“We got there - Somehow!...”
5 Star Review
Mar 28,2018
By:
'NMorgan'
Mar 28,2018
Branch: Birmingham, 4a Albany Road
Services: Sales (as a Vendor)
Sold price: £156000
Would you recommend?: Yes
Postcode: B16
Branch: Birmingham, 4a Albany Road
Sales (as a Vendor)
Sold price: £156000
Postcode: B16
3
people found
this helpful
We chose Wentworth & Rose thanks to our friends positive experience and Katie's informative and passionate initial meeting.
Over a six month period Wentworth & Rose found us over 20 viewings and multiple offers. Most of the viewings were conducted by James (or Adam) and his consistent, polite and professional approach was clear. What started as a nervous experience of opening our home to strangers became a pleasurable and productive experience. It was evident over the visits that James was learning from each viewing and tailoring the next viewing to reflect his experience of the previous and his commitment to selling our property was tangible. Thanks James!
After two false starts we finally felt we had chosen a commited buyer in a good postion to sell to. In reality we had found ourselves a complete doughnut! Which is where Emma stepped in...
I cannot understate just how difficult our buyer was to deal with. Obstructive game playing and tantrums akin to a toddler. Somehow Emma dealt so professionally with it all. Most of our phonecalls started with frustration and disbelief and ended with laughter, positivity and most importantly, a plan.
At the last moment I felt we had no choice but to put our property back on the market as a last ditch attempt to stop the game playing. Emma voiced her concerns but supported our decision and fortunately it paid off and we finally completed our dream move to the South West.
How Emma found it within herself to keep going back to this buyer is beyond me, Yes, its her job but this was beyond what most people would consider acceptable. Patience, determination and commitment to a cause that often felt lost.
It was a rocky journey, and early on we admittedly felt that Wentworth & Rose might be just another Estate Agent and that the normal lazy stereotypes applied.
HOWEVER
Emma, James and Adam could not have proven this to be further from the truth. They did an exceptional job, generating enough interest to sell our property several times over.
In Emmas case, I strongly suspect that many agents could not have got the final deal over the line as she did.
Somehow we did it!
Comment on agent fees
competitive
3
people found
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