91% sales valuation accuracy
97% sales fee satisfaction
82% lettings valuation accuracy
94% lettings fee satisfaction
Mar 30,2018
Mar 30,2018
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friendly, informative - kept me in the loop - updates from the solicitors and other estate agents regularly
answered questions quickly - very helpful
answered questions quickly - very helpful
Comment on agent fees
1.5%
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Apr 04, 2018
Justine, Thank you for your positive feedback on your service with us. It has been a pleasure to find you a buyer and push the sale through to completion. Lets hope we can help find you a house now!
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Latest Reviews
27th Jun 2023
reviewed by 'maureen'
5th May 2023
reviewed by 'Sophia Lóren'
5th May 2023
reviewed by 'Sophia Lóren'
3rd Feb 2023
reviewed by 'Suleman'
Opening Hours
Address
Ryder & Dutton
68 Bank Street
Rawtenstall
Lancashire
BB4 8EG
01706 227999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 97% | £51,500 | £1,005,000 |
| Lettings | 82% | 94% | £300 | £1,050 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 53 | 2 | 59 | 0 | 135 | 1 | 110 | 3 | 12 | 1 |
Areas covered
- BB4
- BB5
- BL0
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 27,2023
Jun 27,2023
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Hi we have been dealing with Beth, with the sale of our bungalow. Beth has been very efficient, kind and helpful. She has dealt with some very difficult issue that came up. Beth has a good way with people, and a keeper are you listening ...
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May 05,2023
May 05,2023
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Absolutely Excellent service, I've been dealing with Rachael and Sarah, both really lovely girls, they have been amazing helping me move. Thank you so much guys ⭐️...
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May 05,2023
May 05,2023
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Absolutely Excellent service, I've been dealing with Rachael and Sarah, both really lovely girls, they have been amazing helping me move. Thank you so much guys ⭐️...
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Feb 03,2023
Feb 03,2023
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Very helpful polite easy to deal with. Sarah sorted everything out for tenant to move in. Couldn’t ask for more from her told me what needed doing. Great company....
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Oct 10,2022
Oct 10,2022
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Recently moved from rented accommodation in Helmshore and dealt with Sarah Green from the Rawtenstall office - Sarah made the whole experience a much easier process in what can often be a stressful time and was very helpful with great expertise, communication and professionalism - ...
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Sep 09,2022
Sep 09,2022
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Outstanding company and staff, big thank you to Shannon Laycock whom remained professional, positive and informative throughout a complicated sale, we wouldn't have got there without you, definitely use again Alicia Eastwood...
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Aug 31,2022
Aug 31,2022
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from start to finish Sarah Green has been dealing with myself she is very helpful and easy to deal with she kept me informed, this was my first property and Sarah made everything very easy for me and explained everything to me.
Thankyou Sarah...
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Aug 19,2022
Aug 19,2022
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We chose Ryder &Dutton to sell our family home as the team were highly recommend by our daughter who had sold successfully 12 months earlier.
Grahams valuation visit was very professional ,honest and realistic. From day one of the house being on the market Shannon has ...
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Aug 17,2022
Aug 17,2022
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Excellent service when we sold our property, especially from Shannon Laycock.
We were kept informed throughout the transactions and she did her best to smooth the process, as there some glitches during the sale.
Thank you to all the office staff in the branch, Jack ...
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Nov 18,2020
Nov 18,2020
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Completely wasted my time, tried to view property, agent / owner did not even turn up to show us around the property, rang and emailed the agent, one advised me the owner is on route and verbally over the phone the estate agent was running late, ...
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Nov 19, 2020
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Dear Jason, Thank you again for the feedback. I tried to call you first thing the following morning to apologise and in the absence of a response emailed you, to which you immediately replied. We apologised at the time and I apologise again. We had agreed to do a 6:30pm viewing for you, in winter hours, when it is dark and not ideal for viewing, but as this was the best time for you we were happy to oblige. Unfortunately due to human error, the viewing representative was not there to meet you at ...
Oct 10,2020
Oct 10,2020
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I live out of area and have sold a house as executor. The team were brilliant throughout, particularly Graham who even helped clear old contents to the tip to make the property more marketable, and Roisin for keeping me informed of progress throughout and communicating ...
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Aug 31,2020
Aug 31,2020
1
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I have a small portfolio of properties and ALWAYS use Ryder and Dutton.
Once again Rachael has given excellent service. She is proactive professional and knowledgeable. She is a credit to Ryder and Dutton
All the staff employed by Ryder and Dutton give excellent service.
...
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Jul 21,2020
Jul 21,2020
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Graham was fantastic. He went above and beyond to make sure everything was plain sailing. Honest, friendly, polite, accomodating and above all, no-nonsense!...
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Mar 11,2020
Mar 11,2020
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I contacted Ryder and Dutton in Rossendale as soon as I knew my tenant was leaving. Initially I met with Gareth Hunt who came down the next day or so to inspect the property. He provided some welcomed advised to ensure I was safety fit ...
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Mar 12, 2020
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Thank-you so much for your feedback Charmaine. You have been a pleasure to deal with and have taken on board any feedback from ourselves or viewers and dealt with it quickly in order to help us find you a suitable tenant. Rachael and Sarah work very hard and they are an excellent team so I am glad you have found your first experience of dealing with us to be a positive one. We will look forward to working with you to help you to find a suitable tenant in the future.
Best Regards
Gareth Hunt ...
Mar 09,2020
Mar 09,2020
1
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All the staff have gone the extra mile in order to get my property sold . I have absolutely no hesitation in recommending the boys and girls at the rawtenstall office ....
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Mar 09, 2020
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Thank you for your kind words Danny. We do strive to provide a great service to our clients, so glad you have felt this with us. You know where we are if ever you need us. Best of luck, Janet. ...
Feb 10,2020
Feb 10,2020
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Excellent communication throughout Janet and her team really looked after me and kept on top of everything through a difficult sale. Well done...
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Dec 04,2019
Dec 04,2019
1
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Ryder and Dutton are the best agents in rawtenstall. Janet Warsap and Graham Shuttleworth were absolutely fantastic! I tried to sell my property with 2 other agents this had taken over 18 months. So I decided to go with Ryder and Dutton. I have to the say ...
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Dec 05, 2019
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Dear Lindsey,
Thank you so much for your kind review. You had a fantastic, large apartment, beautifully appointed, so in the end it was just a case of us getting the right person through the door. I suspect the new owner will be very happy there for a number of years.
All the very best in your new home and pop in if you're back over this way.
Kindest regards, ...
Dec 04,2019
Dec 04,2019
1
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I just want to say a massive thank you to ryder and dutton at the rawtenstall branch especially a big thank you to Graham Shuttleworth and Janet Warasp for all there help with our house sale, you both have been so helpful and really have ...
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Dec 05, 2019
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Dear Kelly, Michael and Family,
We are all so pleased that we have been able to complete on this sale for you and before Christmas too. You will be much happier with all that space in your new home.
All the very best,
Graham and the team. ...
Nov 19,2019
Nov 19,2019
1
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Ryder and Dutton recently sold our home. They organised 13 viewings over a long weekend and we had 8 offers. They helped us greatly though the whole process. Janet (in the Rawtenstall office) was so helpful particularly as we had a lengthy problematic purchase to deal with ...
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Nov 22, 2019
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Thank you Fiona for taking time to review us, it's much appreciated. Your sale felt like a whirlwind, I am pleased it all managed to tie in at the end. The purchase was another story! I hope you are settled in your new home and that it was worth the wait. Best wishes, Janet ...
Nov 16,2019
Nov 16,2019
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Thanks Rachael and Sarah, great service and personal management of our properties which is no easy task given that there are 10 of them....
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Nov 19, 2019
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Hi Ian
Managing your properties is always a joy.
Think its time for property number 11?!
Regards
Sarah and Rachael ...
Nov 06,2019
Nov 06,2019
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Sarah met the tenants taking over the property and dealt with all the paperwork very efficiently, while, at the same time, making the new tenants feel relaxed with her conversation.
She ensured that the tenants were aware of all the utilities and encouraged questions from ...
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Nov 07, 2019
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Good afternoon Paul
Thank you for your recent review, super happy that you are pleased with the service that we offer.
Regards
Sarah ...
Oct 28,2019
Oct 28,2019
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As a first time tenant I'm happy to recommend Ryder & Dutton. With help from Rachael and Sarah at the Rawtenstall site, they attend to any issues that arise during my tenancy. They are smart, flexible, approachable, very responsive, easy to talk to and understanding. They ...
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Nov 19, 2019
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Good morning Sunny
Thank you for our recent review.
Regards
Sarah and Rachael ...
Sep 20,2019
Sep 20,2019
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Janet Warsap from the Rawtenstall branch was very friendly & helpful during my particularly stressful recent purchase of a property....
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Sep 25, 2019
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Thank you Caroline for your kind words. I am pleased that we got there in the end, it was a bit of a battle! Best wishes in your new home, please do keep us updated with how you're settling in. Janet ...
Aug 08,2019
Aug 08,2019
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Could not fault the service at all. Janet was on the phone to me as soon as there were any updates with my sale and purchase. Friendly and professional, couldn’t have asked for anything more. I had gone to a different agent in the ...
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Sep 25, 2019
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Thank you for your lovely review! So pleased we had the opportunity to assist you not just in your sale, but your purchase too. We hope you are all settled in your new home now. Please do not hesitate to contact us again if ever you need us. Best wishes, Janet ...
Jul 26,2019
Jul 26,2019
0
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We bought a house in May from Rawtenstall/Bacup agents and dealt with Janet Warsap.
Janet was so efficient and on the ball and I never had to ring to enquire as Janet always made sure we were up to date with everything, making our “...
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Jul 31, 2019
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Thank you Mrs Cureton for the lovely review! So pleased that you felt the service we provided was efficient and stress free. We aim to provide the best customer experience for all of our clients so I am pleased you felt this. Good luck with the house, I look forward to seeing it looking at it's best. Janet ...
Jul 04,2019
Jul 04,2019
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If you want an estate agent with a can do attitude then the team at Ryder & Dutton Rawtenstall are the ones for you. Our dedicated contact, initially Shannon and then Janet (supported by Ethan when Shannon was on holiday) provided a high level of support ...
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Aug 08, 2019
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Thank you for your fabulous review Mrs Pickles! We are so pleased to hear that we have been successful in providing a good service all round to you. I hope you have settled into your new home now and are enjoying it. Best wishes and please do not hesitate to get in touch if you ever require assistance, Janet ...
Jun 20,2019
Jun 20,2019
1
people found
this helpful
this helpful
Excellent communication throughout our buying process. Shanon helped me and my partner source and purchase our new home. Thank you, Katie & Paul...
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Jun 20, 2019
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Dear Katie and Paul, thank you so much for your kind review. All the best for the future. Graham, Shannon and the team. ...
Jun 18,2019
Jun 18,2019
1
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Shannon was very helpful and made buying my First Home a very easy and smooth process!
Shannon was friendly and approachable and if I had any queries, Shannon was always there to help...
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Jun 11,2019
Jun 11,2019
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My adviser Nikki Cockcroft explained everything really well, and got me a much better deal than my bank. Becky Taylor took over chasing my solicitors and helped me with queries along the way. Thank you to you both...
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Comment on agent fees
Cheaper than others around
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Jun 20, 2019
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Hi, Thank you for your kind comments, myself and Nikki really appreciate you taking time to leave us a review. Kind Regards Becky and Nikki ...
Jun 10,2019
Jun 10,2019
1
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Shannon from the Rawtenstall branch was very friendly and approachable. The process was complex and she kept us informed at every occasion.
Met Ethan in branch and was very pleasant.
Recommended...
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Rachael
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Janet
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Graham
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Sarah
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Joanne
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Susan
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Gareth
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Last updated at 2:03 PM 23/03/2022 by allAgents
Best Letting Agent in Rawtenstall 
