“Poor experience - be cautious...”
1 Star Review
Mar 26,2018
By:
'Pinnerowner'
Mar 26,2018
Branch: London, 1 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: HA5
Branch: London, 1 High Street
Sales (Prospective customer)
Postcode: HA5
11
people found
this helpful
We enlisted the help of Robsons for the purchase of our family home. Each time we liked a property, we were informed by Robsons that asking price offers had been received and that we would need to bid higher. This happened on 3 properties, where we eventually decided to bid above asking price, yet each time we were informed that a higher bid had won. Having now checked the sold house prices online, all 3 properties were sold for below the offers we had placed. This is evidence that Gavin was not showing in our higher offers to the vendors. Unclear why such a policy is tolerated at Robsons Pinner. However it is unfair to potential buyers and also to prospective vendors who are being misled about offers on their property. We were first time buyers, in a hurry to move, and willing to pay above asking price. Fortunately we found other estate agents locally who were far more helpful in the process. I would encourage others to be cautious around using Robsons Pinner.
Comment on agent fees
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11
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Having investigated your concerns I am not aware of any circumstances arising from sale transactions that would give rise to a complaint of this nature being received.
If you would like to contact me directly in the office on 020 8866 8083 with further information, then I would welcome the opportunity to discuss it and investigate further