96% sales valuation accuracy
99% sales fee satisfaction
67% lettings valuation accuracy
84% lettings fee satisfaction
Apr 10,2018
Apr 10,2018
0
people found
this helpful
this helpful
We were actually worried about moving which is crazy as it's nothing new to us, but the process has been made so smooth by Emma and the whole team at Bradley's. have always been true there word and would thoroughly recommend using. Exceptional ease.
Comment on agent fees
It’s not unknown that we were unhappy about paying the fees condsidering we are already with Bradley’s, but to be fair Emma did phone and check.
Was this helpful?
Yes
Yes
Apr 10, 2018
Thank you Gareth, hoping that everything else is smooth as it has been moving forward :)
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
8th Nov 2022
reviewed by 'Mark'
11th May 2022
reviewed by 'Sherry Carter'
22nd Dec 2021
reviewed by 'Chris'
27th Nov 2021
reviewed by 'Mr Hallam'
22nd Oct 2021
reviewed by 'Lucy'
Opening Hours
Address
Bradleys Estate Agents
8 The Broadway
Plymstock,Plymouth
Devon
PL9 7AW
01752 482481
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 99% | £93,500 | £2,585,000 |
| Lettings | 67% | 84% | £425 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 1 | 21 | 0 | 101 | 0 | 63 | 1 | 9 | 0 |
Areas covered
- PL8
- Plymstock
- PL9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Nov 10,2022
Nov 10,2022
0
people found
this helpful
this helpful
I can't recommend Bradleys Plymstock enough!!! They have been amazing from start to finish and Emma and Jade (in particular) have been a great support, with moving being so stressful at times. They have constantly kept us updated throughout the process of selling our house ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2022
Nov 08,2022
0
people found
this helpful
this helpful
Jade and her team helped us sell and buy.Extremely professional and friendly, first place we will go to when we move again....
read full review
read full review
Was this helpful?
Yes
Yes
May 11,2022
May 11,2022
0
people found
this helpful
this helpful
A brilliant team headed by Jade. Reluctantly I had to sell two properties due to divorce. The team were thorough, compassionate and very good at communicating and keeping me informed of progress. Undeterred when one flat fell through they refocused their efforts and within days ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 22,2021
Dec 22,2021
0
people found
this helpful
this helpful
Jade and her team were 1st class is everything they did from the original valuation right through to completion. Between them all they kept the whole process as stress free as possible. Excellent service...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 27,2021
Nov 27,2021
0
people found
this helpful
this helpful
The team at the Bradley’s Plymstock branch were absolutely fantastic from the valuation and viewings through to completion! I can’t recommend them enough. In particular the branch manager Jade who personally undertook the house viewings and helped with negotiations on the sale of ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22,2021
Oct 22,2021
0
people found
this helpful
this helpful
Jade, Anja and the team at Bradley’s Plymstock are exceptional at what they do, we cannot praise them enough for their professionalism, passion and commitment. Thank you for such an excellent service, you all went above and beyond. We highly recommend Bradley’s Plymstock!! 5*...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 06,2021
Jul 06,2021
0
people found
this helpful
this helpful
Very efficient, and all members of staff were pleasant to deal with and helpful. The property was completed in seven weeks from my first contact with Bradleys....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31,2021
Mar 31,2021
0
people found
this helpful
this helpful
Excellent service and communication for any queries, questions or requests.
Nothing was too much trouble and all of the staff that I interacted with were excellent.
Congratulations....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 06,2021
Feb 06,2021
0
people found
this helpful
this helpful
Emma was absolutely amazing throughout our purchase, continuous updates and really helping push the sale through the process. Thank you!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 27,2020
Nov 27,2020
0
people found
this helpful
this helpful
Emma and the team were brilliant from the start. We had great communication throughout and everything went incredible smoothly. I would highly recommend Bradleys and can't thank Emma enough....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 25,2020
Sep 25,2020
0
people found
this helpful
this helpful
Brilliant professional service. Sales advice was comprehensive. Feedback was honest and prompt. All staff were careful with the property security....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 28,2020
Aug 28,2020
0
people found
this helpful
this helpful
From the very start Emma from Bradleys Plymstock branch has been very professional, friendly and straight to the point, in fact everyone involved so far from Jade and Owen have been top class.
If you need a house selling, Bradley's is the way ahead.
Emma ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2020
Aug 27,2020
0
people found
this helpful
this helpful
Bradleys Plymstock have been amazing throughout my purchase of my house, always willing to help, and go that extra mile! Thank you to all the the team for your help. Emma and Jade especially, and of course Jasmine for the many phone calls back and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2020
Aug 27,2020
0
people found
this helpful
this helpful
Friendly knowledgeable staff, put us at ease right away. The staff worked really hard to get the best price for us without seeming pushy. Thoroughly recommended. Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2020
Aug 27,2020
0
people found
this helpful
this helpful
My experience with the Bradleys team was amazing. Being on my own and nervous they put my mind at rest and became part of my family .Nothing was to much trouble for them ....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2020
Aug 27,2020
0
people found
this helpful
this helpful
I am very great full for all of the team at Bradleys. They were super helpful at all times of the day and night. Would highly recommend the friendly team with such great customer Service....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 24,2020
Jan 24,2020
0
people found
this helpful
this helpful
We have found the Bradley's staff to be efficient and helpful with our purchase but more than that, they have been happy and professional people to deal with and made our buying experience a real pleasure.
Thank you....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 19,2019
Dec 19,2019
0
people found
this helpful
this helpful
Bradleys Plymstock team have been very helpful and knowledgeable throughout the sale of our property. Keeping us well informed and securing plenty of viewings and as it turned out several offers.
I would highly recommend this particular office and would be happy to use other ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 28,2019
Nov 28,2019
1
people found
this helpful
this helpful
My husband and I have sold and purchased previous properties through Bradley's, therefore when it came to selling our current property we have no hesitation in using Bradley's again.
Jade and her team are always professional, approachable, friendly and helpful. I cannot fault the service ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19,2019
Nov 19,2019
0
people found
this helpful
this helpful
Great communication from start to finish.
Friendly service all round. Thanks to Jackie, Trudy, Jade and Jasmine.Made it a very easy process....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2019
Nov 18,2019
0
people found
this helpful
this helpful
Just bought a lovely bungalow with sea views. Jackie and all the team in the Plymstock office made the whole procedure very easy, were helpful and professional through out and kept in touch so I was informed every step of the way. Very many thanks ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2019
Nov 15,2019
0
people found
this helpful
this helpful
Jade and Emma and team are very efficient and put a lot of effort into the selling process. Ours had 3 viewings before it hit Rightmove and was sold within a week of being instructed.
Efficient through the next stages and keeping on top of the ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 26, 2019
View all comments
(1)
It has been a pleasure to help you on this sale and purchase :) ...
Nov 13,2019
Nov 13,2019
0
people found
this helpful
this helpful
Thanks to Emma Hurrell of the Plymstock branch for her cheerful professionalism and support at a difficult time for my sister and I.
We really appreciated her cheerful, helpful persona and her efficiency.
No wander she is an award winning member of the team.
Regards
...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15, 2019
View all comments
(1)
Thank you so much for your kind words. :) ...
Oct 28,2019
Oct 28,2019
0
people found
this helpful
this helpful
I have just purchased a property through the Plymstock branch of Bradley's. Really friendly, helpful and efficient staff. Helped with any questions I had and made the whole experience stress free....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21,2019
Aug 21,2019
0
people found
this helpful
this helpful
We used the Plymstock Broadway branch of Bradleys initially to rent our property and then, when we decided to sell, we used them again. Both experiences were really good. Very attentive, always helpful and they remembered who I was every time I called!
They rented ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26,2019
Jul 26,2019
0
people found
this helpful
this helpful
Jasmine has really helped us with our search for a suitable property. We are delighted to have found one and appreciate the help and patience shown by everyone at Bradley’s. (Plympton & Plymstock branch’s)....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17,2019
Jul 17,2019
0
people found
this helpful
this helpful
They were very good and went the extra mile to ensure my purchase went as smoothly as possible. Jackie was exceptional through the whole process....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15,2019
Jul 15,2019
0
people found
this helpful
this helpful
Good, clear professional advice throughout the sales transaction. The whole team was friendly and helpful and communication was always first class....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 30,2019
Jun 30,2019
0
people found
this helpful
this helpful
Having had a bad experience with our first attempt to purchase this one, primarily managed by Jade and assisted by Jackie and Chris was successful. Stressful at time but expectations and negotiations were well managed. Information flow was improved from the first attempt and at ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 28,2019
Jun 28,2019
0
people found
this helpful
this helpful
Having had our home within our family for over 50 years it was a very difficult decision to sell. Jade from the Plymstock Branch was extremely sensitive to our needs. Always courteous and professional - never pushy - the service was brilliant and I would recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Emma
(72)
Laura
(33)
Chris
(22)
Mike
(8)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:07 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in PL9 
