100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
Apr 13,2018
Apr 13,2018
4
people found
this helpful
this helpful
This agent is a nightmare for the tenants.
First of all the fees are extremely expensive, that's how they exploit tenants' and landlords' money. Next the letting agent never talks about the painful and long-going processes before you pay them the holding deposit which is never reimbursable. After you pay them the holding deposit, the exciting part of the story begins.
They ask you to submit a bulk of documents through a online platform, Goodlord, which is miserably built by amateur and shabby developers. The frontend as well as the backend are terribly incoherent, the only exception being the payment link which is the most rapid and direct. Even when you submit all the authentic documents: your offer letter, your bank statements, your identity, etc, proving that you can afford the fees, this low-down platform will continuously harass the HR of your company to demand so-called reference: 3 phone-calls plus 5 emails a day, regardless of the fact that HRs are busy and generally ignore these unidentified calls and emails. No reason that this miserable platform even gets a venture investment, and that this tiny letting agency has cooperation with it.
I strongly stamp down this letting agency if you require a confortable service and a rapid move-in. NEVER NEVER want to do business with this poor agency.
First of all the fees are extremely expensive, that's how they exploit tenants' and landlords' money. Next the letting agent never talks about the painful and long-going processes before you pay them the holding deposit which is never reimbursable. After you pay them the holding deposit, the exciting part of the story begins.
They ask you to submit a bulk of documents through a online platform, Goodlord, which is miserably built by amateur and shabby developers. The frontend as well as the backend are terribly incoherent, the only exception being the payment link which is the most rapid and direct. Even when you submit all the authentic documents: your offer letter, your bank statements, your identity, etc, proving that you can afford the fees, this low-down platform will continuously harass the HR of your company to demand so-called reference: 3 phone-calls plus 5 emails a day, regardless of the fact that HRs are busy and generally ignore these unidentified calls and emails. No reason that this miserable platform even gets a venture investment, and that this tiny letting agency has cooperation with it.
I strongly stamp down this letting agency if you require a confortable service and a rapid move-in. NEVER NEVER want to do business with this poor agency.
Comment on agent fees
Bad. Extremely expensive.
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Opening Hours
Address
Life Residential
36 Millharbour
Canary Wharf,London
Greater London
E14 9JS
020 3368 1030
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £735,000 | £735,000 |
| Lettings | 100% | 89% | £300 | £3,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 1 | 80 | 17 | 2 | 0 | 0 | 0 | 4 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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I am very happy with the property manager Ashleigh Bates, who is very efficient and professional at response all my queries.
But I am not unsatisfied with your accounts team, almost every time my statements was mistake, pls can you change an account manager?Which ...
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(1)
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team ...
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Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team ...
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Jul 12, 2024
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Dear Jamila, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team ...
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Nice and professional
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Jul 12, 2024
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Dear Tomasz, Thank you for leaving a 5* review. Kind regards, Negin, Customer Relations Team ...
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Jul 12, 2024
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Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team ...
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Dear Zoe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team ...
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Dear Deirdre, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team ...
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Jul 12, 2024
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Dear Karan, Thank you for leaving a wonderful 5* review. Kind regards, Negin, Customer Relations Team ...
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Really great!
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Jul 12, 2024
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Dear Sophia, Thank you for leaving a 5* review. Kind regards, Negin, Customer Relations Team ...
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Jul 12, 2024
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Dear Aira, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team ...
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Hello, we had an issue this morning as the fuse went off in the kitchen and we couldn't identify the root cause and how to fix it. I immediately called Lauren Turner, our property manager, and she kindly offered to pop in and see the ...
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Jul 12, 2024
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Dear Amelie, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Negin, Customer Relations Team ...
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Jul 12, 2024
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Dear Neo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team ...
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Jul 12, 2024
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Dear Sulaiman, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team ...
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Jul 12, 2024
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Dear Ekaterina, Thank you for leaving a wonderful 5* review. Kind regards, Negin, Customer Relations Team ...
Jan 23,2024
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Sophie Kaur has been assisiting me as my property manager since June 2023.
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Yet, I get the impression ...
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Jul 12, 2024
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Dear Jordan, Thank you for taking the time to rate your service with our Canary Wharf office. We appreciate you posting this. Kind regards, Negin, Customer Relations Team ...
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Jul 12, 2024
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Dear Sohail, Thank you for taking the time to leave a lovely review regarding XXX. Kind regards, Asma, Customer Relations Team ...
Jan 16,2024
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All good with flat inspection by Sophie Kaur no complaints...
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Jul 12, 2024
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Dear Leanne, Thank you for leaving a 5* review. Kind regards, Negin, Customer Relations Team ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Letting Agent in E14 
