Belvoir
Liverpool Central, Liverpool, L1
4.9/5, 392 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
99% lettings fee satisfaction

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“Poor...”

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Apr 23,2018
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By: 'Unhappy'
Apr 23,2018
0 people found
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When we moved in to the flat it was dirty (even breadcrumbs on the floor of the kitchen, almost clogged drains and everything in between), the power had been cut and didn't get fixed for 3 days, fridge didn't work when the power was back, washing machine drawer (for the detergent and fabric softener) was black due to mould, kitchen had a leak some time during the first 3 months, we now have another, much worse leak that left the bathroom floor covered in water and we do not know where it comes from, the inventory list was done poorly (not all the plugs were listed, even missed out on a heater so we ended up doing the whole inventory for you), we still have no working alarm, the doorbell isn't working, the extractor fans in the en-suite and bathroom are not working and this is 10 months after we moved in. The main bed was broken and not usable when we moved in, same with several of the dining chairs, one of the wardrobes, two night stands and a chest of drawers and it took months to get out of the already limited space in the apartment so it felt more like a storage for broken furniture than a place to live. The spare bed in the 2nd bedroom is about to fall apart as is the case with the rest of the dining chairs, the coffee table, dining table and the other wardrobe. The sofa which is possibly supposed to be black leather is more green than anything and when it gets warm it's smelly (smells of sweat). So great job making moving seem easier than continuing to stay at one of your places and we cannot wait to get out the place.
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By: Dean Mcvay
Apr 24, 2018
Good afternoon. Sorry to read this & that you are having these problems, could you please contact us on 0151 231 1613 or email us [email protected] and we can discuss this issue further & look to get them resolved asap. Thank you.

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Latest Reviews

View all Reviews 392
13th Nov 2024
reviewed by 'Philip'
“Great experience right through my tenancy - easy to contact and always available to help. Rebecca was amazing when we ......”
30th Oct 2024
reviewed by 'Diana'
“Requests are easy to place via their portal and they're always promptly addressed. Very satisfied!...”
29th Oct 2024
reviewed by 'Brad M'
“Would recommend, made things very simple for me. Everyone involved was really friendly and helpful....”
2nd Oct 2024
reviewed by 'Mark m'
“Helpful friendly service, who make themselves available to answer any queries you have regard the property and it’s inner ......”
12th Sep 2024
reviewed by 'Rona Hall'
“We feel we've been very fortunate to have the team at Belvoir Central looking after our flats in Liverpool for 7 ......”
12th Sep 2024
reviewed by 'Didem Gurcay'
“Belvoir Liverpool is efficient, customer oriented, polite, informative, very quick in taking action and very helpful with everything. Nice people. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
20 Sir Thomas Street
Liverpool
Merseyside
L1 6BW
0151 231 1613

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £75,000 £2,550,000
Lettings 95% 99% £375 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
151 4 160 3 18 0 15 1 38 2
Areas covered
Services offered
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  • Block Management
  • Surveys
  • Conveyancing
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“Great experience...”

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Nov 13,2024
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Rebecca
By: 'Philip'
Nov 13,2024
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Great experience right through my tenancy - easy to contact and always available to help. Rebecca was amazing when we moved out, so helpful. Would definitely recommend...
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“Prompt and professional...”

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Oct 30,2024
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Kyle
By: 'Diana'
Oct 30,2024
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Requests are easy to place via their portal and they're always promptly addressed. Very satisfied!...
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“Perfect...”

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Oct 29,2024
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Amy
By: 'Brad M'
Oct 29,2024
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Would recommend, made things very simple for me. Everyone involved was really friendly and helpful....
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“Helpful friendly service, who make themselves......”

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Oct 02,2024
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Amy
By: 'Mark m'
Oct 02,2024
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Helpful friendly service, who make themselves available to answer any queries you have regard the property and it’s inner workings, would recommend there service when looking for the right property...
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“Exemplary service from Rebecca at Belvoir Central....”

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Sep 12,2024
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Rebecca
By: 'Rona Hall'
Sep 12,2024
0 people found
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We feel we've been very fortunate to have the team at Belvoir Central looking after our flats in Liverpool for 7 years. But we now appreciate their amazing professionalism & service even more because we're about to move into one of our properties. Rebecca (Bush) in particular ...
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“Belvoir Liverpool is efficient, Customer Oriented...”

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Sep 12,2024
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Rebecca
By: 'Didem Gurcay'
Sep 12,2024
0 people found
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Belvoir Liverpool is efficient, customer oriented, polite, informative, very quick in taking action and very helpful with everything. Nice people. U feel safe with them. 🩷 Didem-Landlord...
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“An EXCEPTIONAL team! You'll be in great hands....”

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Sep 11,2024
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Teona
By: 'Peggy C'
Sep 11,2024
0 people found
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An EXCEPTIONAL team led by Mr Adam Rastall! Big thanks to an amazing group of staff- Teona, Kyle, Rebecca, Amy, and Jessica. Special thanks to Teona & Kyle, both extremely capable individuals utilising their vast experience when managing apartments. The entire team dealt with challenges in ...
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“An EXCEPTIONAL team! You'll be in great hands....”

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Sep 11,2024
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Teona
By: 'Peggy C'
Sep 11,2024
0 people found
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An EXCEPTIONAL team led by Mr Adam Rastall! Big thanks to an amazing group of staff- Teona, Kyle, Rebecca, Amy, and Jessica. Special thanks to Teona & Kyle, both extremely capable individuals utilising their vast experience when managing apartments. The entire team dealt with challenges in ...
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“Belvoir amazing as always Fully Manage Our Pr......”

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Sep 03,2024
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Rebecca
By: 'Joe Fearon'
Sep 03,2024
0 people found
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Belvoir amazing as always Fully Manage Our Property So Professional in every Way . Amy, Rebecca , Adam, Kyle Perfect Team :-)...
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“We had a very pleasant experience in renting ......”

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Sep 03,2024
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Amy
By: 'Riley'
Sep 03,2024
0 people found
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We had a very pleasant experience in renting our flat from Belvoir and would highly recommend their services. Amy in particular was very friendly, helpful and accomodating....
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“I've had the pleasure of renting through Belv......”

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Aug 28,2024
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Rebecca
By: 'Helen'
Aug 28,2024
0 people found
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I've had the pleasure of renting through Belvoir and my experience has been nothing short of exceptional, thanks in large part to Rebecca Bush. Rebecca has been an absolute star throughout my tenancy. She consistently goes above and beyond to ensure that any concerns or ...
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“A Professional Agency...”

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Aug 12,2024
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Kyle
By: 'Gerry Beckett'
Aug 12,2024
0 people found
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Always quick, always professional, always polite. Strong communications and very reliable....
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“Excellent service as usual. Been using Belvoi......”

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Jul 16,2024
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Rebecca
By: 'Jason'
Jul 16,2024
0 people found
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Excellent service as usual. Been using Belvoir for over ten years. Adam has a great professional team....
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“Me and my partner have been renting through b......”

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Jul 15,2024
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Amy
By: 'Lauryn'
Jul 15,2024
0 people found
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Me and my partner have been renting through belvior for a few months now. The staff can't do enough for you and are so supportive and professional. We had been with Jones and Chapman another local letting agent and unfortunately had a really bad experience ...
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“Helpful and communicative Rebecca, Amy and K......”

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Jul 05,2024
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Rebecca
By: 'Cammi'
Jul 05,2024
0 people found
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Helpful and communicative Rebecca, Amy and Kyle were all very helpful with my recent end of tenancy. They responded to emails promptly and provided me with all the information I needed. In general Belvoir were great throughout my tenancy and really responsive to any issues....
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“I am grateful to Belvoir for looking after my......”

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Jun 24,2024
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Rebecca
By: 'Asim'
Jun 24,2024
0 people found
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I am grateful to Belvoir for looking after my property. They are very efficient in rent payments, timely responding to the issues raised by the tenants and looking after the property professionally. It has been a wonderful experience with Belvoir....
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“Fantastic and speedy help from Rebecca, every......”

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Jun 22,2024
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Rebecca
By: 'Cameron'
Jun 22,2024
0 people found
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Fantastic and speedy help from Rebecca, everything sorted extremely fast, any questions we had answered quickly too!...
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“Amy was brilliant, she helped me find my curr......”

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Jun 21,2024
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Amy
By: 'Ellen'
Jun 21,2024
0 people found
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Amy was brilliant, she helped me find my current apartment and get moved in within two weeks, despite MANY hurdles along the way. She is a star and can make the impossible, possible! Looking forward to being with an agency that care bout their tenants, ...
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“I have been with Belvoir for many years to re......”

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Jun 03,2024
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By: 'Phil'
Jun 03,2024
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I have been with Belvoir for many years to rent my apartment in Liverpool. They are an excellent agency and provide a top notch service. Everyone is really efficient and things get done. I recently decided to sell my property and I was very impressed ...
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“Great Service...”

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May 28,2024
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Rebecca
By: 'Giselle'
May 28,2024
0 people found
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I am a landlord who has been with Belvoir since 2017. They have helped advertise and manage my rental with great service. Always in contact even when I had to do some works to the property. I recently had a tenant vacate and the property was ...
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“Belvoir! Liverpool....”

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May 01,2024
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Rebecca
By: 'Allan Hudson'
May 01,2024
0 people found
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We switched to Belvoir! several years ago and they were and are a complete breath of fresh air. They are helpful with really useful contacts for repairs. The management and lettng services are exemplary. We use several managing agents. Belvoir! are easily the best. Highly ...
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“We have worked alongside Belvoir for the past......”

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Apr 29,2024
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Rebecca
By: 'Mc&Co Removals'
Apr 29,2024
0 people found
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We have worked alongside Belvoir for the past few years and they have been brilliant. Rebecca Bush always on the ball with communication when it comes to jobs and goes out her way to make sure everything runs smoothly....
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“I have used Belvoir previously and had no hes......”

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Apr 21,2024
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Amy
By: 'Denise'
Apr 21,2024
0 people found
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I have used Belvoir previously and had no hesitation in contacting them again with a view to renting my property. All communication were speedy and informative and a tenancy was finalised within a couple of weeks. Shout out to Amy who was always there for ...
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“Excellent letting agency...”

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Apr 09,2024
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By: 'Chloe'
Apr 09,2024
0 people found
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Excellent letting agency - quick communication and carry out any work that needs to be done in a timely manner....
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“11 Years full property management...”

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Mar 21,2024
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Rebecca
By: 'Sean'
Mar 21,2024
0 people found
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Following 11 years of property management provided by Belvoir, I would like to sincerely thank the team for their professional service throughout. I initially approached Belvoir in 2013 seeking full property management as I was serving in the military at the time. They always provided me absolute ...
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“Excellent letting agent....”

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Mar 04,2024
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Rebecca
By: 'Marc'
Mar 04,2024
0 people found
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I have been using Belvoir as my letting agent for nearly 2 years. They have been great at finding good tenants and regularly inspect the property and send me a report. The communication is excellent and I'm very pleased to have them working on my behalf. ...
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“Great experience with the company. Fast and e......”

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Feb 18,2024
Minithumbup
By: 'Nancy'
Feb 18,2024
0 people found
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Great experience with the company. Fast and efficient responses and staff were very helpful....
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“Splendid service...”

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Jan 27,2024
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Kyle
By: 'Athul'
Jan 27,2024
0 people found
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Great property. And sorted all the issues in time. Quick response as well from the team, especially Kyle was trying everything to help....
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“Top letting agents I've worked with...”

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Jan 25,2024
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Teona
By: 'Franceska Neeve'
Jan 25,2024
0 people found
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Top letting agents I've worked with and I've worked with a lot. Conscientious, hard working, professional and get things done without any fuss. This team and special mention to Teona Barata are truly Professional. I recommend them highly as the other options in the area ...
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“They are excellent. I rented a beautiful prop......”

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Dec 27,2023
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Kostas
By: 'Juanita'
Dec 27,2023
0 people found
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They are excellent. I rented a beautiful property with them and was amazed and so thankful for their services. Kostas was really attentive and helpful, he made the process so smooth and easy. I thought it was going to be a nightmare to find an ...
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No image available Vaughan

Vendor Fees

N/A

Landlord Fees

13.2% INC VAT

Tenant Fees

N/A
Last updated at 20/10/2022, 10:49 AM by Lucy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:49 AM 20/10/2022 by Lucy

Awards won by Belvoir, Liverpool L1 6BW



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