0% sales valuation accuracy
100% sales fee satisfaction
“Nice landlord, nice flat, but OMG nightmare lettings management agency lead by truly awful boss...”
Apr 05,2018
Apr 05,2018
1
people found
this helpful
this helpful
Have to agree with the other reviews. We have dealt with Mays at Poole and sadly however nice or helpful some staff are, the leadership team is an extraordinary nightmare to deal with. Rude, argumentativ, frankly lacking any courtesy / people skills that should have been learned by the age of 11.
Like others our experience of their 'managed' properties was that whilst we always responded promptly to requests for access for tenant viewings, they rarely gave us the statutory notice (we never complained) they NEVER had their own keys to get access (despite reminding them we were not a concierge service) and despite bending over backwards for their junior staff to get access - we were rewarded with quite staggeringly rude calls from the manager (owner?) of poole office. I cant (out of professional courtesy) state her name (But she will spare no time telling you she is "the boss") #avoid if you possibly can. We're lodging complaint with Property Ombudsman but hey, decide for yourself.
Like others our experience of their 'managed' properties was that whilst we always responded promptly to requests for access for tenant viewings, they rarely gave us the statutory notice (we never complained) they NEVER had their own keys to get access (despite reminding them we were not a concierge service) and despite bending over backwards for their junior staff to get access - we were rewarded with quite staggeringly rude calls from the manager (owner?) of poole office. I cant (out of professional courtesy) state her name (But she will spare no time telling you she is "the boss") #avoid if you possibly can. We're lodging complaint with Property Ombudsman but hey, decide for yourself.
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Latest Reviews
14th Oct 2022
reviewed by 'Ss'
8th Apr 2021
reviewed by 'simon'
5th Apr 2018
reviewed by 'tenants'
Opening Hours
Address
Mays Estate Agents
Salterns Court, 290 Sandbanks Road
Poole
Poole
BH14 8HX
01202 709888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 14,2022
Oct 14,2022
0
people found
this helpful
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Phoned the agents the first day a house was available to rent. Was told that no viewing are being arranged yet as the place is still tenanted so they took my details to call me back. Called again a few days later, same story. Called ...
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Oct 14, 2022
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(1)
Hi Michael. We are so sorry you feel like this and hope you accept our apologies for any stress and inconvenience this has caused you. We understand you were unable to attend the original appointment offered to yourself when we were carrying out further viewings on the property. Due to the property currently being tenanted, we must liaise with the tenants to arrange suitable dates and times to revisit before booking any further appointments. As a result of the viewings we already had booked in ...
Apr 08,2021
Apr 08,2021
0
people found
this helpful
this helpful
Called 3 times and then a 4th in regards to a rental property of £3K a month, yes 3K a month!, no body bothers to call me back or particularly interested when I repeatedly called, clearly having far to much luck in a very difficult time. ...
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“Nice landlord, nice flat, but OMG nightmare lettings management agency lead by truly awful boss...”
Apr 05,2018
Apr 05,2018
1
people found
this helpful
this helpful
Have to agree with the other reviews. We have dealt with Mays at Poole and sadly however nice or helpful some staff are, the leadership team is an extraordinary nightmare to deal with. Rude, argumentativ, frankly lacking any courtesy / people skills that should have been ...
read full review
read full review
Comment on agent fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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