67% lettings valuation accuracy
80% lettings fee satisfaction
Apr 19,2018
Apr 19,2018
2
people found
this helpful
this helpful
I started to look around for properties in the muirend and clarkston area
Just relocated back from Birmingham and Dubai so had no idea where to start looking
Well, said my sis, register with all the agencies in shawlands as a start
Honestly, everyone was terrible bar one guy
Don't waste your time
Still have never heard from these people after 18 months - just shocking
So pleasantly suprised to get in touch with Kirsty Fridge at the Byres road branch
Then i was shown the place by a lovely lady Ann
I took it on the spot
My neighbours had a flood upstairs (i was on the ground floor) massive panic, what do i do, everywhere in my kitchen was flooded lights et al
Call the estate agent - they may help - i was told
More than that, they where brilliant
Just now i have decided to leave to be near my girl - but what an amazing bunch of people connected to the branch
Kiwi girl - amazing - sorry couldn't remember her name
Kirsty - Amazing
Ann - Amazing
Well the list could and would go on
Keep up the great work
A very happy - sad to leave my great flat guy
All the best for the future
Mike
xxx
Just relocated back from Birmingham and Dubai so had no idea where to start looking
Well, said my sis, register with all the agencies in shawlands as a start
Honestly, everyone was terrible bar one guy
Don't waste your time
Still have never heard from these people after 18 months - just shocking
So pleasantly suprised to get in touch with Kirsty Fridge at the Byres road branch
Then i was shown the place by a lovely lady Ann
I took it on the spot
My neighbours had a flood upstairs (i was on the ground floor) massive panic, what do i do, everywhere in my kitchen was flooded lights et al
Call the estate agent - they may help - i was told
More than that, they where brilliant
Just now i have decided to leave to be near my girl - but what an amazing bunch of people connected to the branch
Kiwi girl - amazing - sorry couldn't remember her name
Kirsty - Amazing
Ann - Amazing
Well the list could and would go on
Keep up the great work
A very happy - sad to leave my great flat guy
All the best for the future
Mike
xxx
Comment on agent fees
All great - no compaints
Was this helpful?
Yes
Yes
Apr 19, 2018
Thank you for the kind words Mike it was our pleasure, we are always happy to help should you need our services in the future. Good luck in your new home.
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
26th Oct 2022
reviewed by 'Tania G'
13th May 2022
reviewed by 'Jenny'
15th Oct 2021
reviewed by 'donald murray'
12th Mar 2021
reviewed by 'Steven'
3rd Feb 2020
reviewed by 'Tiffany'
18th May 2018
reviewed by 'Promenade'
Opening Hours
Address
Ross & Liddell
89 Byres Road
Glasgow
City of Glasgow
G11 5HN
0141 334 3670
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 67% | 80% | £575 | £875 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 1 | 5 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 26,2022
Oct 26,2022
0
people found
this helpful
this helpful
Amazing Landlord👍 , couldn't ask for more, understanding and very obliging when it comes to home repairs and overall communication In regards to any rental issues....
read full review
read full review
Was this helpful?
Yes
Yes
May 13,2022
May 13,2022
1
people found
this helpful
this helpful
Ross and Liddell started as my factors while I was living in the property, and when I needed to move out and start renting they were the obvious choice as property managers. They have been looking after me for over 10 years at this point and ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 15,2021
Oct 15,2021
3
people found
this helpful
this helpful
Excellent service with courteous and efficient staff.They have been letting my property for years and during that time they have been wonderful and a pleasure to deal with....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 12,2021
Mar 12,2021
2
people found
this helpful
this helpful
As tenants, we were very happy with the friendly and professional service we received from Ross and Liddell. Any time we had an issue with the flat or wanted something fixed it was dealt with straight away, no fuss at all. Everything from the start ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 03,2020
Feb 03,2020
2
people found
this helpful
this helpful
I was very pleased with their services. Ann and Clear were absolutely amazing by helping me with my inspection before leaving the flat. Fiona helped me greatly to solve many problems I faced while I was living in the property. Everyone was friendly and understanding. ...
read full review
read full review
Was this helpful?
Yes
Yes
May 18,2018
May 18,2018
5
people found
this helpful
this helpful
the only positive thing they have and the papers quality of the invoices that they send!! I waited 5 months to change a light bulb, and from 3 aspect to fix a moisture problem coming from outside!...
read full review
read full review
Was this helpful?
Yes
Yes
May 01,2018
May 01,2018
2
people found
this helpful
this helpful
I am writing this review after having a property for rent with Ross and Liddell for the past 18 months. I have had the pleasure of dealing with nearly all of the staff and have found them to be professional, considerate, respectful, and willing to answer ...
read full review
read full review
Was this helpful?
Yes
Yes
May 01, 2018
View all comments
(1)
thank you for your very kind review I hope your son enjoys his new home and if we can be of any help in the future it would be a pleasure ...
Apr 27,2018
Apr 27,2018
2
people found
this helpful
this helpful
I have used Ross & Liddell Lettings for a number of years. I have always found the service to be professional, consistent and of a high standard. All the staff are excellent and a pleasure to deal with. It is a very well run agency and ...
read full review
read full review
Was this helpful?
Yes
Yes
May 01, 2018
View all comments
(1)
Thank you very much Stephen for such a lovely review. We really appreciate it. ... ...
Apr 19,2018
Apr 19,2018
2
people found
this helpful
this helpful
I started to look around for properties in the muirend and clarkston area
Just relocated back from Birmingham and Dubai so had no idea where to start looking
Well, said my sis, register with all the agencies in shawlands as a start
Honestly, everyone was ...
read full review
read full review
Comment on agent fees
All great - no compaints
Was this helpful?
Yes
Yes
Apr 19, 2018
View all comments
(1)
Thank you for the kind words Mike it was our pleasure, we are always happy to help should you need our services in the future. Good luck in your new home. ...
Mar 14,2018
Mar 14,2018
2
people found
this helpful
this helpful
The team at Ross & Liddell has provided me an excellent service for almost 10 years.
My property was rented out and managed by Ann McMaster and Jenna Shearer and the rest of the team.
They handled all the work of finding tenants and moving them in, ...
read full review
read full review
Comment on agent fees
Fees reasonable and competitive for the service provided.
Was this helpful?
Yes
Yes
Apr 10, 2018
View all comments
(1)
Thank you Paul for your very kind review. If you ever need our assistance in the future please don't hesitate to make contact. ...
Mar 10,2017
Mar 10,2017
6
people found
this helpful
this helpful
I had an appointment to view a flat to rent in West End of Glasgow. I arrived at 12.10 and parked in the carpark. At 12.25 I went to the front of the building and waited, no one turned up and I could not gain access due ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 07,2016
Jun 07,2016
10
people found
this helpful
this helpful
I wouldn't recommend Ross and Liddell as a letting agency, Arrogant people who speak to tenants like they are something they have just stepped on, I received no notice of any visit scheduled then two big men turn up hammering on my front door for ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:27 PM 02/07/2018 by allAgents
