60% sales valuation accuracy
88% sales fee satisfaction
Mar 28,2018
Mar 28,2018
8
people found
this helpful
this helpful
Would not recommend to my worst enemy. A terrible experience with Entwistle Green (Westhoughton branch). The team were never really interested in helping us pursue the house we wanted and made up lies, excuses and tried to delay our purchase as much as they physically could. We dealt with Tammy and Claire who made little effort in easing what should be a fun and exciting experience for a first time buyer. They tried their absolute hardest to keep us from viewing the house, despite the fact we rushed to put together a proof of deposit for them as this was apparently a requirement. They then claimed to have "accepted" our offer.. yet still listed a previous lower offer on their website. They kept taking other offers and completely backtracked on the fact they accepted our offer. Meanwhile, we were still adamant we wanted this house, so we raised the stakes.. so much to the point that both Tammy and Claire claimed that they would be opting for another buyer for a LOWER PRICE. It was never about price.. they never took our offer seriously and tried to delay our purchase from going ahead (by claiming they were having "technical issues").. and it was always me that chased them for updates. If they ever faced an issue, they wouldn't contact me. I had to pick up the phone 5 times a day to get every little update and attempt to hold their hand through the process. It's now become apparent that they never wanted us to hold hands. Service was so poor - Claire (someone who is clearly in the wrong job!) could barely count up our deposit figures. I am still trying to understand what their hidden agenda was, but one thing is for sure... they are rotten to the core and made our lives an absolute misery. What a waste of time and effort. This experience has made me lose faith in the fact that there must be good, honest and hard-working people out there.
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Latest Reviews
24th Nov 2021
reviewed by 'Karen Martine'
14th Jan 2021
reviewed by 'Ahmed'
26th Nov 2020
reviewed by 'Abby'
Opening Hours
Address
Entwistle Green
11 Pavilion Square
Westhoughton,Bolton
Greater Manchester
BL5 3AJ
01942 502026
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 88% | £65,000 | £300,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 3 | 2 | 4 | 0 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 04,2023
Jun 04,2023
1
people found
this helpful
this helpful
Terrible office, valuing agents can't take honest feedback on properties that tgey have clearly overpriced then blacklist you. Would never view or sell a property with this office due to the inept attitude of staff....
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Nov 24,2021
Nov 24,2021
0
people found
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I was very impressed by a member of staff, Tammy Robinson. I had been looking for a bungalow for my elderly mother and she has been nothing but ultra helpful. I have spoken to a large volume of estate agents and she has stood out ...
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Apr 09,2021
Apr 09,2021
0
people found
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Fantastic from start to finish
Sold our house in 2 days constant support and really helpful
Westhoughton branch staff were excellent
Would highly recommend them...
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Jan 14,2021
Jan 14,2021
1
people found
this helpful
this helpful
Awful experience.
I gave all the details necessary to view a £150,000 property and being a cash buyer I had the exact cash, but the colleague told me to get in contact with a solicitor as only then would i be able to view the property. ...
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Nov 26,2020
Nov 26,2020
0
people found
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Can’t thank Tammy enough for all the help she as given us while trying to find a house for our family, she is amazing at her job but also has a massive heart. This is the second time entwistle have helped us find a ...
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Nov 09,2020
Nov 09,2020
0
people found
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We recently sold our house through Entwistle Green, Westhoughton. Tammy was really supportive all the way through and she went over and above what was expected of her to help speed up our house sale. She was always available when we needed to speak to ...
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Dec 06,2019
Dec 06,2019
0
people found
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Tammy was thorough, easy to get hold of and always willing to help! Made up with our recent purchase.. looking forward to the next one....
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Aug 24,2019
Aug 24,2019
0
people found
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A very big thank you to all the staff at Westhoughton branch. They kept us informed through out the process of buying our house, which made it less stressful unlike when we were selling our house in London. The agents are very friendly and professional....
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Jul 26,2019
Jul 26,2019
0
people found
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Amazing staff-Tammy and Harley in particular.
Did a very good job-found us a super purchaser and kept in touch through the process.Would certainly use them again...
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Jul 15,2019
Jul 15,2019
2
people found
this helpful
this helpful
Bad unhelpful lazy jealous experience. Cash buyer. Refused to let me view the property. Told there were no details, despite being posted on line. Wanted proof of how much I was worth. Did not answer telephone
at 9.20am and again at 9.45am. Lazy, shody and ...
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Jul 06,2018
Jul 06,2018
1
people found
this helpful
this helpful
Both Tammy and Claire kept me informed all the way and answered all my concerns, were very helpful and courteous....
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Comment on agent fees
The fees were what i expected for the service i required and given.
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Mar 28,2018
Mar 28,2018
8
people found
this helpful
this helpful
Would not recommend to my worst enemy. A terrible experience with Entwistle Green (Westhoughton branch). The team were never really interested in helping us pursue the house we wanted and made up lies, excuses and tried to delay our purchase as much as they physically ...
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Feb 28,2013
Feb 28,2013
7
people found
this helpful
this helpful
Having decided on purchasing a house through Entwistle Green we decided to use them as our own agent. This we were assured would be an added incentive for them to increase their efforts to sell ours.
In 9 months we had 4 viewings of which 2 were from ...
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