2023
Jan 25,2023
0
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Samantha has instrumental in helping me get my offer in. With her quick response and guidance on the necessary steps throughout the purchasing, as a first time buyer, this has been so beneficial to me.
I’m so great full that Samantha was dealing with ...
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Jan 17,2023
Jan 17,2023
0
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Samantha has made the whole process of selling our mother's property much easier. She has dealt with all our queries promptly and efficiently....
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Dec 28,2022
Dec 28,2022
0
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Helpful and friendly support throughout the process of selling my property. I found this to be a very efficient and professional service....
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Nov 15,2022
Nov 15,2022
0
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Samantha has been wonderful during the sales process - really clear communication and regular updates, she's been a joy to work with...
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Oct 31,2022
Oct 31,2022
0
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Eliana was amazing, I chose terrible solicitors who made everything difficult but Eliana helped every step of the way. I own a company and we believe customer service is the most important attribute you can have, Eliana takes this philosopy to a whole new level, ...
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Oct 11,2022
Oct 11,2022
0
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Great service, friendly, efficient and knowledgeable.
Jon McCall, Samantha Dodds, Gemma Sheldon and Rochelle (sorry Rochelle, don't have your last name) guided us through each step and kept us up to date on each development, all this with the added complications of the restrictions of ...
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Sep 27,2022
Sep 27,2022
0
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Manning Station helped me with purchasing my first house, they where very professional and straight to the point, I would highly recommend them anytime!...
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Sep 23,2022
Sep 23,2022
0
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Mannings Stainton have sold my parents house for us this summer. From start to finish the whole process has been handled swiftly and professionally. Thank you in particular to Karly Bibby who has been outstanding all the way through, particularly in the final weeks and ...
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Sep 23, 2022
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(1)
Dear Kate,
Thank you so much for this it means so much, if you need me you know where I am I will be happy to help you, I also wish you all the best for the future. ...
Sep 22,2022
Sep 22,2022
0
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Karly Bibby
Thank you so much for your help with buying our new home. You made the process simple and easy to understand for us, and we appreciated your patience and expertise. Your insight was extremely valuable to us and I don’t think we ...
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Sep 22, 2022
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(1)
Dear Razza,
Thank you so much for your kind words it was my pleasure and I wish you all the best in your new home. If you need me for anything I will be happy to help you.
Kind Reagrds Karly ...
Aug 31,2022
Aug 31,2022
0
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Max Pollard has been immensely helpful throughout, assisting with various issues the flat had (e.g. broken washing machine, and a ceiling leak caused by the upstairs flat). He was prompt and effective, and replied in a reasonable time frame. If there were any urgent ...
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Aug 30,2022
Aug 30,2022
0
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Super speedy and stress free service. The staff at Manning Stainton are always polite and a pleasure to do business with....
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Jul 27,2022
Jul 27,2022
1
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From the minute we engaged with Karly, she has been extremely professional, efficient and attentive. Any questions I asked, she’s came back to me promptly and she was always available whenever I called from beginning to end. Would highly recommend Karly....
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Jul 27, 2022
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Thank you so much for taking the time to leave me a review you have n=been a pleasure to deal with and if you need me for anything in the future please feel free to contact me at the Moortown branch - all the best with your new build. ...
Jul 27,2022
Jul 27,2022
0
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From the minute we engaged with Karly, she has been extremely professional, efficient and attentive. Any questions I asked, she's came back to me promptly and she was always available whenever I called from beginning to end. Would highly recommend Karly....
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Aug 25, 2022
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Thank you for taking the time to write a review - I would like to wish you all the best for the future and i hope you love your new home. ...
Jul 25,2022
Jul 25,2022
0
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In this ever changing environment
It has been a pleasure to have prompt and engaging dialogue consistently throughput Max Pollards early tenure as property manager (5MC).
Issues have been dealt with efficiently and professionally.
Which hasn’t always been the case With Mannings!!
We look ...
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Jul 19,2022
Jul 19,2022
0
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Sale agreed in under a week.
Very happy with the service and the time and care taken by Mannings to achieve this. Special thanks to Karly Bibby for regular updates and advice...
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Aug 25, 2022
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It was my pleasure Kate, If there is anything else you need you know where to find me. ...
Jul 18,2022
Jul 18,2022
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A very special thank you to Karly Bibby, who went well beyond what I could have expected in supporting me in completing and assembling all that was required....
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Jul 18, 2022
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Thank you John for taking the time to leave such a lovely review - I hope you enjoy your new home if you need me for anything at all please feel free to contact me in the Moortown Branch. ...
Jun 28,2022
Jun 28,2022
0
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Carly was very good at communicating appointments and giving feedback even where negative. It was a difficult market and whilst she kept positive I had to be proactive on discussing a change of plan such as reduction to price. I understand this was her first ...
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Jun 28, 2022
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Thank you for your review and I hope you have a speedy exchange and completion . If you need anything more from me please feel free to contact me in branch. ...
Jun 22,2022
Jun 22,2022
0
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A very efficient friendly helpful estate agent
My negotiator Karly Bibby went above and beyond what was expected of her
Nothing was too much trouble, it made
my house move much less stressful than anticipated....
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Jun 22, 2022
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Thank you so much for your kind words, You have been a pleasure to deal with and I will miss speaking to you daily.
I wish you the very best for the future. Thank you again. ...
Jun 21,2022
Jun 21,2022
0
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We recently completed the purchase of our new home and we wanted to drop a note to say a big thank you to Michelle Haworth and team at the Manning Stainton, Moortown branch for all their professionalism and dedication which helped complete our sale under ...
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Jun 28, 2022
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Thank you for your kind words. It was a pleasure helping you with buying your new home! I hope you and your family will be very happy there. ...
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Last updated at 12:16 PM 22/03/2022 by allAgents
Best Estate Agent in LS17 
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