94% sales valuation accuracy
98% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 20,2018
Apr 20,2018
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We have just completed on a house that was with Mortimers and received excellent helpful service. Not much else to add!
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Latest Reviews
9th Dec 2020
reviewed by 'Lorna'
25th Nov 2020
reviewed by 'Laura'
5th Oct 2020
reviewed by 'Heather'
20th Dec 2019
reviewed by 'BETHANY'
Opening Hours
Address
Mortimers Estate Agents
39 King Street
Whalley
Lancashire
BB7 9SP
01254 825556
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 98% | £125,000 | £750,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 33 | 0 | 20 | 0 | 1 | 0 |
Areas covered
- BB8
- BB12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 01,2021
Mar 01,2021
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We received excellent service from Jason, Joy and the team in Whalley. They were always prompt and friendly and I felt they were really trying to help in every way possible....
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good
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Dec 09,2020
Dec 09,2020
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Since the day we saw this properly hit Rightmove we knew we wanted it and we really appreciate the kindness, help and care taken by Mortimers in helping us purchase it. Geraldine in particular has been nothing shy of amazing and generous with her time ...
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Nov 25,2020
Nov 25,2020
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Geraldine gave us outstanding service and was very helpful in the purchase of our new home, she always rang back if we needed an update and tried to find out information for us....
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Oct 05,2020
Oct 05,2020
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I will always highly recommend Mortimer's estate agents in the future to any friends or family. There customer service is paramount and needles to say they always had my best interest at heart. Unfortunately the property I have just sold did take 2 years to sell ...
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Mar 22,2020
Mar 22,2020
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Very professional and good efficient communication. Geraldine did a splendid job of updating us on progress. Pleasure doing business with you...
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Mar 24, 2020
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Many thanks for your review David it was a pleasure to deal with the sale of your property and i wish you all the very best for the future. ...
Dec 20,2019
Dec 20,2019
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Mortimers have been extremely helpful and efficient, Ed, Geraldine and Matt went above and beyond for me making my house buying process as smooth as possible....
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Dec 23, 2019
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Many thanks for your kind review Bethany we would like to wish you every happiness in your new home ...
Dec 18,2019
Dec 18,2019
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Geraldine has been an absolute star throughout the process - efficient, calm and ever client focussed, she has helped the move to be as stress free as possible.
Ed Snowden is brilliant at what he does, taking care of the process and offering excellent advice ...
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Dec 18, 2019
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Both Geraldine and I thank you for taking the time to post this review - moving house can often be a stressful process and our aim is to alleviate as much of the strain as possible and to give exceptional service throughout . May we take the opportunity to wish you all the best over the festive season and with your onward move. ...
Dec 16,2019
Dec 16,2019
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This is the third time we have either bought or sold a house with Mortimers, either using Whalley or Gt Harwood office. We have used other estate agents prior to this and one or two of them we would avoid - so going back to ...
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Dec 16, 2019
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Thank you for taking the time to post this review. We really do appreciate you coming back to use us time and again - we aim to provide a fantastic service every time. Wishing you both the very best for the future. ...
Dec 13,2019
Dec 13,2019
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Overall a great & professional service. I would highly recommend Mortimers! Both Ed & Geraldine have provided an outstanding service. I will be back to use Mortimers for my next property....
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Dec 16, 2019
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Thank you for the kind words we would like to wish you all the very best for the future and look forward to working with you again at some point ...
Dec 10,2019
Dec 10,2019
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Friendly, professional staff who go above and beyond. The sale of the house went through quickly thanks to staff pushing solicitors into working quicker.
Would 100% recommend....
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Dec 11, 2019
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Hi Adam & Chelsea, We always try our very best to help hurry things along and provide excellent customer service. Enjoy your first Christmas in your new home and I hope you'll both be very happy there. ...
Dec 07,2019
Dec 07,2019
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Excellent service and back up by Geraldine at Mortimers in Whalley, when we bought a house being sold by them. Personal and professional in all our dealings and we felt she was supporting us even though she was technically working for the seller. Julie was ...
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Dec 10, 2019
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Many thanks for your very kind review Mr Clegg I would like to wish you and your wife all the very best in your new home ...
Nov 29,2019
Nov 29,2019
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Excellent service throughout. Thank you. It made Mum's move after 45 years in the same house as painless as possible....
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Nov 29, 2019
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Thanks Andrew for your very kind review, we aim to deliver exceptional service to all of our clients on every occasion. We wish your mum all the very best with her onward move. ...
Nov 26,2019
Nov 26,2019
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Very very helpful and understanding to our tricky situation. Very good communication skills. All queries were dealt with promptly. Without this it would have made our situation much more taxing....
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Nov 26, 2019
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Hi Suzy, Many thanks for taking the time to leave a review for me, it was certainly a tight schedule but keeping on top of the progress has helped it to come to a quicker conclusion. I hope you will be very happy in your new home it was my pleasure to help you. ...
Nov 25,2019
Nov 25,2019
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A huge thank you to Geraldine at the Whalley branch for working so hard .. She kept us informed every step of the way. We’d highly recommend Mortimers for selling your house....
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Nov 26, 2019
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Many thanks for your lovely review Elizabeth, i would like to wish you and your husband all the very best for the future and i hope you will be very happy in your new home. ...
Nov 14,2019
Nov 14,2019
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Thank you very much to Geraldine and her team at Mortimers Whalley, they have been so helpful and supportive in the purchase of my first home. From Edward who showed me around on the first day to Geraldine who has been a great support and ...
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Nov 15, 2019
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Many thanks for your comments it was a pleasure to help you secure your home and I hope you will be very happy there ...
Nov 12,2019
Nov 12,2019
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As a purchaser, I found Mortimers Estate agency staff both at Clitheroe but particularly Whalley staff extremely professional, offering appropriate and timely advice and support. They were always willing to give their guidance on all matters and should My telephone call be redirected to the ...
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Nov 12, 2019
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Many thanks Chris for taking the time to leave me such a wonderful review, it was always a pleasure to help with your queries and also frustrations as you were always so positive. I hope you will be very happy in your new home and I wish you all the very best for the future. ...
Nov 02,2019
Nov 02,2019
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Geraldine is very organised and knowledgeable. She always kept me informed on progress. It is the best interaction I have ever had with an estate agent and I have bought and sold many houses....
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Nov 04, 2019
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Many thanks for your very kind comments Caroline, I would like to wish your mum every happiness in her new home. ...
Oct 25,2019
Oct 25,2019
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We were very happy with the service from Mortimers on the sale of our property. We would recommend them to other sellers and would use their services again in future. We were always kept up to date throughout the process of the sale and Geraldine ...
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Oct 25, 2019
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Many thanks for your very kind review Vanessa, its always nice to hear that our customer service is so good as we do strive very hard for all our vendors. Good luck with the wedding preparations and for the future ...
Oct 18,2019
Oct 18,2019
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I have recently purchased an apartment through the Whalley office of Mortimers and have been most impressed with their impressive service and great attitude with nothing being too much trouble. Geraldine O'Rourke has been exceptional and helpful with regular up dates and keeping in touch ...
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Oct 17, 2019
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Hi Sue, Many thanks for your very kind review, it was a pleasure to firstly meet you and then to deal with the purchase for you. We look forward to dealing with you in the future via the rental team. ...
Sep 06,2019
Sep 06,2019
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Thank you to Mortimers who guided us through the selling of our parents home. Geraldine was supportive throughout the whole sale and was prompt with any queries we may have had....
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Sep 06, 2019
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Thank you for your kind review, i'm sure its been a roller coaster of emotions for you and I would like to wish you all the very best for the future. ...
Jul 31,2019
Jul 31,2019
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Would like to thank Geraldine for all her helpfulness and approachability through the sale of my house first class service from start to finish thank you...
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Jul 31, 2019
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Thank you Mrs O'Hara for your very lovely review it was an absolute pleasure to deal with the sale of your property and find the perfect buyer, I hope you will be very happy in your brand new home. ...
Jul 26,2019
Jul 26,2019
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Geraldine was very helpful with the purchase of our new house. Very responsive and helpful with any questions I had. Thank you very much...
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Jul 29, 2019
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Thank you for taking the time to leave a review our aim is to make the process as easy as possible and I hope you will be very happy in your new home. ...
Jul 20,2019
Jul 20,2019
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Outstanding service from start to finish. Efficient and helpful throughout the process of selling my property. I would highly recommend!!...
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Jul 23, 2019
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Many thanks Mrs Tritton for your kind comments we always aim to provide excellent customer service, i wish you all the very best in your onward move ...
Jul 11,2019
Jul 11,2019
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Mortimers have been really helpful during the sale process. The sales negotiator was always easily contactable for any queries and updates....
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Jul 11, 2019
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Thank you for taking time to leave a review Megan i am looking forward to handing your keys over tomorrow and hope you will be very happy in your new home ...
Jun 14,2019
Jun 14,2019
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Thank you for all your help with the sale of our property in Whalley - a professional and conscientious approach from start to finish!...
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Comment on agent fees
A fair price for a fair service
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Jun 14, 2019
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Many thanks for your kind review we are pleased that you were happy with our service. ...
Jun 10,2019
Jun 10,2019
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The only thing we found was the pictures on the brochure were very poor.Staff sorted everything out and the keys were on time to pick up....
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Comment on agent fees
Not applicable
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Nov 19, 2019
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Many thanks for your feedback, i will certainly pass on your comment about the pictures ...
Jun 07,2019
Jun 07,2019
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Good
Gave accurate initial valuation, speedy set up online with good external photos. Arranged lots of viewings resulting in sale at the expected figure.
Bad
Internal photos very poor...
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Comment on agent fees
Fees slightly higher than other agents but OK
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Jun 07, 2019
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Thank you for your feedback we will pass your comments on to the relevant person. ...
Jun 06,2019
Jun 06,2019
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Geraldine kept in constant touch with us and dealt with some quite difficult problems very efficiently. Any query was dealt with promptly and the information relayed to us immediately. Nothing seemed too much trouble to her and if we were selling another property I would ...
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Comment on agent fees
Rather on the high side for a property that sold quite quickly but we knew the rate when we started out.
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Jun 06, 2019
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Thank you for the very kind review it certainly was a very testing time for you and I was only too pleased to help you through the process. I will certainly miss our weekly calls ...
May 07,2019
May 07,2019
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Very professional in all dealings. Helen was our first contact then Geraldine and they kept us updated and informed throughout the sale....
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Comment on agent fees
Average for the area.
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May 08, 2019
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Thank you for your kind comments it was a pleasure to deal with the sale of your property. ...
“I wouldn't be living in my current property had it not been for the great lengths that Helen went to to make sure the sale went through smoothly....”
Jan 04,2019
Jan 04,2019
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Nothing was too much trouble for Helen and I would be happy to recommend her to friends and family without hesitation...
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Comment on agent fees
Good
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Jan 07, 2019
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Thank you so much Claire, really pleased it all worked out for you. ...
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Last updated at 4:15 PM 29/09/2017 by allAgents
Best Estate Agent in Whalley 
Best Estate Agent in BB7 
hope you will be very happy in your new home.