Norbury, London, SW16
4.6/5, 40 reviews
88% recommended
80% lettings valuation accuracy
91% lettings fee satisfaction

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“Zamu Baballa and Anton Harvey 2 unprofessionals rude people who are ......”

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Mar 29,2018
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By: 'JONATHAN'
Mar 29,2018
0 people found
this helpful
Zamu Baballa and Anton Harvey 2 unprofessionals rude people who are currently working in Norbury branch . I'm going to explain Why. First of all a year ago we have been paying 650£ in administration fees for references and making sure the house was cleaned professionally and have contract signed on the day and emailed to us.( a bit pricy for this services But well we decided to go ahead) But none of that have been done except the references of course. This is not the worst, a year later after finally leaving the house. They do not want to release our deposit.. They are saying that they need landlords to be agreed on wether or not it should have a deductions from our deposit. And they are right. But the thing is a week ago miss Zamu have written an email stipulating that the landlords have confirm that they will give us back the full amount of the deposit.. All they need to do is to give us the instruction for us to release our money with the deposit organisation. Since then after telling us that they will give us the instruction last Monday , we have been chasing them literally by fone,emails, texts and no one replied to us.They are ignoring us. When calling the office they are always busy or out of the office. We have let so many messages to call us back to send us the instruction but no still nothing. It has been now for a month and 1 week since we leave that house. They don't have time for us.So I don't know what is happening and why they are acting that way but we are more than disapointed we are exhausted with them So unprofessional and bad services, very rude people. They should not have stars at all.
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Latest Reviews

View all Reviews 40
22nd Feb 2019
reviewed by 'Tim'
“Jack, Billy and Tom were fantastic over a long process (through no fault of theirs) they were always helpful responsive ......”
20th Oct 2018
reviewed by 'Pat'
“I found both Billy hunt and Jack Meddlings very professional and proactive and couldn't recommend them enough. Definitely the best ......”
3rd Sep 2018
reviewed by 'Amk'
“I have been through quite a few agents and never really used Bairstowe Eves before, on this occasion I decided ......”
10th Jul 2018
reviewed by 'Miri'
“Highly recommended. I met three estate agents and after meeting Jack and seeing how considerate, thorough and straightforward he was ......”
2nd Jul 2018
reviewed by 'Anne'
“Billy was very professional and helpful and made the buying process a pleasure. With such a positive attitude I hope ......”
29th Mar 2018
reviewed by 'Recent'
“Billy Hunt (employee at Bairstow Eves Norbury) is the reason why we chose this Agency over other competitors (same properties; ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Bairstow Eves
1455 London Road
Norbury,London
Greater London
SW16 4AQ
02031518065

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 80% 91% £750 £1,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 6 1 14 2 7 0 3 2
Areas covered
  • SW16
  • Norbury, Streatham, Thornton Heath
  • CR7
  • Mitcham, Selhurst, South Norwood
  • CR4
  • West Norwood, Upper Norwood
  • SE25
  • SE27
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Amazing Service...”

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Feb 22,2019
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By: 'Tim'
Feb 22,2019
0 people found
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Jack, Billy and Tom were fantastic over a long process (through no fault of theirs) they were always helpful responsive and constructive , i can honestly say the sale wouldn't have gone through without their dedication and professionalism, i can't recommended them highly enough !...
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Comment on agent fees
The fees were slightly cheaper than the average
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“Great service...”

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Oct 20,2018
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Billy
By: 'Pat'
Oct 20,2018
0 people found
this helpful
I found both Billy hunt and Jack Meddlings very professional and proactive and couldn't recommend them enough. Definitely the best agents I've ever used by far....
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Comment on agent fees
Agents fees were fair.
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“Excellent...”

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Sep 03,2018
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Anton
By: 'Amk'
Sep 03,2018
1 people found
this helpful
I have been through quite a few agents and never really used Bairstowe Eves before, on this occasion I decided to give them a try and was very impressed with the service provided by Anton. Anton found me some tenants quite quickly and I found ...
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Comment on agent fees
Competively priced
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“Bairstow Eves Norbury highly recommended...”

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Jul 10,2018
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Billy
By: 'Miri'
Jul 10,2018
0 people found
this helpful
Highly recommended. I met three estate agents and after meeting Jack and seeing how considerate, thorough and straightforward he was I knew these guys would have my best interest at heart and they would get the job done - which they did. Billy looked after ...
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Comment on agent fees
Fair
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“Satisfied customer...”

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Jul 02,2018
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Billy
By: 'Anne'
Jul 02,2018
0 people found
this helpful
Billy was very professional and helpful and made the buying process a pleasure. With such a positive attitude I hope he can further his career within the company....
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N/A
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“Recommending Billy Hunt...”

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Mar 29,2018
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Billy
By: 'Recent'
Mar 29,2018
3 people found
this helpful
Billy Hunt (employee at Bairstow Eves Norbury) is the reason why we chose this Agency over other competitors (same properties; different agencies). His reputation in the region is truly platinum and our every expectation of Billy was exceeded throughout our property-hunt and house-purchase experience. It ...
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“Zamu Baballa and Anton Harvey 2 unprofessionals rude people who are ......”

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Mar 29,2018
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By: 'JONATHAN'
Mar 29,2018
0 people found
this helpful
Zamu Baballa and Anton Harvey 2 unprofessionals rude people who are currently working in Norbury branch . I'm going to explain Why. First of all a year ago we have been paying 650£ in administration fees for references and making sure the house was cleaned professionally and have ...
read full review
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“Great Service and easy transaction...”

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Mar 28,2018
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Billy
By: 'Norbury'
Mar 28,2018
2 people found
this helpful
Billy was quick and efficient at dealing with issues regarding the sale and worked with both my solicitor and the vendors to resolve everything quickly. He made the process very easy, would highly recommend both billy and Bairstow Eves....
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“Persistance is key...”

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Mar 28,2018
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By: 'Ali'
Mar 28,2018
1 people found
this helpful
Billy and Jack are a great team and have handled the sale of my flat with professionalism. They are dedicated, hardworking and try to get the comms flowing from all angles. If the is one piece of advice that I could give to buyers is ...
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Comment on agent fees
Fees are acceptable and do include all the mod cons you would expect.
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“Excellent...”

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Mar 21,2018
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By: 'Beat'
Mar 21,2018
4 people found
this helpful
Don't be put off by the youthful looks of this amazing dynamic duo. The very first meeting with amiable Jack ensured their contract.Their knowledge of the property market was very impressive- guidance and advice was handed out every step of the way.Both were ...
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Comment on agent fees
You get what you pay for - they certainly earned their fee.
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“Happy landlord...”

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Mar 21,2018
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Anton
By: 'Happy'
Mar 21,2018
2 people found
this helpful
Grateful for the good advice and help from Anton and all the team. They were attentive and went the extra mile. Put in the leg work when needed....
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Comment on agent fees
Quite reasonable given what you get in return and in light of the fees charged by other agents
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“Both Jack and Billy have been very professional. They clearly ......”

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Mar 07,2018
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By: 'Mrs'
Mar 07,2018
4 people found
this helpful
Both Jack and Billy have been very professional. They clearly know the local market. Both have been extremely proactive throughout the sale of my property. Which at times has been a slow process, due to circumstances beyond their control. They have kept me up to ...
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Comment on agent fees
Agents fees were acceptable and the going rate. Well worth the money, considering how proactive they were.
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“Both staff members were very helpful throughout what became a ......”

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Feb 01,2018
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By: 'jolly'
Feb 01,2018
3 people found
this helpful
Both staff members were very helpful throughout what became a long process which was no fault of theirs . I was kept fully advised at all times and they were both always available or they returned calls very promptly . Highly recommended...
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Comment on agent fees
About average
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“Both jack and billy have gone beyond the call of ......”

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Nov 23,2017
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Billy
By: 'Muhammad'
Nov 23,2017
2 people found
this helpful
Both jack and billy have gone beyond the call of duty in helping to sell my property. Outstanding service! A very satisfied client...
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Comment on agent fees
Possibly could have been a little lower in hindsight, but service meant i can't complain too much.
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“Both Billy and Jack were great from start to finish. ......”

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Sep 19,2017
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Billy
By: 'The'
Sep 19,2017
3 people found
this helpful
Both Billy and Jack were great from start to finish. Informative, proactive throughout, great to deal with (even in those horrible stressful tricky moments that everyone has) and really motivated the whole (very long) chain along....
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Comment on agent fees
Competitive but also sympathetic to our situation
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“Jack was always keen to help and offer advice but ......”

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Sep 13,2017
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By: 'Rottweiller'
Sep 13,2017
3 people found
this helpful
Jack was always keen to help and offer advice but most importantly he knows the market in Norbury. His advice was always spot on. Billy was a great support throughout a very long process, Bairstow Eves are lucky to have such a hard working agent ...
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Comment on agent fees
Acceptable
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“Billy was excellent - very professional, and kept me up ......”

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Aug 26,2017
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Billy
By: 'Lucy'
Aug 26,2017
2 people found
this helpful
Billy was excellent - very professional, and kept me up to date as much as possible. He pushed the sale through as much as possible for me....
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“Very pleased with the service provided by Jack, Taylor and ......”

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Aug 20,2017
Minithumbup
By: 'Chris'
Aug 20,2017
2 people found
this helpful
Very pleased with the service provided by Jack, Taylor and Billy. They were efficient and pro-active in the selling of our house and always kept us up-to-date with everything that was going on....
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“16/08/2017 Third time I have used services of Bairstow (Norbury). This ......”

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Aug 18,2017
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By: 'Norbert'
Aug 18,2017
2 people found
this helpful
16/08/2017 Third time I have used services of Bairstow (Norbury). This time I have sold my flat in CR7. Again five stars as before. I was not satisfied with my previous solicitors in the past. The manager Jack recommended to try their Countrywide Conveyancing services. That ...
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“After having a terrible experience with a competitor estate agents ......”

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Aug 18,2017
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Billy
By: 'Vet'
Aug 18,2017
3 people found
this helpful
After having a terrible experience with a competitor estate agents in the area, I cannot tell you how wonderful Bairstow and Eves (Norbury) have been. Billy Hunt is one of the most honest and compassionate estate agents around and his made a personal effort to ...
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“We were very pleased with the service provided by Jack ......”

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Aug 16,2017
Minithumbup
By: 'DLM'
Aug 16,2017
1 people found
this helpful
We were very pleased with the service provided by Jack and his staff. He found us a buyer promptly at an acceptable price and also dealt with an extremely difficult and unusual situation on our behalf while we were away. He went above an beyond ...
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“I am so happy we went with Jack and the ......”

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Jul 31,2017
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By: 'O'Sullivans'
Jul 31,2017
2 people found
this helpful
I am so happy we went with Jack and the guys at Bairstow Eves! The entire team were always helpful, reassuring in all communications and any concerns we had were swiftly dealt with. We feel they provided the best and most accurate advice when it ...
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Comment on agent fees
Fair fees, pretty standard across the prospective agents we spoke to
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“Excellent service! Two really friendly and yet very professional agents ......”

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Mar 22,2017
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Billy
By: 'Antonia'
Mar 22,2017
4 people found
this helpful
Excellent service! Two really friendly and yet very professional agents Billy Hunt and Jack Madding. They helped us all the way from looking for a house to finding the right one for us. They never let us down, always answering our questions and giving a ...
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“Jack Meddings has simply been amazing on our mutual transactions. ......”

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Mar 20,2017
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By: 'Leila'
Mar 20,2017
1 people found
this helpful
Jack Meddings has simply been amazing on our mutual transactions. He shows a genuine level of care in all his dealings which is often rare these days. I would fully recommend Jack on any property transaction, he is passionate about what he does and he ...
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“I have purchased my second property with assistance of Bairstow (......”

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Mar 13,2017
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By: 'Norbert'
Mar 13,2017
2 people found
this helpful
I have purchased my second property with assistance of Bairstow (Norbury branch). Both instances experienced 5 stars service. I would highlight the mortgage adviser service and customer focused agents especially Taylor Hughes and Jack Meddings....
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Comment on agent fees
Good
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“I am very happy indeed with this sale. Good people. ......”

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Mar 13,2017
Minithumbup
By: 'Nigel'
Mar 13,2017
3 people found
this helpful
I am very happy indeed with this sale. Good people. Great communication at every stage. Will be my default agent if buying or selling again in this area. Thanks to all at the office and a special thanks to Jack and Billy....
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Comment on agent fees
What I expected and seems to market rates.
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“had good communication throughout from the sales team and always ......”

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Mar 10,2017
Minithumbdown
By: 'slatter69'
Mar 10,2017
0 people found
this helpful
had good communication throughout from the sales team and always managed to speak to someone. I was happy with the service and the way it was handled....
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Comment on agent fees
what I expected.
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“A little persistent, and lots of emails but helped to ......”

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Nov 13,2016
Minithumbup
By: 'Annie'
Nov 13,2016
0 people found
this helpful
A little persistent, and lots of emails but helped to move my own solicitor along when we were buying our property. Friendly and professional....
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“I was very happy with the service provided by the ......”

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Sep 06,2015
Minithumbup
By: 'Mr'
Sep 06,2015
0 people found
this helpful
I was very happy with the service provided by the agent, he was friendly fast and very efficient. Once approached regarding the property, the agent arranged a viewing the next day. The Over all experience was 10-10, would defenatley recommend them to a Friend....
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“We were very pleased with the service recieved from Karl. ......”

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Apr 06,2015
Minithumbup
By: 'LHaylock'
Apr 06,2015
0 people found
this helpful
We were very pleased with the service recieved from Karl. Having just moved to the UK from Australia there was much we did not know about the system of lettin in London, and Karl was very patient and helpful with all of our questions. The ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:26 AM 08/06/2015 by allAgents

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