Belvoir
Leicester, LE2
3.6/5, 40 reviews
68% recommended
100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
73% lettings fee satisfaction
www.moneypenny.com

“Highly efficient...”

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Mar 23,2018
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Venita
By: 'Rob'
Mar 23,2018
0 people found
this helpful
Whenever there is an issue with my tenants or property I know I can rely on Venita to communicate with me quickly and efficiently. I have used Belvoir for over 7 years and have no hesitation in recommending them.
Comment on agent fees
Fees are fair.
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Latest Reviews

View all Reviews 40
17th Oct 2023
reviewed by 'Dinesh'
“I instructed them to manage my property. They did nothing except blame the tenants for not responding to calls or ......”
21st Jun 2023
reviewed by 'Edward'
“Hello there, I use Belvoir, and I really recommend them. I have been impressed with their level of service, and ......”
26th Jan 2021
reviewed by 'Charlie'
“Sorted everything out quick with no problems. Nice people and answered all questions no problem. 10/10 reccomend this service. Great!...”
11th Dec 2020
reviewed by 'Tony'
“Made an appointment a few weeks ago for a home valuation which should have taken place at 11.00 am today, 11.12.2020.Received ......”
1st Aug 2019
reviewed by 'Ranjit'
“Having now used Belvoir Lettings on Queens Road a few times now; I couldn't recommend a better Letting Agent! All ......”
20th Feb 2019
reviewed by 'C.'
“Have been renting an apartment through this letting agency for quite a while. Quite sluggish in resolving a problem that ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
105 Queens Road
Clarendon Park,Leicester
Leicestershire
LE2 1TT
01163666333

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 67% 73% £400 £1,408
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 1 13 9 0 0 0 0 1 3
Areas covered
  • LE2
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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“I instructed them to manage my property. They......”

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Oct 17,2023
Minithumbdown
By: 'Dinesh'
Oct 17,2023
0 people found
this helpful
I instructed them to manage my property. They did nothing except blame the tenants for not responding to calls or emails. They actioned a gas cert late by six months. There were many issues and I won’t go into detail here but they were ...
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“Hello there, I use Belvoir, and I really reco......”

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Jun 21,2023
Minithumbup
By: 'Edward'
Jun 21,2023
0 people found
this helpful
Hello there, I use Belvoir, and I really recommend them. I have been impressed with their level of service, and they have helped me thru the process at each step of the way so that now everything is working nicely. Thank you very much....
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“Sorted everything out quick with no problems.......”

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Jan 26,2021
Minithumbup
By: 'Charlie'
Jan 26,2021
0 people found
this helpful
Sorted everything out quick with no problems. Nice people and answered all questions no problem. 10/10 reccomend this service. Great!...
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“Made an appointment a few weeks ago for a hom......”

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Dec 11,2020
Minithumbdown
By: 'Tony'
Dec 11,2020
1 people found
this helpful
Made an appointment a few weeks ago for a home valuation which should have taken place at 11.00 am today, 11.12.2020. Received a text this morning at 10.00 am stating that the agent would be with me within an hour. At 11.31 am no one had arrived, I rang ...
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“Great Letting agent with excellent local Knowledge!...”

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Aug 01,2019
Minithumbup
By: 'Ranjit'
Aug 01,2019
0 people found
this helpful
Having now used Belvoir Lettings on Queens Road a few times now; I couldn't recommend a better Letting Agent! All the staff are personable and ultimately knowledgable about my property. The tenants they've found have always respected my property. Great job Guys!...
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“Bad services...”

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Feb 20,2019
Minithumbdown
By: 'C.'
Feb 20,2019
1 people found
this helpful
Have been renting an apartment through this letting agency for quite a while. Quite sluggish in resolving a problem that may pop up, diverting responsibilities, lack of engagement...
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Comment on agent fees
Bad
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By: Sue cooper
Dec 22, 2020
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Your comments are spot on, my friend as just moved into a flat....he has had loads of issues which the staff on queens rd haven't sorted out, SHAME ON YOU ...

“Nice attitude...”

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Nov 23,2018
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Jennifer
By: 'Dr'
Nov 23,2018
0 people found
this helpful
They were helpful, nice and quite. They did everything I need and help me in many situations. I feel very happy...
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“Professional service...”

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Nov 22,2018
Minithumbup
By: 'GSmith'
Nov 22,2018
0 people found
this helpful
I used Belvoir to rent a flat in the city centre after moving to Leicester. I found them to be professional, courteous and available to answer my questions. I would recommend them....
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“Reliable Service...”

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Nov 22,2018
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Venita
By: 'Kate'
Nov 22,2018
0 people found
this helpful
Belvoir Leicester have managed the letting of our apartment since we bought it in 2006 and we have been very happy with the service provided....
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Comment on agent fees
Fees are fair.
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“A satisfying experience with Belvoir...”

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Nov 19,2018
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Venita
By: 'A'
Nov 19,2018
0 people found
this helpful
Compared to the other estate agencies in the market, Belvoir is above average. The employees are willing to help and always trying to listen in case of any queries. Also they are quick to assign contractors for any repairs. Happy with them....
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Comment on agent fees
Ok.
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“Terrible...”

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Nov 19,2018
Minithumbdown
By: 'Katherine'
Nov 19,2018
1 people found
this helpful
I haven't used Belvoir for 4.5 years since we moved house however the fact we're on the list speaks volumes. Having rented properties for 10 years, I must say Belvoir was the worst by far. The charges were unreal and a rip off, the staff were rude ...
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Comment on agent fees
Ridiculously expensive and unfair, to pay for an inventory when leaving the property was disgraceful
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“Work carried out on the stairs at 9 Buddon Close Leicester LE39SL...”

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Nov 09,2018
Minithumbup
By: 'Jenny'
Nov 09,2018
0 people found
this helpful
I wanted to say how happy I am with the work carried out at my home today (09.11.18) by 2 very professional workmen (I did not catch their names). They arrived promptly and allowed us time to get sorted as we would be unable to go up ...
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N/A
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“Helpful and supportive...”

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Nov 01,2018
Minithumbup
By: 'Louise'
Nov 01,2018
0 people found
this helpful
Good communication with staff helped us navigate the difficulties in getting all the paperwork together on time! Who knew that not having a passport or drivers licence would be so problematic!...
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Comment on agent fees
I don't have anything to compare it with, I'd imagine there were reasonable.
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“Very fast tenant find and, Excellent customer service...”

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Jul 04,2018
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Jennifer
By: 'Steve'
Jul 04,2018
0 people found
this helpful
We have nothing but praise for the staff at Belvoir Leicester. They provide us with full management services and it's worth every penny. They have found us some lovely tenants within days or weeks of the property coming to market and, on one occasion, there ...
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Comment on agent fees
Fees are comparable with other agents. However, the service is exceptional.
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“Excellent...”

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May 14,2018
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Jennifer
By: 'Terry'
May 14,2018
0 people found
this helpful
Jennifer Gardner acted extremely professionally and made the whole process very easy. I would highly recommend Belvoir lettings for there five star service....
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Comment on agent fees
excellent
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“Genuine advice for people looking to rent with Belvoir Lettings - DONT!...”

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Apr 18,2018
Minithumbdown
By: 'Ms'
Apr 18,2018
3 people found
this helpful
My friend and I were very excited to be moving into our first rental property having found a place with Belvoir Lettings which seemed to suit us perfectly. They were quite pushy once we agreed to sign up for the property and particularly on the ...
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Comment on agent fees
Appalling from start to finish.
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“Very Good...”

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Apr 05,2018
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Venita
By: 'A'
Apr 05,2018
0 people found
this helpful
We've used Belvoir of Leicester for some years and would definitely recommend their services. Venita in particularly and consistently has delivered exceptional service regarded to updates and maintenance....
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Comment on agent fees
Good
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“Highly efficient...”

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Mar 23,2018
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Venita
By: 'Rob'
Mar 23,2018
0 people found
this helpful
Whenever there is an issue with my tenants or property I know I can rely on Venita to communicate with me quickly and efficiently. I have used Belvoir for over 7 years and have no hesitation in recommending them....
read full review
Comment on agent fees
Fees are fair.
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“Great and friendly staff, excellent communication and fast response regarding ......”

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Feb 01,2018
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Gintare
By: 'Gintare'
Feb 01,2018
0 people found
this helpful
Great and friendly staff, excellent communication and fast response regarding maintenance and other issues. Very professional and by far the best letting agency I've dealt with....
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Comment on agent fees
Reasonable and fair.
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“Venita Laxman is always very responsive and helpful. Firstly, thank ......”

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Jan 19,2018
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Venita
By: 'Alpay'
Jan 19,2018
0 people found
this helpful
Venita Laxman is always very responsive and helpful. Firstly, thank you to Venita, then all the other staff at Belvoir Leicester....
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“I am extremely happy with this estate agent (Belvoir Leicester) & ......”

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Jan 18,2018
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Venita
By: 'Indra'
Jan 18,2018
0 people found
this helpful
I am extremely happy with this estate agent (Belvoir Leicester) & I would recommend this to a friend. All the staff are very help full....
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Comment on agent fees
Good
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“Staff was very helpful professional and most of all time-effective ......”

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Jan 15,2018
Minithumbup
By: 'Borislav'
Jan 15,2018
0 people found
this helpful
Staff was very helpful professional and most of all time-effective as everything happens as smoothly and fast as possible. Cannot recommend more!...
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“I had a chance to deal with many agencies so ......”

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Jan 14,2018
Minithumbup
By: 'Mack'
Jan 14,2018
0 people found
this helpful
I had a chance to deal with many agencies so far, But Belvoir was the best so far. Responsive, organised and easy to deal with. If i will be moving again, it will be agency i will be looking for as a first place to ...
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Comment on agent fees
Fess are the same as in every other place :)
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“The staff members are extremely helpful. They can solve problem ......”

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Jan 13,2018
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Venita
By: 'Xin'
Jan 13,2018
0 people found
this helpful
The staff members are extremely helpful. They can solve problem quickly and meet my need. Emails and phones are always quickly responded every time. Keep it up!...
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“Great agency, always responds to your requests quickly. They improve ......”

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Jan 09,2018
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Venita
By: 'Catalin'
Jan 09,2018
1 people found
this helpful
Great agency, always responds to your requests quickly. They improve themselves year by year. Very friendly, they try to do always better for the tenants. I usually deal with Venita, very friendly and always trys to resolve my issues immediately. Would reccomend the agency...
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Comment on agent fees
The fees are acceptable
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“I have used Belvoir! Queens Road Leicester to manage property ......”

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Jul 07,2017
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Venita
By: 'Toptommy'
Jul 07,2017
1 people found
this helpful
I have used Belvoir! Queens Road Leicester to manage property for me for close on 10 years. I have to say that they have consistently done absolutely everything to make this trouble free and tenant-happy in a speedy and highly professional manner. I cannot fault anything ...
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Comment on agent fees
You get what you pay for and I reckon this was fair money for excellent service.
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“Belvoir letting agents are scammers who lie and will steal ......”

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Jun 13,2017
Minithumbdown
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Venita
By: 'Edward'
Jun 13,2017
0 people found
this helpful
Belvoir letting agents are scammers who lie and will steal your money. Urge any potential customers especially students to avoid them. When we first went for a viewing of our house we were told the property would be cleaned before we arrived and told we ...
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Comment on agent fees
Terrible pointless and extortionate fees with a ridiculous move out inspection fee which should not be paid by the tenants.
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By: Belvoir Leicester
Jun 15, 2017
View all comments (1)
Hi Sirrie, thank you for leaving a review. We do appreciate your feedback and wish to address your concerns. During the summer whilst you have not taken full possession of the property we do not allow tenants to leave personal belongings in the property for security reasons as we cannot take responsibility for their safety. When concerns were raised regarding the cleaning that was carried out we arranged the contractors to revisit and complete your requests at the time. When the property was ins ...

“I have been using these letting agents for many years ......”

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Mar 17,2017
Minithumbup
By: 'Creation'
Mar 17,2017
1 people found
this helpful
I have been using these letting agents for many years now and can honestly say that their service has improved year on year, particularly in the last couple of years. As a landlord all you want to see is rent in your bank account and ...
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Comment on agent fees
Their fees are inline with other agents most of the time, and sometimes more competitive.
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“I chose Belvoir after talking to a number of Letting ......”

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Jan 05,2017
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Matthew
By: 'New'
Jan 05,2017
2 people found
this helpful
I chose Belvoir after talking to a number of Letting Agents, to find my tenants. I am letting for the first time. I can genuinely say the team at Belvoir, Leicester have been fantastic. Matthew Carter, who I dealt with explained the whole process from ...
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Comment on agent fees
Comparable to others, somewhat in the middle.
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By: Landlady
Sep 14, 2018
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My situation was finally sorted. Advice, please as tenants and Landlords, read the small print, whichever letting agents you use. Especially all the costs, setting up tenancy, cancelling, wanting to keep the same tenants but not wanting to continue using their services, renewing costs etc etc. Ask the questions but also ask them to make clear all the costs. The small print sometimes is not clear!! I know charges must be paid, but please be clear from the beginning, that is the responsibility of ...

“Highly recommended, very friendly, supportive and proactive agent. I was ......”

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Dec 01,2016
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Venita
By: 'Kuldeepsinh'
Dec 01,2016
2 people found
this helpful
Highly recommended, very friendly, supportive and proactive agent. I was very impressed with the service I received. Venita dealt with it very professionally....
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Vendor Fees

1%

Landlord Fees

12% plus VAT

Tenant Fees

No fees set.
Last updated at 17/03/2023, 5:17 PM by Belvoir Leicester
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:17 PM 17/03/2023 by Belvoir Leicester

Awards won by Belvoir, Leicester LE2 1TT



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